Fantastic service and communication throughout. The customer service provided by Megan was absolutely first class. Every step was so easy, including when I needed to swap an item at very short notice.... See more
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Other Groom Party Members and I hired Morning Coats and striped trousers. Rathbones helped advise on the fitting sizes, try on facility in advance and made sure we were completely comfortable. Both th... See more
Company replied
Our first hire for this year’s Royal Ascot and the service we received was amazing. The Morning suit, waistcoat, shirt, tie/pocket square & top hat were delivered by DPD well in advance giving us... See more
Company replied
I and other Groom Party Members hired Morning Coats and Black stripes trousers. Rathbones were helpful in advising on the fitting sizes. The suits were delivered 2 days before the stated delivery date... See more
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Company details
About Rathbones Tailor
Written by the company
Men's online formal-wear rental business with a focus on sartorial elegance. From weddings to horse races, burns nights to bar mitzvahs; we're in your corner. With an extensive range of suit ensembles, hand curated by a team of in-house stylists, you're guaranteed to turn heads for all the right reasons. Make sure you're prepared for all that extra attention. Rathbones Tailor offers an at home try-on service as well as free size swaps on final orders. Any questions, don't hesitate to reach out: help@rathbonestailor.comJust remember, when people ask 'Who's your tailor?'
Rathbones Tailor
Contact info
United Kingdom
- help@rathbonestailor.com
- rathbonestailor.com
4.8
Excellent
505 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Highly Recommend from start to finish
Highly Recommend from start to finish
Throughout the whole process, Rathbones has been great. From initial emails answering all my questions through to the quality of suits and how easy it was to organise especially for hiring lots of suits to lots of addresses.
Customer Service was exceptional - Incredibly responsive and helpful. Thanks a lot Megan.
Highly recommend
12 April 2024
Unprompted review
Reply from Rathbones Tailor
Jack!
So fab to hear you had such a great experience with us. It was our pleasure helping you out with your rental and we hope to hear from you again soon when the next event comes around.
The RT Team
Highly recommend hiring from Rathbones…
Highly recommend hiring from Rathbones Tailor - the customer service, quality of suits, and ease of the whole process was one of the highlights of organising our wedding. Megan was incredible responsive and helpful throughout the process, from suit sizes, changes of items, delivery, return, she was great! Definitely recommend for your next event! The quality of the suits were amazing too!
8 April 2024
Unprompted review
Reply from Rathbones Tailor
Liam!
What a review! To hear you had such a great experience with us is music to our ears! It was an absolute pleasure helping you with your wedding suits and can I just say, you all looked amazing on the day.
We hope to hear from you again soon!
Megan and the RT Team
Reasonable choice but please look into tall/ shirts to match suits…
Easy order system however tall people are difficult to find fits. Partners jacket and trousers perfect fit but the shirt did not have a long sleeve option so did not wear.
27 March 2024
Reply from Rathbones Tailor
Hi Kaylei
Thanks for taking the time to leave a review!
Fab to hear the jacket and trousers were a perfect fit although gutted to hear you were unable to wear the shirt we provided. We do offer XL shirts which perhaps may have been the better option for you and if we'd had known, we could have switched this for you!
If you decide to rent from us again, defo hit us up and ask for a XL shirt and we would be more than happy to accommodate.
All the best
The RT Team
Hired a full kilt outfit
Hired a full kilt outfit, it was of excellent quality and a perfect fit. Shipped to England (I know a lot of hire places in Scotland don't do this), allowed the hire for an entire week, and provided a quick and easy DPD return. Would definitely use their services again and would highly recommend for anyone looking to hire a kilt outfit.
26 March 2024
Unprompted review
Reply from Rathbones Tailor
Hey Bill
Firstly, thanks so much for leaving such a fab review.
It's so great to hear that you enjoyed your kilt outifit and better yet, it was the perfect fit!
We would definitely love to hear from you again and we appreciate any furture recommendations!
Thanks again
The RT team
The suit fit perfectly!
The suit fit perfectly!
Thanks a lot to Rathbones Tailor for the prompt shipping and with the size change. They were quick and the customer service was impeccable. A special thanks to Megan Woodman for making the whole experience seamless and being super helpful!
Would definitely rent a tux from here again!
30 March 2024
Unprompted review
Reply from Rathbones Tailor
Ankur! That's what we love to hear! A man in a well fitted Rathbones suit is unbeatable!
It was my pleasure helping you with your suit welcome and I hope to hear from you again very soon!
Go well!
Megan and the RT Team
Fully met expectations
Clear ordering process, firm timelines, great customer service support, clothes fully met expectations, very satisfied overall.
25 March 2024
Reply from Rathbones Tailor
Oh we love a satisfied customer here at RT!
Thanks for taking the time to leave a review Roderick, we hope you had a fabulous time at your event and hope to hear from you again soon!
All the best
The RT Team
It is easy to use
It is easy to use, has fast delivery, and has a simple returns process. I would recommend to anyone
14 March 2024
Unprompted review
Reply from Rathbones Tailor
Gary!
Cheers for taking the time to leave a review.
You are right, it is easy! I am so glad you found your Rathbones Tailor experience a good one and we hope to hear from you again soon!
Thanks for the future recommendations!
Go well!
The RT Team
Excellent experience!
Excellent experience!
Highly recommend this service!
Prompt replies,
Friendly customer service
Excellent quality of materials
1 March 2024
Reply from Rathbones Tailor
What fab 5 words to sum your experience up Ed!
Cheers for leaving a review mate, we hope to hear from you again when the next event comes about! Was great to help you out and we hope your event was a success!
