Rioolbeheer Nederland B.V. Reviews 26

I had a very bad experience with RBNL. I contacted them about a sewage fly problem in my house. They carried out a camera inspection, found no leaks, and then told me there was nothing more they could do. Despite this, they charged me €180 without solving the issue.

I called again and asked them to perform a more thorough inspection, since my house was full of flies and clearly there had to be a leak somewhere. They simply replied that they had followed their procedure and could not do anything further.

In the end, I had to call another company, which carried out a proper inspection and identified the problem.

To make things worse, RBNL kept sending me emails claiming I had not paid for their service. I repeatedly sent them proof of payment, but they ignored it and continued sending threatening emails about reporting me to a debt collection agency. Eventually, I had to call and forward the proof once more, which they finally acknowledged, without even offering an apology.

Terrible service, never again.

They have been awesome, fixed the problem super fast. The Sales Manager was responsive and good and the plumber was friendly and knew what he was doing. No hidden costs either.

We had a serious issue with our kitchen pipes being completely blocked, and RBNL, specifically Maridon, provided outstanding service. He resolved everything quickly and efficiently while maintaining a friendly and professional attitude. Maridon is honest, fast, and truly knows his job. Absolutely recommend them!

I had a clogged kitchen drain and contacted yesterday this company for unclogging it. They came next day (today) and completely fixed the issue (I have never seen the water draining so nicely in this kitchen hehe). The plumber was very expat oriented, explaining carefully the issue and giving us tips. Price was transparent and reasonable. 100% recommend and became my plumber of reference from now on!! :)

After MANY failed attempts with other companies, RBNL attacked my many problems in a solution-oriented and professional manner. I had a major leak which was caused by a blockage that was hard to remove, and very hard to locate how my drains were assembled. They did a thorough investigation, so the damages were minimal when they located the spot they needed to open in order to fix. They also spent time to explain me the situation and various approaches to tackle it. I am very happy with both the process and the result and will for sure have them as my go-to company. HIGHLY recommend. In addition their customer service is great and professional + friendly. A trustworthy and reliable company with very skilled workers.