Radiancedoors Reviews 

196
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently share how wonderful their journey was from the very first contact to the final completion of the project, noting that communication is always clear and reassuring. People consistently describe the staff as friendly, respectful, and willing to go the extra mile to ensure every detail meets expectations. Consumer feedback shows that the installation work is carried out efficiently, promptly, and cleanly, with great care taken to protect household belongings and leave spaces spotless. Buyers are also genuinely thrilled with the superior craftsmanship and exceptional quality of the doors and windows installed in their homes.

What people talk about most

Service

People report high satisfaction with the service, praising the friendly, professional, and efficient... See more

Staff

Customers consistently note positive experiences with staff, highlighting friendly, polite, and professional... See more

Quality

Users describe positive interactions with quality, expressing immense satisfaction with the premium products... See more

Product

Consumers find product to be positive, highlighting the exceptional quality of the doors and windows.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had our new bi-fold patio doors installed by Radiance. From the initial query and quote through to the install Claire and Richard where excellent. We had an issue with our gaskets not being quite r... See more

Company replied

Rated 5 out of 5 stars

From start to finish the team at Radiance Doors were a pleasure to deal with. Claire was extremely helpful in guiding me through the choice of doors and gave a very competitive price for the work. The... See more

Company replied

Rated 5 out of 5 stars

This company isn't the cheapest and certainly not the most expensive but what they are makes buying from them the most sensible choice you could make. We dealt with Claire & Richard who co-own the com... See more

Company replied

Rated 5 out of 5 stars

Really glad I chose Radiance.They’re a family-run business, not just family-owned, and that shows in how they operate. Everything went exactly as it should have, from communication to installation... See more

Company replied


Company details

  1. Window Installation Service
  2. also in
  3. Door Shop
  4. Double Glazing Installer

Written by the company

Radiance Doors Limited supply and install Composite doors, PVC and Aluminium windows & doors and Bi-folding doors within the North West.


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

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4.9

All reviews

(196)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

It is with great pleasure that I write…

It is with great pleasure that I write this reference for Radiance Doors Limited, who recently supplied and installed one window, a back door, and a front door at our property.

From our very first contact, their professionalism, friendliness, and genuine customer care were truly outstanding. The entire team at Radiance Doors Limited made the process smooth and stress-free, offering helpful advice and ensuring we were fully informed at every stage.

The quality of both the products and the installation was exceptional. Every detail was handled with precision, and the workmanship was flawless. The team worked efficiently, maintained a clean and tidy workspace, and treated our home with great respect.

We are absolutely delighted with the result, and the transformation has exceeded our expectations. Without hesitation, I would highly recommend Radiance Doors Limited to anyone seeking premium-quality doors, windows, and first-class service delivered by genuinely lovely people.

9 August 2025
Unprompted review
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Reply from Radiancedoors

Adrianna, thank you for your kind words, they are really appreciated. Also for taking the time to write a such a lovely review. The whole team are delighted that you are happy with the results and agree that the transformation is amazing. Thanks again.

Rated 5 out of 5 stars

Thank you for the amazing service

Thank you for the amazing service, nothing was too much trouble for the team . Claire was so friendly and helpful and Richard gave me lots of advice when the stable door I wanted was slightly too high for my hobbit house . I’ve got a beautiful new door that was fitted perfectly without any mess or disruption , thank you so very much .

2 August 2025
Unprompted review
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Reply from Radiancedoors

Anne, many thanks for the lovely review and so glad you like the door. The Radiance team.

Rated 5 out of 5 stars

EXCELLENT!

I could not be happier with my whole experience with Radiance Doors. My installation was very bespoke being a very old house and other companies had not wanted to tackle the job. From the initial call, the survey and installation everyone was incredibly professional and honest about options and also really relatable and responsive. I got exactly what I wanted with the dedication and experience of Richard, Clare, Tom and Matt. They all took such care it was as if they were working on their own home. I would highly recommend them and will definatly use them in the future for any other doors or windows! I cannot thank them enough!

25 July 2025
Unprompted review
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Reply from Radiancedoors

Joanne, many thanks for the lovely review and kind words. It is appreciated by all of us. We do put a lot of time into jobs and when a customer gives us feedback like this it really gives us a buzz 😊 Thanks again and we have to say the doors do look stunning.

