Quzo UK Reviews 

759
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that products arrive extremely quickly, function perfectly right out of the box, and are securely packaged. Many people also appreciate the remarkably competitive prices compared to other retailers and the helpful communication provided throughout the entire purchasing journey. However, some people mentioned that they encountered occasional issues such as unexpected order cancellations due to system stock errors, incorrect tracking details, or dispatch delays. Though a few buyers experienced these minor logistical setbacks, the vast majority of consumers remained highly satisfied with their overall bargains and smooth transactions.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting items arrive promptly and in excellent... See more

Price

Customers had positive experiences with price, frequently highlighting competitive rates and unbeatable deals... See more

Delivery service

People report positive experiences with delivery service, highlighting prompt and fast shipping times.... See more

Order

Reviewers highlight positive aspects of order processes, describing them as simple and smooth. Customers... See more

Service

Clients share positive opinions on service, highlighting quick delivery and great communication. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Product unexpectedly arrived in 2 days! (Albeit via DPD courier which are the worst). Customer service is satisfactory. Desktop website is user friendly but could be more aesthetic and vivid. There... See more

Rated 5 out of 5 stars

I was searching for a new garden vac/blower on Idealo and this company came up as the cheapest deal available, actually over £30 cheaper than some household names. Communication and delivery were se... See more

Rated 5 out of 5 stars

Found the Gardina 30M retractable garden hose at a great price including free delivery. The purchase went well with Quzo keeping me informed up to the point that the delivery company took over. Recei... See more

Rated 5 out of 5 stars

I had a lovely experience with this company! It was a smooth purchasing journey (buying a Christmas present for my parents), it arrived extremely quickly and I then received an email from Richard hims... See more


Company details

  1. Computer Store
  2. Computer Accessories Store
  3. Computer and Accessories Store
  4. Electronics Store

Written by the company

Quzo UK are a trusted supplier of computer components, gaming, laptops and PCs. We have a huge selection of top world class brands from Apple, HP, AMD, Intel, MSI and much more. With over 6000 products you are sure to find the latest models at the cheapest prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

759 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 87% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(759)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant

Brilliant!

Item arrived on time, works perfectly! Pricing was extremely reasonable and I received great communication throughout. Richard was extremely helpful and polite with my queries.

Was a bit uncertain as I hadn't heard of the site but will be using again :)

4 June 2026
Unprompted review
Rated 1 out of 5 stars

Bought headphones on Thursday a c paid…

Bought headphones on Thursday a c paid ten pounds for next day delivery as a gift, now Sunday still not dispatched. Sent seller 2 emails no response so have lodged PayPal dispute, would never use this company again.

17 May 2026
Unprompted review
Quzo UK logo

Reply from Quzo UK

Hi Neal,

Thank you for taking the time to leave your feedback.

I am very sorry to hear about your experience and completely understand your frustration. If you paid for next-day delivery on a gift, it is reasonable to expect both prompt dispatch and clear communication regarding your order's status.

I would also like to apologise that your emails were not responded to in a timely manner. We strive to provide excellent customer service, and I appreciate how disappointing it must have been to chase for an update without receiving a reply.

While delivery delays can occasionally occur due to stock or courier-related issues, we recognise that this does not lessen the inconvenience caused, particularly when an order is time-sensitive. Your feedback has been noted and will be reviewed internally as we continually work to improve both our communication and fulfilment processes.

Although we're disappointed that this experience has left you with a negative impression of our company, we'd like to reassure readers that it is not representative of the service most customers receive. We are proud to have over 2,400 five-star reviews on Feefo, more than 4,000 reviews on Amazon, and over 26,000 reviews on our eBay store, reflecting the positive experiences of many customers who shop with us.

Once again, please accept my sincere apologies for the inconvenience and disappointment caused.

Kind regards,
Richard

Rated 5 out of 5 stars

Offered product at a competitive price…

Offered product at a competitive price which was good as the previous retailer I had tried to buy from kept delaying then eventually cancelled my order without warning. Ordering process was simple and goods delivered by specialist courier, dispatched same day (after hours) and as a result arrived next day which was one day earlier than expected.

21 April 2026
Rated 5 out of 5 stars

Good company to deal with and very competitive prices

The main reason I purchased a robot lawnmower was the price. It was a great deal lower than any other company and although there was a charge for delivery to Northern Ireland, the price was still much lower.
The delivery was in good time and the product was exactly as expected.

31 March 2026
Rated 5 out of 5 stars

Highly recommended!

Straightforward purchase experience, keen price, a superb product, what can go wrong?

Then the DHL delivery driver drops your precious monitor and leaves it unattended, in a tattered box, on the wrong day. Once you open the box you find your new large screen monitor with a cracked corner and screen damage. Can it get any worse than this?

Fortunately not. You contact Quzo and you are relieved to discover that Richard is a breath of fresh air in an industry increasingly dominated by poor (or worse, none) customer support as he responded almost immediately and took his time to reassure me, assist me, organise a collection and a new delivery etc. The whole process was transparent and I was kept updated throughout.

This is not my first purchase from Quzo but it was the first time I actually contacted their customer support. I am pleased to report that Richard went out of his way to sort out this unfortunate situation timely and to my complete satisfaction.

Highly recommended

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Absolutely brilliant service, item came on cue, attentive from start to finish . Will definitely use this company again ..

31 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Experience

I bought a Flymo Robotic Mower from Quzo which was cheaper than any other provider. The Customer experience was excellent with clear information on the progress of the order, right up to delivery. I will definitely use Quzo again

16 March 2026

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