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Rainbow Railways Reviews 286

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TrustScore 5 out of 5

4.9

Model Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 265 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the staff's helpfulness, friendliness, and extensive knowledge. Many people appreciate the quick and efficient delivery service, noting that orders are well-packaged and arrive promptly, often sooner than expected. The quality of the products, including bespoke items and models, also receives high marks, with consumers finding them to be well-made and accurately described. Reviewers frequently mention the smooth ordering process and excellent communication throughout, making their overall experience very positive. However, some people were dissatisfied with certain aspects of their order, such as product condition or quality issues, or models arriving with manufacturing faults.

What people talk about most

Service

Consumers consistently express high satisfaction with the service provided. Many reviewers highlight the... See more

Delivery service

People report positive experiences with delivery service, consistently praising the speed and efficiency.... See more

Product

Reviewers highlight positive aspects of product. Customers consistently praise the good quality and selection... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently describe the team as... See more

Order

Reviewers consistently express satisfaction with the ordering process. Customers highlight the ease of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Called with a few questions about decoders and stay alives .Rainbow Railways staff member was both pleasant and helpful.Received my purchases within 24 hours which was excellent service.Will defini... See more

Company replied

Rated 5 out of 5 stars

Fantastic service and customer care. I sent two Rapido locomotives to be DCC fitted. After fitting with appropriate decoders both locomotives overhead when running. The guys at Rainbow fully owned the... See more

Company replied

Rated 5 out of 5 stars

Although it took a while for my order to arrive, it will be a useful addition to my Swiss wagon pool. I've now got the DC wheelsets to replace the Marklin ones, so this rolling stock has now entered... See more

Company replied

Rated 5 out of 5 stars

This is my eighteenth respray by Rainbow for my ever expanding collection. Ordered on the 10th and received 12th August. The loco in question is 90039, DBC "Backbone Livery". Such intricate work was... See more

Company replied

Company details

  1. Model Shop
  2. Collectibles Store
  3. Hobby Store

Written by the company

Rainbow Railways – Bringing Magic to Model Railways At Rainbow Railways, we’re passionate about helping hobbyists and collectors bring their layouts to life. Whether you're a seasoned model railway enthusiast or just starting your journey, we offer a vibrant selection of custom weathered locomotives, rolling stock, scenery, and accessories to fit every scale and era. Our team takes pride in high-quality craftsmanship, expert detailing, and personalized service. Each model is finished with care and character, ensuring it not only looks great but tells a story. With fast shipping, secure packaging, and responsive support, Rainbow Railways is your trusted partner for all things model railway. Discover a world of detail, creativity, and color—ride the rails with Rainbow Railways.

Contact info

4.9

Excellent

TrustScore 5 out of 5

286 reviews

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Rated 5 out of 5 stars

What a tanker.

Many great items on offer from Rainbow railways, a google search on oo tankers lead my partner to a picture of wagon that was very different from most on offer.
Finding out it was exclusive to Rainbow made it a must have purchase,and we are very pleased with its fantastic detail
and construction.
With a very quick delivery, it was a great buy.

27 April 2026
Rated 5 out of 5 stars

Fantastic People

100% fantastic experience with Rainbow Railways both online ordering or meeting them at a show to collect pre-orders. An absolutely brilliant team!

1 April 2026

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