Rated 5 out of 5 stars

Excellentv servic

Excellent service, the staff were very helpful with advice about the installation of my front door and the workmen did an excellent job, I would throughly recommend Radiance Windows and Doors with great confidence. Thank you all 👌

17 July 2025
Unprompted review
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Reply from Radiancedoors

Many thanks for the kind words, they are really appreciated by the whole team.

Rated 5 out of 5 stars

Another job well done by Radiance doors.

Another job well done by Radiance Doors. Efficient, friendly, accommodating. Wouldn’t go anywhere else. About to hire them for a third job.

1 July 2025
Unprompted review
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Reply from Radiancedoors

Maureen, always a pleasure and thanks again for the lovely words. Richard & Claire.

Rated 5 out of 5 stars

I can highly recommend Radiance doors…

I can highly recommend Radiance doors and windows ,top class service from start to finish. I've now got fabulous windows and a front door I'm made up with them. Nothing was too much trouble for them especially matt and Tom that did the fitting. Brilliant company with genuinely lovely people and quality windows and doors.

4 July 2025
Unprompted review
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Reply from Radiancedoors

Catherine, thank you so much for taking the time out to write such a lovely review and really glad that you are happy with the work carried out & service you received. The Radiance team.

Rated 5 out of 5 stars

We highly recommend Radiance Windows…

We highly recommend Radiance Windows and Doors - we had our entire house refitted and the final outcome is both beautiful and perfect.

When Richard did the initial consultation we were pleasantly surprised about the depth of knowledge he demonstrated. Through gentle conversation he was able to design a solution that fitted our security goals and general aesthetic requirements.

Tom and Matt (the lads that did the installation) were absolutely fantastic. Friendly and respectful with great attention to detail and extremely tidy. They took their shoes off when walking on carpet and hoovered up after themselves.

Although not the cheapest, the high quality finish and quality of materials used to make the windows and doors are worth every penny.

8 May 2025
Unprompted review
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Reply from Radiancedoors

Lucie, thank you so much for the lovely words. We are all so glad that you were happy with the work and service. Thanks again, the Radiance team.

Rated 5 out of 5 stars

First class. Exceptional service.

A totally first class service from this lovely family firm. We had two new composite doors- front and back. Everything is well managed from initial consultation to the final fitting. The fitters were polite and very neat and tidy.

29 April 2025
Unprompted review
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Reply from Radiancedoors

Many thanks for your kind words, they are really appreciated by all the team.

Rated 5 out of 5 stars

New composite door

My existing door presented a few challenges because of the age, construction and style of the property. But Richard and Claire communicated very well throughout the processes to ensure all issues were addressed and resolved. I am delighted with my new composite door and the 2 fitters were industrious and tidy throughout.

9 April 2025
Unprompted review
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Reply from Radiancedoors

Gerard, many thanks for the kind words. As you know, the process was slightly more protracted than normal due to several possible issues. We always try to take a cautious approach and thanks for your patience through the process. Absolutely delighted that we managed to help and that you are happy with your new door, which also maintains the original look of your home. Thanks again, the Radiance Team.

Rated 5 out of 5 stars

Fantastic service from start to finish

Fantastic service from start to finish. Cannot recommend the team highly enough !

18 April 2025
Unprompted review
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Reply from Radiancedoors

Suzie, thanks for the kind words. Really glad that you are happy with the service and products. The Radiance Team.

Rated 5 out of 5 stars

Delighted to give 5 stars to amazing family business

What an amazing company. Claire and Richard make a great team and were so helpful throughout the whole process. They never pressurised us and I have to thank Claire for liaising with our builder when she realised I wasn't around so much due to my father's illness. She arranged the measuring, fitting and making sure all was to our satisfaction so we didnt have to worry about a thing. Very pleased with our new composite door and delighted to recommend this family company.

31 March 2025
Unprompted review
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Reply from Radiancedoors

Ann, thank you so much for your lovely review, it really does mean a lot to all the team.

Rated 5 out of 5 stars

Great family business

Great family business. They provided a very professional experience. Catered to all my requirements. I love my new windows and doors.

Massive thanks to Richard, Claire, Dan and Tom.

