Brilliant service from start to finish! The office team who arranged the appointment were so helpful. Ross the technician was so professional when he arrived to repair my car. Nothing was too much... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
Rapid Repair Network offers seamless vehicle damage repair solutions to the insurance and vehicle fleet sectors. We're changing the way vehicle repairs are performed, offering mobile, same day repair services to our customers.
Castle Malwood, Minstead , SO43 7PE, Southampton, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really quick appointment date; efficient and thorough repair to my car, on site at home. Couldn't have been easier.

Reply from Rapid Repair Network Limited
I’m slightly disappointed with the level of work carried out. The tools were packed up before I even had a chance to properly inspect the repair. When I did check it, there was still a chip and a few scrapes present. When I pointed this out, I was told that you could “hardly notice it” — which honestly surprised me, because who even says something like that when they’re there to do the job properly?
The tools were then taken back out of the van, which seemed like it was a bother, and the chip and scratch were worked on again. However, even after the second attempt, I can’t say this was done to the standard I was hoping for, but for the sake of having it look better than it did, I reluctantly agreed that it was fine.
Unfortunately, based on this experience, I wouldn’t recommend using this service again.

Reply from Rapid Repair Network Limited
Very happy with the repair done. The communication with 'Spot On' who did the repair was excellent and it was back with me within 2 days!

Reply from Rapid Repair Network Limited
the communications and progress of the job was really good. When the job was done it was professional and a quality job.

Reply from Rapid Repair Network Limited
Arrived on time. Did a great job on the repair to my car. Really impressed that it was done on my drive in less than a day.

Reply from Rapid Repair Network Limited

Reply from Rapid Repair Network Limited
Excellent service and a great technician.
Very professional high quality work

Reply from Rapid Repair Network Limited
The scratches to the front and rear of my car were repaired to a very high standard

Reply from Rapid Repair Network Limited
I was told they couldn’t work on my car because of wheel damage. The only wheel damage was two scratches

Reply from Rapid Repair Network Limited
A superb experience from beginning to end. Lots of contact in the beginning to establish exact repair details and suitable time to carry out repair. On the day, the engineer was very friendly and completed the job in a timely manner to a very high degree of workmanship. Highly recommended and would have no hesitation in using them again.

Reply from Rapid Repair Network Limited
Professional and efficient service with friendly staff.

Reply from Rapid Repair Network Limited
Quick and professional service , experienced engineer , job well done

Reply from Rapid Repair Network Limited
Great service. Always kept me updated on what was going on. Great job couldn’t believe how good the repair was.
Would be using this company again when needed and would recommend to anyone interested in getting paint job done.

Reply from Rapid Repair Network Limited
The most fantastic service from start to finish.they called me at every point and if I could give six stars I would! Thank you so much

Reply from Rapid Repair Network Limited
On time first time excellent service

Reply from Rapid Repair Network Limited

Reply from Rapid Repair Network Limited
Great communication throughout, repair technician very knowledgeable and he did a great job

Reply from Rapid Repair Network Limited
Excellent work, the engineer was friendly and very high quality of work

Reply from Rapid Repair Network Limited
Very efficient repair, good correspondence throughout and completed within time stated in a good manner!

Reply from Rapid Repair Network Limited
Very friendly and professional technician. Perfect repair.

Reply from Rapid Repair Network Limited
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.