Rad Web Hosting Reviews 

59
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

2 years ago I gave this group 5 stars, unfortunately now they are a zero. Their site was shut down for 5 days and I almost lost my business. There was no communication either by phone or email, nor... See more

Company replied

Rated 5 out of 5 stars

Radwebhosting goes above and beyond what other webhosting agencies do. They are also very trustworthy, and service is something they pride themselves on. I would highly recommend them!

Company replied

Rated 5 out of 5 stars

I had been running my Wordpress websites on GoDaddy. Fed up with some issues my site was having synchronizing with another, I vented on Twitter. RadWebHosting replied to my rant with an offer to migra... See more

Company replied

Rated 5 out of 5 stars

Super fast and helpful customer service 24/7. It didn't seem to matter if it was very late at night or during the day they responded extremely fast was almost instant. Excellent help if I had any prob... See more

Company replied

Company details

  1. Web Hosting Company
  2. Cloud Computing Service
  3. Cloud Storage Service
  4. DNS Provider
  5. Email Service Provider
  6. Telecommunications Service Provider

About Rad Web Hosting

Written by the company

Rad Web Hosting logo

Reliable Hosting and Servers

Performance meets reliability meets helpful support.

Company Profile

Established in 2014 by a group of web hosting professionals in Dallas, TX, we offer a wide range of simple, flexible and user-friendly innovative online services. Rad Web Hosting was founded on the principle of providing high-quality, affordable web hosting solutions with a focus on client needs. That means we give you our full attention before the sale, when helping you select the right hosting product for your specific needs, and after the sale, when you may need some help on the support side. This holds true, whether you are beginning your first website or hosting mission-critical applications. As experts in e-commerce, web hosting and website development, we help our customers build and maintain their online presence, which is critical to running a business in today’s Internet-connected global marketplace. We are a trusted provider for web hosting needs of all sizes and scale. From hosting your blog to managing your enterprise infrastructure, Rad Web Hosting will deliver an excellent web hosting experience.


Contact info

3.8

Great

TrustScore 4 out of 5

59 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(59)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service

Service is nice, staff are acknowledgeable
SLA was very good (for me ~99,80%)

27 November 2021
Unprompted review
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Reply from Rad Web Hosting

Thanks for the feedback, Jonathan!

Rated 5 out of 5 stars

RadWebHosting saved me from GoDaddy!

I had been running my Wordpress websites on GoDaddy. Fed up with some issues my site was having synchronizing with another, I vented on Twitter. RadWebHosting replied to my rant with an offer to migrate my site and domain and host it, offering a lower price than I had been paying. The transition went seamlessly, the synchronization problem was fixed immediately, and every small issue I've had since has been resolved quickly by tech support. I should have migrated years earlier!

27 March 2021
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Reply from Rad Web Hosting

Thanks for your feedback! Glad we've been able to solve this issue for you.

Rated 5 out of 5 stars

A wonderful surprise.

A wonderful surprise.. Excellent customer service.. I am very pleased with my hosting..Keep up the good work.. I will be recommending to others..

6 February 2021
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Reply from Rad Web Hosting

Thanks, Karen! We’re glad we’ve been helpful.

Rated 1 out of 5 stars

I paid for a service it's been 3 days…

I paid for a service it's been 3 days now and nothing has been provisioned, I wrote to customer service no response, just an automated acknowledgement, I tried the live chat no response too, and their Facebook account seems abandoned for long, no actual response to my worries. I feel defrauded. I think the company is no longer in business.

14 November 2020
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Reply from Rad Web Hosting

Hello, please check the ticket opened in your account regarding this issue. We have provided the updates.

Rated 1 out of 5 stars

Not satisfied

12 August 2020
Unprompted review
Rad Web Hosting logo

Reply from Rad Web Hosting

We’re sorry to hear that your experience fell short of your expectations. Our goal is to give every client a tremendous experience using our platforms.

Please contact our Customer Satisfaction Team with your account info as well as specifics regarding your experience (including any suggestions for how we could improve).

If there’s any resolution available it will be offered.

Sincerely,
Rad Web Hosting Support

Rated 5 out of 5 stars

Ron From RadWebHosting is a very…

Ron From RadWebHosting is a very friendly man, we had an issue regarding WHMCS reseller setup, and he came out to fix this, and we had a live chat communication around 1 hour, he was very curious to fix the issue. This kind of person is a very rare, very good man. God bless you.

2 August 2020
Unprompted review
Rad Web Hosting logo

Reply from Rad Web Hosting

Thanks for your feedback!

Rated 1 out of 5 stars

My sites have been offline again for…

My sites have been offline again for over a day. No response from customer service. Poor.

1 March 2020
Unprompted review
Rad Web Hosting logo

Reply from Rad Web Hosting

Hello, please check the ticket opened in your account regarding this issue. We have provided the updates.

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