Quzo UK Reviews 

759
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that products arrive extremely quickly, function perfectly right out of the box, and are securely packaged. Many people also appreciate the remarkably competitive prices compared to other retailers and the helpful communication provided throughout the entire purchasing journey. However, some people mentioned that they encountered occasional issues such as unexpected order cancellations due to system stock errors, incorrect tracking details, or dispatch delays. Though a few buyers experienced these minor logistical setbacks, the vast majority of consumers remained highly satisfied with their overall bargains and smooth transactions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting items arrive promptly and in excellent... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and unbeatable deals... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and fast shipping times.... See more

Order

Reviewers highlight positive aspects of order processes, describing them as simple and smooth. Customers... See more

Service

Clients share positive opinions on service, highlighting quick delivery and great communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product unexpectedly arrived in 2 days! (Albeit via DPD courier which are the worst). Customer service is satisfactory. Desktop website is user friendly but could be more aesthetic and vivid. There... See more

Rated 5 out of 5 stars

I was searching for a new garden vac/blower on Idealo and this company came up as the cheapest deal available, actually over £30 cheaper than some household names. Communication and delivery were se... See more

Rated 5 out of 5 stars

Found the Gardina 30M retractable garden hose at a great price including free delivery. The purchase went well with Quzo keeping me informed up to the point that the delivery company took over. Recei... See more

Rated 5 out of 5 stars

I had a lovely experience with this company! It was a smooth purchasing journey (buying a Christmas present for my parents), it arrived extremely quickly and I then received an email from Richard hims... See more


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronics Store

Written by the company

Quzo UK are a trusted supplier of computer components, gaming, laptops and PCs. We have a huge selection of top world class brands from Apple, HP, AMD, Intel, MSI and much more. With over 6000 products you are sure to find the latest models at the cheapest prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

759 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(759)

81 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Hassle free

The whole experience from start to finish was so straight forward and easy. Quality product at a great price then the delivery all these things added up to a hassle free great transaction.

12 March 2026
Rated 5 out of 5 stars

Even though the expected delivery when…

Even though the expected delivery when ordered was 5-7 days, received my order very next day. It was a very pleasant surprise. Unbeatable prices, very less than retail prices for items I ordered and looked.

12 March 2026
Rated 1 out of 5 stars

Quzo's ineptitude

I ordered a Verbatim TB2 memory stick on 20 February via Amazon and paid in full immediately. I was informed that the item had been dispatched to the courier on the same date. The expected delivery date was 23 February. A tracking number was supplied.
I had received nothing by 25 February so contacted Quzo. The tracking number was totally incorrect, so the item was untraceable. In an email sent allegedly by the founder of Quzo, on the same date I was told he would be investigating the matter with the couriers.
On 27 February the same inidualsaid the couriers could not locate the item in their main warehouse, and so the order was cancelled.
Later that date I received a message from Amazon stating that my address was undeliverable. This is a TOTAL LIE as Amazon have delivered numerous items that I have purchased via them.
IF I COULD GIVE QUZO A NEGATIVE REVIEW I WOULD DO SO.

The response below does not make sense at all.
Had the vendor sent the item to the couriers, and the couriers had lost the item, which is allegedly what occurred, the vendor has a legitimate claim against the couriers.
On this basis the vendor should have claimed against the couriers and sent me, having clarified the situation with myself, a replacement item.
Frankly this smells like a 3 day old fish and is nothing but smoke and mirrors.

27 February 2026
Unprompted review
Quzo UK logo

Reply from Quzo UK

Hi Mark,

We’re genuinely sorry that your experience didn’t go as expected, and we understand how frustrating it is when a courier fails to deliver an item.

To clarify the situation:

- Your order was dispatched on the same day it was placed, and we provided the tracking number issued to us by the courier.
- When you advised us that the parcel had not arrived, we investigated immediately with the courier.
- The courier later confirmed that the parcel could not be located in their main warehouse, which is why the order was cancelled and refunded without delay.
- The “undeliverable address” message was generated by the courier through Amazon’s automated system — not by us. This sometimes occurs when parcels are lost or mis-scanned, even if the address itself is perfectly valid.

We’re proud to hold over 2,400 five‑star reviews with our trusted partner Feefo (https://www.feefo.com/en-GB/reviews/quzo), more than 4,000 reviews on our Amazon marketplace (https://www.amazon.co.uk/sp?ie=UTF8&seller=A3A95BIT1MZSS4), and over 26,000 reviews on our eBay store (https://www.ebay.co.uk/fdbk/feedback_profile/quzo_uk).
Once again, please accept my apologies for the inconvenience caused.

