The website is easy to navigate to find just what you want, you can order as much or as little as you require, and it is always cut just as you ordered. Notified when ready to collect, price is very c... See more
Company replied
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Review summary
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Reviews shaping this summary
Really useful source of small quantities of a broad range of metals. I'm a keen DIY and classic car enthusiast and have purchased aluminium, brass, copper and mild steel sheet, plus extrusions, tube a... See more
Company replied
Have been using Rapid Metals for a few months now. As a hobby engineer I often need small lengths of various metals for projects and Rapid will do this no problem, great when you need something like a... See more
Company replied
Reasonably priced, especially on some of the bargain deals. Very quick delivery, well packed and supported. Cut to convenient lengths/sizes. Rapid Metals are my go to supplier, I live in a rural area... See more
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Company details
Written by the company
Rapid Metals Ltd has been servicing the Midlands, with all it's metal needs for over 25 years from its Nuneaton and Redditch stores. With our Online Shop we can now offer the same great service across the U.K.
Contact info
4.7
Excellent
928 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
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Reply from Rapid Metals Ltd
Hi Keith
Really good to see you have been happy with your experience with us. If there is anything else we can help you with, please get in touch. Thanks for the 5 star review!
Regards
Natasha
Exactly what I needed
These guys had exactly what I needed. They cut it to size and made a very reasonable charge. Great service as always :o)
8 July 2024
Unprompted review
Reply from Rapid Metals Ltd
Hi Justin
Thanks so much for the 5 star review, we really appreciate it. I'm glad to see you have been happy with the service received! We look forward to being of service to you again in the future.
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Lee
Thank you so much for taking the time to leave us a great 5 star review. We really appreciate it. If there is anything else you need, please get in touch or head to the website!
Regards
Natasha
Amazing service!
Amazing service!! First time ordering from Rapid Metals. The prices are very competitive for a hobbyist such as myself. The ordering process was easy. My order was custom cut and delivered within a few days.
Unfortunately, the courier damaged a piece of steel tube in the order. And I always say you find out more about a company when something goes wrong.
I emailed Rapid Metals with photos of the damaged item. I got a reply from Natasha within about 10 minutes!!! Amazing! Apologies were made and was told “not a problem, we will ship you a replacement ASAP”.
I really wish more companies were like this as it seems these days you have to battle for good customer service. But not with Rapid Metals! They will definitely be getting repeat custom from me!
8 April 2025
Unprompted review
Reply from Rapid Metals Ltd
Hi Steven
Thanks so much for sharing your thoughts in your review, we really appreciate the 5 stars. As you have mentioned, we are always happy to help when things go wrong, I'm glad you have been satisfied with the outcome and we look forward to being of service to you again in the future!
Regards
Natasha
Good service
Good service, kept me informed at all times and my order was delivered promptly
24 February 2025
Reply from Rapid Metals Ltd
Hi Warren
I'm glad to see you have been pleased with the service provided by us here at Rapid Metals and your order was received in good time. If there is anything else we can help you with, please get in touch or head to the website!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Frederick
Thank you so much for the 5 star review, we really appreciate the feedback! We hope to be of service to you again in the future.
Regards
Natasha
Smooth order process, fulfilled without trouble
Only a small order but fulfilled as required with no fuss or delay, as required. Excellent
24 February 2025
Reply from Rapid Metals Ltd
Hi Paul
Thanks for the 5 star review, its great to see you have been pleased with your experience with Rapid Metals! We look forward to your next order!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Jeff
Its great to hear you have been happy with the service provided by us here at Rapid metals. We really appreciate you taking the time out to leave us a great review. we look forward to being of service to you again soon!
Regards
Natasha
Very quick 😍
24 February 2025
Reply from Rapid Metals Ltd
Hi Darren
I'm glad to see you have been pleased with the Rapid service provided! Thank you for your 5 start review and thank you for shopping with Rapid Metals!
Regards
Natasha
It was great to do business with a…
It was great to do business with a company that operates in a professional manner when dealing with its customers. The purchase of RHS and box went smoothly, problems rectified and delivery was first rate in terms of time taken.
18 February 2025
Unprompted review
Reply from Rapid Metals Ltd
Hi Alex
It's great to hear such wonderful feedback, thank you so much for taking the time to leave a great review! If there is anything else you need, please get in touch, or head to the website!
Regards
Natasha
Very Pleased
Immediate delivery, securely and safely packaged, stainless tube, all cut to required sizes.
Excellent communication. Easy to navigate web site.
Recommended.
13 February 2025
Unprompted review
Reply from Rapid Metals Ltd
Hi Philip
It's great to see you have been happy with your experience with us here at Rapid Metals. Thanks for the 5 star review, if there is anything else you need, please don't hesitate to get in touch, or head to the website!
Regards
Natasha
Material arrived on time
Material arrived on time. Machined lovely and vehicle back in use.
27 January 2025
Reply from Rapid Metals Ltd
Hi Graham
I'm glad we could help you get your vehicle back in use! Thanks for the great review, we really appreciate it. If there is anything else you need, please get in touch or head to the website!
Regards
Natasha
Excellent range included everything I…
Excellent range included everything I needed. Ordering straightforward. Delivery prompt.
27 January 2025
Reply from Rapid Metals Ltd
Hi David
It's lovely to hear you have had a great experience with us, thank you for taking the time to leave us a great review! If there is anything else I can help you with, please don't hesitate to get in touch, or head to the website!
Regards
Natasha
Quick dispatch
Quick dispatch. Price was very reasonable. Communication faultless. Quick delivery.
27 January 2025
Reply from Rapid Metals Ltd
Hi David
Thank you so much for the amazing review and the 5 stars! We really appreciate you taking the time to leave us great feedback. I'm glad you have been pleased with the service provided by us and we look forward to being of service to you again in the future!
Regards
Natasha
Fast and efficient service.
27 January 2025
Reply from Rapid Metals Ltd
Hi Neal
Thank you so much for taking the time to leave us a great 5 star review. I'm happy to see you received your order in good time and have been pleased with the service from us here at Rapid Metals. If there is anything else you need, please get in touch, or head to the website!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Mark
Thank you so much for the 5 star review! It's great to see you have been happy with everything! If there is anything else you need, please get in touch, or head over to the website!
Regards
Natasha
Excellent company
Excellent company, excellent service. Materials are cut exactly to spec, good variety of very good quality materials. It's not just in the name, the service is very fast. Thank you!
2 January 2025
Reply from Rapid Metals Ltd
Hi Martin
I'm glad to see you have been happy with our service, quality and the speed of delivery! We really appreciate you taking the time to leave us a great review and look forward to being of service to you again in the future
Regards
Natasha
Reply from Rapid Metals Ltd
Hi Florin
Many thanks for the 5 star review, we appreciate you taking the time to leave us some great feedback! I'm glad you have been happy with everything. Please let us know if there is anything else we can help you with.
Regards
Natasha
I ordered Christmas week but still got…
I ordered Christmas week but still got promet up dates and farst delivery
2 January 2025
Reply from Rapid Metals Ltd
Hi Ian
Glad to see you have received your order without delay over the festive period, it can be a challenging time to keep up but the team have worked really hard to get things out as quickly as they can. Thanks for taking the time to leave a 5 star review, we really appreciate it!
Regards
Natasha
Reply from Rapid Metals Ltd
Hi William
I'm glad to see you have received your order in good time! We aim to dispatch orders in 1-2 days where we can. If there is anything else we can help you with, please let us know. Thanks for the great review.
Regards
Natasha
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