2 years ago I gave this group 5 stars, unfortunately now they are a zero. Their site was shut down for 5 days and I almost lost my business. There was no communication either by phone or email, nor... See more
Company replied
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2 years ago I gave this group 5 stars, unfortunately now they are a zero. Their site was shut down for 5 days and I almost lost my business. There was no communication either by phone or email, nor... See more
Company replied
Radwebhosting goes above and beyond what other webhosting agencies do. They are also very trustworthy, and service is something they pride themselves on. I would highly recommend them!
Company replied
I had been running my Wordpress websites on GoDaddy. Fed up with some issues my site was having synchronizing with another, I vented on Twitter. RadWebHosting replied to my rant with an offer to migra... See more
Company replied
Super fast and helpful customer service 24/7. It didn't seem to matter if it was very late at night or during the day they responded extremely fast was almost instant. Excellent help if I had any prob... See more
Company replied
Written by the company
Performance meets reliability meets helpful support.
Established in 2014 by a group of web hosting professionals in Dallas, TX, we offer a wide range of simple, flexible and user-friendly innovative online services. Rad Web Hosting was founded on the principle of providing high-quality, affordable web hosting solutions with a focus on client needs. That means we give you our full attention before the sale, when helping you select the right hosting product for your specific needs, and after the sale, when you may need some help on the support side. This holds true, whether you are beginning your first website or hosting mission-critical applications. As experts in e-commerce, web hosting and website development, we help our customers build and maintain their online presence, which is critical to running a business in today’s Internet-connected global marketplace. We are a trusted provider for web hosting needs of all sizes and scale. From hosting your blog to managing your enterprise infrastructure, Rad Web Hosting will deliver an excellent web hosting experience.
400 S. AKARD ST., STE 200, 75202, Dallas, United States
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Replied to 100% of negative reviews
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Service is nice, staff are acknowledgeable
SLA was very good (for me ~99,80%)

Reply from Rad Web Hosting
I love the service and help that I receive when I need it. Very much appreciated.

Reply from Rad Web Hosting
I had been running my Wordpress websites on GoDaddy. Fed up with some issues my site was having synchronizing with another, I vented on Twitter. RadWebHosting replied to my rant with an offer to migrate my site and domain and host it, offering a lower price than I had been paying. The transition went seamlessly, the synchronization problem was fixed immediately, and every small issue I've had since has been resolved quickly by tech support. I should have migrated years earlier!

Reply from Rad Web Hosting
A wonderful surprise.. Excellent customer service.. I am very pleased with my hosting..Keep up the good work.. I will be recommending to others..

Reply from Rad Web Hosting
I paid for a service it's been 3 days now and nothing has been provisioned, I wrote to customer service no response, just an automated acknowledgement, I tried the live chat no response too, and their Facebook account seems abandoned for long, no actual response to my worries. I feel defrauded. I think the company is no longer in business.

Reply from Rad Web Hosting
The support is very fast and they help you more than necessary, I have several services with them and I would solve it again, for now 10/10,

Reply from Rad Web Hosting
Ron From RadWebHosting is a very friendly man, we had an issue regarding WHMCS reseller setup, and he came out to fix this, and we had a live chat communication around 1 hour, he was very curious to fix the issue. This kind of person is a very rare, very good man. God bless you.

Reply from Rad Web Hosting
My sites have been offline again for over a day. No response from customer service. Poor.

Reply from Rad Web Hosting
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