Received renewal notice. Had a query relating to a previous claim which was answered clearly and promptly allowing me to proceed with the renewal. Great service
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See what reviewers are saying
Website quick and easy to use for a competitive quote that was surprisingly lower than last year’s premium.
The annual premium for our small road association public liability actually went down in price. A one off query about liability for trees on fronting properties was responded almost immediately. The o... See more
Been with QM a number of years now and any queries have always been politely and promptly attended to by Paul. Premium is good vfm, but would like to see more items covered when lodge is unoccupied.... See more
Company details
Information provided by various external sources
Quote Monkey, specialist insurance for self storage, car parks, private roads, woodland and many more. Competitive quotes with buy online facility.
Contact info
North Road, RM15 6PT, South Ockendon, United Kingdom
- admin@quotemonkey.co.uk
- quotemonkey.co.uk
Asks customers to review
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Hasn’t replied to negative reviews
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Quote form easy to use
Quote form easy to use, as easy to find my storage facility (unlike another website I tried)
Container insurance
Container insurance? Hadn't thought about it, but shopped around, and this seemed best value for money. Certainly better value than cover offered by storage companies...
their claims number is disconnected
their claims number is disconnected, the number on the FCA website goes to voicemail, seems like they have either gone bust or trying to dodge claims.
The site was very easy to navigate
The site was very easy to navigate, all documents available to inspect before completion , the price was excellent for the cover offered, hope that we can do the same business next year, thanks .
Easy to use website
Easy to use website. Only query is that I was “spat out” once, as I was about to pay and was told security token did not match. What is a security token? Anyway, it worked on the second attempt.
Smooth Purchase and Responsive to Questions
As with any insurance purchase you hope that you never need to use the product you are paying for.
That being said the purchase was smooth and I did have a couple of questions which were responded to quickly. Initially the storage facility i wanted to use was not on their list but this was added quickly following my request.
In terms of initial customer service and the purchase process I would rate 5*
Exellent service.
quotemonkey v the rest
I thought the admin charge was a little steep especially for return customers, but when I a price comparison all the entire policy other companies were more expensive so opted for quote monkey.
Would have preferred to communicate…
Would have preferred to communicate with a human being rather than via emails only
The website is difficult to navigate…
The website is difficult to navigate and uses colours that are difficult to differentiate.
Service excellent reminders excellent…
Service excellent reminders excellent price a little high !!!!
Quick and easy to get quote/take out insurance.
Process of getting quote & price for liability insurance on some woodland was very slick.
Real proof of insurance quality is always how well a claim goes but hopefully that will never be put to the test..
Website really easy to negotiate…
Website really easy to negotiate around. Insurance is good value for money.
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