Raycom Ltd Reviews 190

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Nothing to do with their service, but I have been a customer of all the top pro audio websites. I went to look for items today from Raycom and saw how clearly they have copied and/or stolen the design... See more

Company replied

Rated 1 out of 5 stars

I am disappointed I couldn’t get any help from customer service. I ordered a microphone that costed me $400 but received an empty box and support couldn’t "help me any further", while being unprofes... See more

Company replied

Rated 2 out of 5 stars

Thanks again for the fast shipping to Germany. I bought a 3dio XLR microphone, which was shipped to Germany insanely fast. The priceof the mic was also very competitive. I am very satisfied with my or... See more

Company replied

Rated 2 out of 5 stars

Having ordered a Zoom F8n with next day delivery I started recieving messages of thanks for ordering, followed by notifications about the transit of my order by DPD. I received a delivery times... See more

Company replied

Company details

  1. Hi-fi shop
  2. Electronics Company
  3. Electronics Store

Written by the company

Through its 40 year history of supplying innovative audio products to the film, broadcast and live sound markets Raycom has always considered a high level of customer support and long term after care service as pivotal. Guidance in product choice and a full repair service is offered by the company to ensure our customers are delivered practical solutions they can rely on.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

190 reviews

5-star
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Rated 5 out of 5 stars

They really are as helpful as this …

They really are as helpful as this rating implies

3 November 2017
Unprompted review
Raycom Ltd logo

Reply from Raycom Ltd

Thanks for the continued support, rating and kind comment Kiff!

Always happy to help!

Best wishes,

The Raycom Team

Rated 5 out of 5 stars

Always received 5-star service and …

Always received 5-star service and support from the team at Raycom. Will definatey be buying again soon.

2 November 2017
Unprompted review
Raycom Ltd logo

Reply from Raycom Ltd

Hi Matt,

Thank you for your continued support over the years, review and comment!
We look forward to speaking with you soon.

All the best,

The Raycom Team.

Rated 5 out of 5 stars

I have been buying from Raycom for well …

I have been buying from Raycom for well over 6 years now. Always had great service.

2 November 2017
Unprompted review
Raycom Ltd logo

Reply from Raycom Ltd

Thanks for the continued support, comment and review Keith :-)

Here's to another 6 years and more!

Best wishes,

The Raycom Team

Rated 5 out of 5 stars

Top notch

Very helpfull. I have come to trust there advice over the years. They have always come good with both price, availability and delivery.

2 November 2017
Unprompted review
Raycom Ltd logo

Reply from Raycom Ltd

Hi Kevin,

Thank you for your continued support over the years, review and kind words. It's always a pleasure speaking and dealing with you! :-)

As always, if there is anything we can do to help, please shout!

Best Wishes,

The Raycom Team

Rated 5 out of 5 stars

Very helpful

Very helpful, lovely people :)

Brilliant technical support and very speedy for getting gear when you inevitably need it at the last minute!

2 November 2017
Unprompted review
Raycom Ltd logo

Reply from Raycom Ltd

Hi Chris,

Thanks for your for the review and kind words. We're always happy to help when those 'yesterday' deadlines crop up! :-)

We appreciate your continued support and If there is anything else we can do to help, please give us a shout.

Best wishes,

The Raycom Team

Rated 5 out of 5 stars

Rapid delivery

Rapid delivery, many thanks.

2 November 2017
Unprompted review
Raycom Ltd logo

Reply from Raycom Ltd

Thanks for the Review and comment Will!

Hope you are enjoying the dbBox, it's a great product.

If there is anything else we can do, please do get in touch.

Best wishes,

The Raycom Team

Rated 5 out of 5 stars

helpfull an polite

helpfull an polite employees, excelenct service!

2 November 2017
Unprompted review
Raycom Ltd logo

Reply from Raycom Ltd

Hi Birk,

Thank you for your custom and review! It's great to know you had an excellent experience with us.
If there is anything else we can do to help, please get in touch.

Best wishes,

The Raycom Team

Rated 5 out of 5 stars

Friendly people

Friendly people, great kit selection, quick shipping, knowledgable.

2 November 2017
Unprompted review
Raycom Ltd logo

Reply from Raycom Ltd

Hi Tom,

We're glad to hear that you had a good experience with us!

Thank you for your custom and for taking time to leave a review. We hope you find the dbBox a useful and reliable purchase. It's a great product!

Do not hesitate to get in touch if you have any questions or require further assistance.

Very Best,

The Raycom Team.

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