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Radmore & Tucker Limited Reviews 

1,832
•
TrustScore 5 out of 5

4.8

Lawn Mower Store
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Review summary

Created with AI, based on recent reviews

Looking at 1,358 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and efficiency of the staff. Many people appreciate the competitive pricing and the wide selection of quality products available. Consumers find the ordering process easy and efficient, often noting fast dispatch and timely delivery of their purchases. However, some customers also noted occasional issues with delivery times, experiencing delays that sometimes extended to several weeks. These delays were often attributed to products being out of stock despite being listed as available online, leading to frustration for some consumers.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Product

Consumers find product quality to be excellent, with many expressing satisfaction with their purchases, such... See more

Service

People report positive experiences with service, consistently describing it as excellent, great, and amazing.... See more

Price

Users describe positive interactions with price, consistently highlighting competitive and fair pricing. Many... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process very easy and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited to buy a hedge trimmer. We received amazing service. We left empty handed because they wouldn't sell me a tool that did not fit my needs. Never was I hurried and there was no pressure to b... See more

Rated 5 out of 5 stars

Only went in to look at a Lawnmower. Just happened to be passing & found R & T to be very honest, open, friendly & knowledgeable. We were happy to place business & in fact made 3 further purchases as... See more

Rated 5 out of 5 stars

Not for the first time R&T customer service is at a very high standard. Attending the showroom to speak to Mark about a Stihl Kombi pole pruner. Expert and honest advice ( on all Stihl equipment ), w... See more

Rated 5 out of 5 stars

Only popped in on off chance to look at possible replacement of ageing lawnmower. Wanted to consider possible cordless battery option. Found Amy welcoming & informative. No high pressing sales, jus... See more

Company details

  1. Lawn Mower Store
  2. Garden Center
  3. Lawn Mower Repair Service

Written by the company

We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

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How this company uses Trustpilot

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4.8

All reviews

(1,832)

1,266 reviews in the last 12 months

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Rated 2 out of 5 stars

This is the first time I’ve had a problem.

This is the first time I’ve had a problem with Radmore&Tucker. They are usually very good. But somehow they got my address wrong! I paid for a next day delivery and to be fair they refunded the cost of it. DPD who are also usually good let everyone down with their systems. It took three days to receive the order. The product was fine.

29 June 2026
Rated 5 out of 5 stars

Excellent customer service

Radmore & Tucker were excellent.I ordered a product that was back ordered and asked them to call before they dispatched it to ensure someone could take delivery. Sure enough the note was added to the order and I received a phone call when they got the product in stock to arrange a suitable date. Excellent customer service.

29 June 2026
Rated 4 out of 5 stars

I ordered a Stihl chipper and it turned…

I ordered a Stihl chipper and it turned out that they had just stopped making them. Amy in accounts went to a lot of trouble to try and get me one, kept me informed of the situation and when it finally became clear one could not be sourced. Very promptly refunded our account. Very impressed with her attitude approach and conduct.

30 June 2026
Unprompted review

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