Richard

Rated 5 out of 5 stars

Shop with confidence

An AI steered me towards Quzo, and I'm glad it did. Nice price, good packaging, very swift dispatch, and the latest revision of the motherboard I bought, which I was glad to see. Happy to recommend - you can shop with confidence.

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Watch Batteries

Easy to deal with, delivery only took a few days and there was no delivery charge, plus the added touch of a little chocolate with each order, I would recommend Quzo UK based on my personal experience.

18 February 2026
Rated 1 out of 5 stars

Wrong monitor sent

I saw all the majority good reviews on trust pilot and was convinced I found a gem but... I ordered an Acer Predator XB323QKV4 (31.5" 4K 320Hz) and was sent a completely different 27" Acer Nitro monitor. I'm currently waiting to hear back from their team but I'm leaving this 1 star review here for now as I'm very disappointed. It could just be a slight mistake from their end. If so I'll edit the review depending on the outcome.

16 February 2026
Unprompted review
Quzo UK logo

Reply from Quzo UK

Hi Kiyan,

Thank you for your review, and I’m very sorry for the mix‑up with your order.

There was an error in the website listing for this product, which resulted in the incorrect monitor being sent to you. As soon as you notified us, we arranged a free, fully‑tracked collection and issued a full refund straight away. The listing has now been corrected to prevent this happening again.

We completely understand how disappointing it is to receive the wrong item, especially when you were expecting a specific model, and we appreciate you bringing it to our attention so we could resolve it promptly.

For reassurance, we pride ourselves on our service and reliability, which is reflected in:

2,000+ five‑star reviews on Feefo: https://www.feefo.com/en-GB/reviews/quzo
3,800+ customer reviews on our Amazon marketplace: https://www.amazon.co.uk/sp?ie=UTF8&seller=A3A95BIT1MZSS4
18,000+ reviews on our eBay store: https://www.ebay.co.uk/fdbk/feedback_profile/quzo_uk

We hope this helps demonstrate that what happened here was an isolated error rather than our usual standard of service.

If there’s anything more we can do to help, please feel free to contact us directly.

Kind regards,
Richard
Founder – Quzo UK

Rated 5 out of 5 stars

Absolutely dreadful encounter

Absolutely dreadful encounter. I initially placed a monitor in my cart, priced at about £170 with a Valentine's Day discount. Just two hours later, the cost unexpectedly increased to £221, suddenly reflecting a supposed RRP of over £290 prior to “discounts.” Inconceivable. The same monitor is available from the manufacturer for approximately £220, exposing this price surge as deceptive. Such manipulative pricing seems almost unlawful and utterly unethical. To aggravate the situation, no customer service contact is available to address this issue. It's an appalling display of opacity and lack of customer assistance.

12 February 2026
Unprompted review
Rated 5 out of 5 stars

First class Family company.

I was looking to purchase an Astronomical telescope, having decided the make and model, i checked multiple outlets and was particularly impressed with this company, especially customer feedback. The advertised price was very competitive. It duly arrived within days and although i have not been able to get outside to get the full experience yet, i feel very happy with the unit. Quzo have been excellent, particularly Richard the owner, in keeping me informed, and offering extra help and support should i need it

2 February 2026
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience. I added a monitor to my basket at around £170 with a Valentine’s Day discount applied. Two hours later, without any warning, the price jumped to £221, suddenly showing an RRP of £290+ before “discounts”. Unreal.
The same monitor costs £220(ish) directly from the manufacturer, so this artificial price hike is clearly misleading. These kinds of price adjustments feel borderline illegal and completely unethical.
To make matters worse, there is no way to contact anyone at all to raise the issue. Shocking lack of transparency and customer support.

3 February 2026
Unprompted review
Rated 4 out of 5 stars

Calls are answered by real people…

Calls are answered by real people without having to navigate lengthy option lists; also emails receive replies from individual staff with appropriate responses to queries.
I would rather purchase tech from a relatively small reseller whose prices are as competitive as the big corporate resellers (or better), both on principle and due to the ease of contact and personal response.

27 January 2026
Rated 5 out of 5 stars

Great price

Great price, prompt service and no issues. The monitor itself has developed a fault, but this is being dealt with by Dell; no complaints for Quzo service and happy to recommend

6 November 2025
Rated 5 out of 5 stars

Needed a monitor for the new pc I…

Needed a monitor for the new pc I ordered and saw this company had stock of one of the recommended LG models. Simple ordering process, good comms regarding payment dispatch and delivery. I would definitely recommend Quzo.

6 January 2026

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