2 April 2025
Unprompted review
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Reply from Radiancedoors

Nicola, many thanks for the kind words. So glad you are happy with the service and windows & doors. The Radiance team.

Rated 5 out of 5 stars

New composite front door

Ordered a composite front door through Radiance. Really good communication, trustworthy (they told us we’d paid too much and asked to refund us - we would have been none the wiser), quality fitting. All lovely staff - highly recommend.

27 March 2025
Unprompted review
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Reply from Radiancedoors

Amy, many thanks for the kind words they are really appreciated by the team.

Rated 5 out of 5 stars

We are over the moon with our new front…

We are over the moon with our new front door. We were struggling to obtain the exact door we wanted but Radiance Doors & Windows came up trumps for us, we experienced some of the best customer service we have had in years from the start of the process right up till the actual fitting of our new door.
We would have no hesitation in recommending this company especially to friends and family.

7 March 2025
Unprompted review
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Reply from Radiancedoors

Kenneth, many thanks for your kind comments. It was a pleasure being able to help. The Radiance team.

Rated 5 out of 5 stars

Wonderful front door

We are thrilled with our new front door. The whole process from initial enquiry to fitting was great. Everyone was helpful and friendly and our door looks amazing. Will definitely use when it comes to getting our windows replaced.

18 February 2025
Unprompted review
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Reply from Radiancedoors

Alison, thanks for taking the time out to write such kind words. So glad you are happy with your new door. The Radiance team.

Rated 5 out of 5 stars

Fitting double-glazed units to tri-fold…

Fitting double-glazed units to tri-fold doors. Everyone involved was courteous and a pleasure to work with. The quote for the work was the best we got. The work was done quickly and the doors now work better than they have for years. Excellent experience overall. If only dealing with all tradespeople were like this.

6 February 2025
Unprompted review
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Reply from Radiancedoors

Jim, many thanks for taking the time to leave such a lovely review. It is really appreciated by all the Radiance team.

Rated 5 out of 5 stars

Great experience

Honestly, I couldn't be happier with my new backdoor! I was dreading the whole process, but Radiance made it so easy. Their price was spot-on, which was a huge relief. They got back to me super fast, and the door was installed before I knew it. Plus, they kept me in the loop the whole time, which I really appreciated. If you need a new door, these are your folks!

3 March 2025
Unprompted review
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Reply from Radiancedoors

Josh, many thanks for such a great review. So glad that you were happy with the service received. The Radiance team.

Rated 5 out of 5 stars

Fantastic company

I have used Radiance Doors on a number of occasions and will keep coming back. From start to finish they are amazing. All the staff are professional, knowledgeable, punctual and friendly. Nothing is too much trouble and they all go the extra mile. Claire keeps you informed at every step, Richard takes time to listen and advise on options available, Thomas and Danny do a superb job fitting and ensure that the finished job is perfect. I cannot recommend this company enough. Thank you so much for transforming the house. It looks amazing.

8 January 2025
Unprompted review
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Reply from Radiancedoors

Kathryn, Many thanks for your kind comments they are really appreciated by all the team.

Rated 5 out of 5 stars

Claire at Radiance doors was an…

Claire at Radiance doors was an absolute pleasure to work with. Clare talked to me at length on several ocasions about each aspect of the door design and took a huge amount of care in matching the door to my specific preferences. Claire was also thoughtful in organising practical arrangements for installation, and went out of her way to enquire about door frame width for wheelchair access. On top of the excellent service received during each step of the ordering process, the door itself was promptly sourced and expertly installed. It's also absolutely beautiful, I couldn't be happier with it. Would highly recommend Radiance Doors!

10 February 2025
Unprompted review
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Reply from Radiancedoors

Thank you so much for your very kind comments, they really mean a lot to us as a business and are appreciated by the whole team.

Rated 5 out of 5 stars

Would give 6/5 stars if I could

Would give 6/5 stars if I could!
Claire and the team were brilliant from start to finish with helping us purchase a new front door. Everything was so well communicated and we felt really looked after. We are so happy with our new door and 100% recommend this lovely small family business. No hassle, great quality for money, and a really smooth transaction from payment to fitting, thank you so much.

7 February 2025
Unprompted review
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Reply from Radiancedoors

Claire, thank you for the kind comments they are appreciated by all the team.

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