Banner for Radmore & Tucker Limited

Radmore & Tucker Limited Reviews 

1,831
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,358 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpfulness and efficiency of the staff. Many people appreciate the competitive pricing and the wide selection of quality products available. Consumers find the ordering process easy and efficient, often noting fast dispatch and timely delivery of their purchases. However, some customers also noted occasional issues with delivery times, experiencing delays that sometimes extended to several weeks. These delays were often attributed to products being out of stock despite being listed as available online, leading to frustration for some consumers.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Product

Consumers find product quality to be excellent, with many expressing satisfaction with their purchases, such... See more

Service

People report positive experiences with service, consistently describing it as excellent, great, and amazing.... See more

Price

Users describe positive interactions with price, consistently highlighting competitive and fair pricing. Many... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process very easy and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Visited to buy a hedge trimmer. We received amazing service. We left empty handed because they wouldn't sell me a tool that did not fit my needs. Never was I hurried and there was no pressure to b... See more

Rated 5 out of 5 stars

Only went in to look at a Lawnmower. Just happened to be passing & found R & T to be very honest, open, friendly & knowledgeable. We were happy to place business & in fact made 3 further purchases as... See more

Rated 5 out of 5 stars

Not for the first time R&T customer service is at a very high standard. Attending the showroom to speak to Mark about a Stihl Kombi pole pruner. Expert and honest advice ( on all Stihl equipment ), w... See more

Rated 5 out of 5 stars

Only popped in on off chance to look at possible replacement of ageing lawnmower. Wanted to consider possible cordless battery option. Found Amy welcoming & informative. No high pressing sales, jus... See more


Company details

  1. Lawn Mower Store
  2. Garden Center
  3. Lawn Mower Repair Service

Written by the company

We have over 60 years of experience supplying quality garden machinery and forestry equipment to the trade, professionals, consumers and retail sectors. As well as being probably the largest suppliers of petrol and battery chainsaws in the UK (including Stihl, Husqvarna and Echo Chainsaws, Domestic Petrol Chainsaws and Professional Petrol Chainsaws), we also carry huge stocks of petrol and battery pedestrian mowers, ride-on mowers, strimmers, brushcutters, blowers, vacuums, hedge trimmers, chippers, shredders, lawn care systems, two wheeled tractors, rotavators, cultivators and much more… large workshop on site to service all types of garden machinery and repair. Large show room in Exeter and extensive website.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 95% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,831)

1,265 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

As Usual - Excellent service

The product I wanted was available immediately. I chose to collect from store rather than take the free delivery.
I was a bit suprised that the Stihl Blower was provided loose rather than either in a box or assembled but everything was present and it's just what I wanted though it took a little while to work out how to assemble it.

9 July 2026
Rated 5 out of 5 stars

I can honestly say this is the best…

I can honestly say this is the best company I've dealt with, great prices, knowledge, communication and generally helpfulness. I was recommended to go with Radmore & Tucker by a friend, and my experience has gained them at least one more lifelong customer.

3 July 2026
Rated 5 out of 5 stars

Great service

Great service; delivery service exceptional within 24hrs of placing order. Would certainly recommend checking out their prices 👍

1 July 2026
Rated 5 out of 5 stars

Quick efficient free delivery

Quick efficient free delivery. Excellent support from service and repair department who were able to help me with advice on assembling my chainsaw over the phone.

30 June 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look