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Rated 1 out of 5 stars

Get illegal criminal spam every day from ramnode servers. They will contest this, and because I am not a customer, trustpilot rolls over, but I am a citizen, and ramnode takes money from criminals a... See more

Company replied

Rated 1 out of 5 stars

They said after i rejected Why would we want a customer who is unwilling to prove their identity? We don't want "anonymous" accounts which might commit fraud or abuse. Regards, Scott L. -... See more

Company replied

Rated 5 out of 5 stars

I have had a small OpenVZ VPS at Ramnode for a little over two years, and it has been a 100% good experience. No significant problems, and so few minor glitches that I can hardly remember them.... See more

Company replied

Rated 5 out of 5 stars

Unparalleled support, and always helpful. Been running servers with RamNode for some time, and they're always helpful. I'm notified in advance of planned outages (for security and infrastructure upgra... See more

Company replied

Company details

  1. Web Hosting Company

Information provided by various external sources

High Performance SSD VPS Cloud Servers and cPanel Shared Hosting


Contact info

2.6

Poor

TrustScore 2.5 out of 5

53 reviews

5-star
4-star
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1-star

Replied to 33% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Easily recommend Ramnode!

I have used Ramnode for years. I am consistently amazed at how quickly they respond to support tickets. (Even over holidays) I have found their support staff to be polite and easy to work with. They even went out of their way when I made a mistake during a sale of theirs.

My services have had excellent uptime and have always been accessible when I needed them. Ramnode has provided me with excellent uptime, service accessibility, and support.

14 December 2019
Unprompted review
RamNode logo

Reply from RamNode

Thank you Jason! Very glad to hear how satisfied you are.

Rated 5 out of 5 stars

Unparalleled support

Unparalleled support, and always helpful. Been running servers with RamNode for some time, and they're always helpful. I'm notified in advance of planned outages (for security and infrastructure upgrades) in advance. They've also upgraded their cloud console so you can spin up instances, it's sweet. 10/10 would host again.

17 October 2019
Unprompted review
RamNode logo

Reply from RamNode

Thank you Jarom! Really appreciate that.

Rated 5 out of 5 stars

RamNode provides hosting that meets

RamNode provides hosting that meets, I would say, all needed requirements. Affordable plans and various data center locations (4 US-based and 1 in EU) Assia data-centr is missing, One of the best performing web hosting service I ever tested.

10 October 2019
Unprompted review
RamNode logo

Reply from RamNode

Thanks Cathryn!

Rated 5 out of 5 stars

Excellent host

Excellent host. Have been with them for many years and never had a problem. Their servers are responsive and well configured and support is very responsive and knowledgable, although i used their support only a handfull of times during these years because things just work fine.

7 September 2019
Unprompted review
RamNode logo

Reply from RamNode

Thanks Harry!

Rated 1 out of 5 stars

Bad experiences with RamNode

RamNode has a very good rating so I was extremely disappointed that not once but twice, with servers in Atlanta and Miami I had extremely bad service.

I benchmark any game server company to NFOservers. NFO is without doubt, one of the very best in the business. My only issue with NFO is that they don't offer SATA SSD much less NVMe SSD as part of their normal VDS package. They only offer SATA SSD as an addon and it gets pretty expensive if you want more than 20GB.

As a gaming admin I want certain games to run on at least SATA SSD. With RamNode, you can go one better than SATA SSD by choosing NVMe SSD for a good price. However, it makes no sense that one game such as Insurgency: Sandstorm - with 8 players runs poorly on a VPS Premium KVM NVMe server with 8GB DDR4, 4 Cores, and a 100GB NVMe SSD. It was no better running on a VDS KVM SSD server with 8GB DDR4, 2 Cores, and a 200GB SATA SSD.

Perhaps if I ran my server on Linux, there would have been little to no issue. But, I use AlwaysUp for automated game management and it doesn't support Linux. Anyway, if you plan to run Windows take advantage of RamNode's trial period to see if you have issues. If you run Linux, you're probably going to be fine.

5 July 2019
Unprompted review
RamNode logo

Reply from RamNode

Did you happen to open a support ticket that we can review? Also, we don't offer service in Miami. Let us know if you'd like to give us another shot!

Rated 5 out of 5 stars

Quality product provided at a low price

Been with them since their start back in 2012 with multiple servers on different nodes & locations and to this date they're still great.

The nodes despite some being a tad full aren't actually "oversold" so there's always resources for everyone, however can get a bit slow randomly due to how shared resources work but still premium for the price.

They respond quite fast and actually takes time to make it personal & try to solve the issue instead of ticket templates like some provides loves to use even if it doesn't even answer anything of which Hetzner is by far the worst at.
Can't comment on "can u help me with" since if you're that person go google at your own time not theirs, they're not a product support they're a server provider.

On the note of support they actually contacts you before taking action with suspensions/terminations upon fake abuse reports which they actually read through, some process starting to do a lot of cpu/disk over hours and so on.

24 February 2019
Unprompted review
RamNode logo

Reply from RamNode

We appreciate your business and kind review!

Rated 4 out of 5 stars

Good service and uptime

Good service and uptime, i experience no problems in the last 2 years.

I can really recommend RamNode.

I would give them 5 stars if the have there own custom system instead of whmcs/solusvm

9 March 2018
Unprompted review
RamNode logo

Reply from RamNode

We now have a new OpenStack Cloud system available!

Rated 5 out of 5 stars

Excellent service for the money.

Excellent service for the money.

I configured my OpenVZ VPS in Los Angeles node with Centos 677 days ago and it still up and running with various sites hosted there. I never had any problem with the hosting service and when I had some question the support was fast, responsive and competent.

4 October 2017
Unprompted review
RamNode logo

Reply from RamNode

Glad you're happy with our hosting!

Rated 5 out of 5 stars

Satisfied

I've been a customer with RamNode for years, and I've always been impressed with the quality of their products and staff.

11 May 2017
Unprompted review
RamNode logo

Reply from RamNode

Thank you!

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