Rearo Reviews 

1,891
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 93 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, friendliness, and extensive knowledge, often going above and beyond to provide support and guidance. The ordering process is described as easy and professional, marked by excellent communication from the initial inquiry through to completion. Reviewers are highly satisfied with the quality and diverse selection of products, finding them to be exactly what they needed for their projects. The delivery service is frequently highlighted as prompt, on time, and efficient, often featuring courteous and helpful drivers. However, some customers also noted that delivery times could be longer than initially anticipated, with a few orders taking up to 10 working days to arrive.

What people talk about most

Staff

Customers consistently report positive experiences with staff, highlighting their helpfulness and efficiency.... See more

Product

Reviewers mention positive feedback about product quality and selection, with many customers expressing... See more

Service

Users describe positive interactions with service, consistently highlighting the staff as great, friendly,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the helpfulness and professionalism... See more

Order

People report positive experiences with order, highlighting the ease of the ordering system and the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The staff at Rearo Glasgow are terrific. Helpful, knowledgeable and patient they clearly explained to a novice like me how to successfully install ceiling cladding, worktops, splashbacks, floor tiles... See more

Rated 5 out of 5 stars

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, w... See more

Rated 5 out of 5 stars

We're giving our shower room a refresh & wanted wetwall to match what's already in the shower enclosure. Really easy ordering system. The only issue was that it took the full 10 working days for... See more

Rated 5 out of 5 stars

Ordered shower wall panels, from start to finish communication was excellent. The panels arrived damaged and were no longer in stock. Jordan in Aberdeen went out of his way to help source alternati... See more


Company details

  1. Bathroom Remodeler

Information provided by various external sources

Rearo has been innovating quality bathroom and kitchen products since 1991. Manufacturing from our 60,000 sq ft facility in Glasgow, our team of highly skilled craftsmen create first class products for both the domestic and commercial markets.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,891)

93 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service from the Rearo…

Outstanding service from the Rearo Team. Every step from choosing our wallboard to delivery was seamless.Kieran in particular who had endless patience & knowledge about what we actually needed to complete our kitchen & bathroom
projects. Thank you all!

15 April 2026
Rated 5 out of 5 stars

Before I could make my purchase I had…

Before I could make my purchase I had to call as the worktops I was after were out of stock!
However the person on the phone told me when they were coming back in stock, I was able to order them the following week and they were delivered on time by a lovely delivery person. And any queries I had were answered promptly. Can’t recommend this company enough and my builder fitting the worktops said that they are really good quality he was surprised by the price!
Amazing service and amazing product :)

5 April 2026
Rated 5 out of 5 stars

They were very helpful

They were very helpful, products are first class, had to return two end caps with no problem at all, they kept our wet wall boards until we needed them, all in all a great company.

30 March 2026
Rated 5 out of 5 stars

I came today to Northampton branch and…

I came today to Northampton branch and the experience that I thought it will be a nightmare (as I don’t know nothing about the kitchen design), turned to be smooth and easy. Sophie Neath helped me with everything I needed. She not only help me with the design but with the all measurements and finishing parts that I didn’t even know I needed. Great customer service!!!! Very professional and helpful. Absolutely made my day 👏🏻👏🏻👏🏻👏🏻 THANK YOU

12 March 2026
Unprompted review
Rated 5 out of 5 stars

Customer focused

Found a splashback online which we thought would look well in the new kitchen. The option was there to order a free sample which we did. Arrived quickly but was not really a suitable match. However, with the sample came a brochure which, having studied we made a second choice and ordered that instead with contrasting upstands. These took a while longer to arrive but understandable as they use their own van and driver. Overall a positive experience with a company that seems to be very customer focused. Would not hesitate to use again.

15 February 2026

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