Brilliant service from start to finish! The office team who arranged the appointment were so helpful. Ross the technician was so professional when he arrived to repair my car. Nothing was too much... See more
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Based on reviews, created with AI
Rapid Repair Network offers seamless vehicle damage repair solutions to the insurance and vehicle fleet sectors. We're changing the way vehicle repairs are performed, offering mobile, same day repair services to our customers.
Castle Malwood, Minstead , SO43 7PE, Southampton, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Rapid Repair Network Limited
Fast, friendly, reliable service. Would definitely go with this company again for repairs.

Reply from Rapid Repair Network Limited
Excellent service.
My car was repaired on my drive, to a high standard by a technician Connor who was very knowledgeable, pleasant & polite.

Reply from Rapid Repair Network Limited
Excellent service from the start and has done a great job of repairing my car

Reply from Rapid Repair Network Limited
Great all round service. Great Comms & great work carried out - all round spot on

Reply from Rapid Repair Network Limited
Turned up on time, adivised correct timings. Did an excellent job.

Reply from Rapid Repair Network Limited
It was a very warm welcome on the phone. The repair was carried out professionally. Thank you.

Reply from Rapid Repair Network Limited
First class service from first contact. The
technician was very helpful and did an amazing repair considering the awful weather conditions that day.

Reply from Rapid Repair Network Limited
Gent turned up on time. Introduced himself. Set to work and finished the job in good time. He explained what he needed to do, once finished he asked us to check the car and I must say I was impressed. The workmanship was fantastic, paint matched, polished to showroom standard. He cleaned up and left, he was clean, tidy, polite and chatty but got on eith the job. Not one pircr of rubbish left on the drive. Thsnk you.

Reply from Rapid Repair Network Limited

Reply from Rapid Repair Network Limited
Great communication form Technician and brilliant repair

Reply from Rapid Repair Network Limited
Resolved repair quickly and Efficiently . Every member of staff I dealt with were helpful and professional

Reply from Rapid Repair Network Limited
• First visit – No right components /spare to fix the car – Promised to do a complete report and rebook the repair.
• Second visit – Unprofessional approach – Not sure he had the correct spare to start with no report from the visit visit team and upon further discussion- Not interested in taking customer feedback for continual improvement.

Reply from Rapid Repair Network Limited
Couldn't fault the workmanship, totally recommend this company. Would definitely use again.

Reply from Rapid Repair Network Limited
Windscreen replacement was carried out on driveway by two operatives, who were punctual, polite, helpful and did a good clean job.

Reply from Rapid Repair Network Limited
My Company contact RRN to repair scratches caused by someone hitting my car whilst parked. Date and Time was arranged, the repair man was on time, set up his marquee (new where the repairs was as I had to send photos prior to him attending) just left him to it, when completed I went down to check and you would have know anyone had hit my car was like new, would highly recommend.

Reply from Rapid Repair Network Limited
Fantastic service! Nice, friendly guy who fixed the two dings on my company car perfectly, right outside my house. I'm amazed that this could be done and had never heard of a service like it before but we'd definitely use for our own car in the future! Highly recommended.

Reply from Rapid Repair Network Limited
Quick, professional and efficient service with friendly staff. Very good communication. Person assigned to the job completed this to a very high standard and in a good time frame (given that the weather was not favourable for him & can't have been pleasant). Very pleased with the repair - wouldn't believe there had been any damage - car is good as new! Thank you and would recommend this service

Reply from Rapid Repair Network Limited
Excellent service despite a minor blip in an admin area. Very easily sorted. Great repair from a very professional technician.

Reply from Rapid Repair Network Limited
I haven’t actually had work done by this company so cannot comment on their workmanship etc. My review is based upon communication. I have literally been hounded by this company with daily calls, emails and text messages for 2-3 weeks. They are extremely desperate to secure an instruction, which to be honest is the reason why I’m going elsewhere for my repairs. They are also asking for too much info from me. Why do they need my mileage? What’s that got to do with bodywork repairs! They also keep sending me emails to say “we have been instructed by your insurer” which is complete rubbish. They don’t even know who my insurance company is as I never told them or gave them authority to speak to them. The desperation made me run a mile and have instructed someone else now.
If you get a quote, be prepared to be hounded!

Reply from Rapid Repair Network Limited
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