The RT Team
Excellent from start to finish
An invite to a black-tie event left me with mixed emotions – great event, but with the rigmarole of hiring a tux. This proved to be totally unfounded as Rathbones Tailor was convenient and excellent. Easy to navigate website with clear sizing instructions. Delivery was all good and the suit (with accompanying shirt, cummerbund, pocket square and cufflinks) looked fab. Returning it was easy too (via DPD pickup from local shop). Highly recommended and will use again!
14 March 2024
Unprompted review
Reply from Rathbones Tailor
Andrew, Hi!
I hope your black tie event was a success!
Thank you for this review, we are chuffed to hear we were able to straighten those emotions and prove to you that online suit rental is not as scary as it looks- especially at Rathbones Tailor ;)
We hope to hear from you when the next event comes around
The RT Team
Rathbones Tailor were incredibly…
Rathbones Tailor were incredibly helpful. Their customer service was extremely personalable, and they saved the day after ordering the wrong size. Their Web experience was great too. Really easy. Definitely use them again.
Thanks so much Megan. 🙏
28 February 2024
Reply from Rathbones Tailor
Tom!
Massive thank you for taking the time to leave this review. Great news Megan was able to sort you out with new sizes in time for the event. I hope you had a fab time and we hear from you again soon
All the best!
The RT Team
Very efficient and nice suits
Very efficient and nice suits! Took a bit of time to work out what the return procedure was but once I found that it was very smooth.
27 February 2024
Reply from Rathbones Tailor
Hey Zach
Great to hear you found our service efficient and you liked the suits.
Thank you for the feedback on the return process, we are in the works of finalising our new website and feedback like this is great so we can improve for our customers. As soon as it is live, we will send you a link to check out to see the changes we have made to the return process!
Thanks again and hope to hear from you again soon
The RT Team
Highly Recommend!
Absolutely brilliant service with extremely good customer care!! Went above and beyond to make this as easy as it has been. Highly recommend and will definitely be using Rathbones again. Thank you again!!
29 February 2024
Reply from Rathbones Tailor
Shaun!
Crackin review! Glad to hear our customer service team were able to sort you out with a suit. I hope you had a fab time at your event and we look forward to hearing from you again very soon.
The RT Team
Reply from Rathbones Tailor
Harry you ledge!
Fab to hear you have had such a great RT experience so far.
Look forward to hearing from you again the next time you are in need of a suit!
The RT Team
Flawless
Flawless. Arrived on time, even though I had to make an alteration to the sizes after I'd ordered. Simple and easy. Would happily use them again for any suits I need in the future.
27 February 2024
Reply from Rathbones Tailor
Hi Ian
Thanks for taking the time to leave us a review!
Love to hear you found our service simple and easy and everything went smoothly for you!
Always here if you are ever in need of a suit again
The RT Team
I had the most Fabulous experience…
I had the most Fabulous experience Megan was so helpful over the email by sending the suit a day early so I could try it on and then got my trouser size changed and got it sent up the next day. I will be recommending this company to all my friends and family. Even after the event Megan was checking in to say that the event looked incredible really made my day. Thank you again for such a fabulous experience and will be back again ! Worth every penny.
Thanks from Paul.
29 February 2024
Unprompted review
Reply from Rathbones Tailor
Hey Paul
Absolute ledge for leaving this review, thanks so much!
We saw your instagram post you tagged us in wearing your RT suit and can I just say you looked SUPER!
Megan is a star and great to hear she was able to sort you out with a size swap. We also welcome all your friends and family to rent from us if they ever are in need of a suit.
Go well and look forward to hearing from you again
The RT Team
Very good quality suit and excellent…
Very good quality suit and excellent customer service from Megan in getting a different size out to me quickly.
Will be returning again!
21 February 2024
Unprompted review
Reply from Rathbones Tailor
Jack the lad! Hows it going?
Chuffed with this review! Great to hear Megan sorted you out and you would order from us again. You are certainly welcome to return when the next event comes around.
Thanks so much
The RT Team
Great service - thoroughly recommend
Really great service and team. I’d only ask for better re-packing materials and it would be perfect.
2 February 2024
Reply from Rathbones Tailor
Hi Benjamin
Fab to hear our service and team impressed you! and we are super grateful on your feedback on our packing materials. We will for sure take this on board and hopefully next time you rent with us, we will score that perfect score!
Have a gooden!
The RT team
Great website and service
Great website and service, suit was exactly what was ordered and will be a returning customer.
2 February 2024
Reply from Rathbones Tailor
And we look forward to welcoming you back Clive!
Massive thank you for leaving a review! Fab to hear you found the website great! We are actually in the works of updating our website so hopefully next time you rent with us it's even better!
Thanks again and speak to you soon!
The RT Team
Reply from Rathbones Tailor
Satoshi my man!
Great to hear we were able to cater to your needs and sort you out with a suit for your event.
Hope to hear from you again when the next one comes around.
All the best
The RT Team
Outstanding service!
Outstanding service from start to finish. Flexible sizings, good quality garments and easy to use online ordering made the whole process a breeze. I ordered a kilt which was too small and a replacement was sent the next day foc. The whole outfit was perfect and excellent value for money. Megan went the extra mile to ensure I had all the items I needed and in plenty of time. Thank you Rathbones, I shall be using you guys again! Rob
5 February 2024
Reply from Rathbones Tailor
Rob you ledge!
What a fantastic review, thank you so much.
Great to hear Megan sorted you out with a replacement in time and to hear you found the service outstanding is just absolute gold dust and all we could hope to hear from our customers.
Look forward to dressing you again.
The RT team
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