The information was very clear as to what I was covered for. Options were easy to change any details if required. Only issue was the increase in premium. However, when comparing this insurance with ot... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Easy to get basic information and any adjustments show on the price. Difficult to wade through all the documentation to get to the details. Section on Contents/ valuable item/ away from home was diff... See more
Company replied
The site is easy to navigate. There are so many options available. For example, you can change the voluntary excess amounts, and switch it back if it's too expensive. You can change the possessions va... See more
Company replied
Absolutely delighted with my first year. I love how you earn rewards points that can be redeemed on gift cards. Monitoring is mostly accurate. Renewal price was great for someone who was a “Green” dri... See more
Company replied
4.1
Great
52K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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It easy and clear steps were followed…
It easy and clear steps were followed which produced the desired outcome.
2 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
I have used this company for a few…
I have used this company for a few years now and I am very pleased with the service I get from them, I have our building and contents insurance with them and also our car I am confident that they get me the best renewal every year for both policies. I would recommend them to anyone.
2 May 2026
Reply from Quotemehappy.com
Thank you so much for taking the time to share your positive experience Alan. 🥳
It’s great to hear that you’ve been pleased with the service you’ve received over the years and that we’ve been able to support you with both your home and car insurance.
We’re especially pleased to know you feel confident in the renewal options we provide and truly appreciate your recommendation.
Thank you for choosing us — we look forward to continuing to support you in the future. 💚
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Fast and easy to navigate web site.
Fast and easy to navigate web site.
Cheaper than last year fir the sane cover.
2 May 2026
Another 5 star 🤘 this is my second…
Another 5 star 🤘 this is my second review both 5 star & what can I say quoteme happy you made me very happy again☺️...long story short,just done my second renewal with you lot.. month after car started slipping clutch & it's an old banger so got another Old banger now 😂 and insurance come way down and was so easy changeable online no need for online chat,so if you not joined happy company your missing out BIG Time & anyone with Admiral stay away doggy!This company got you covered 💯
2 May 2026
Unprompted review
Reply from Quotemehappy.com
Hi Aj,
This has made our day 🤘Thanks so much for coming back with another 5‑star review – we really appreciate you being with us. We’re glad the change was easy to do online and that everything worked smoothly when you swapped cars. That’s exactly how it should feel.
Thanks for the love and for sticking with us. We’re always here to help keep things simple and hassle‑free 😊
Customer Service 👉 help.quotemehappy.com/contact-form Claims support 👉 quotemehappy.com/claim-support FAQs 👉 help.quotemehappy.com/ ~ QuoteMeHappy Social Team
On line Could be more friendly & Easier…
On line Could be more friendly & Easier to follow.
1 May 2026
Reply from Quotemehappy.com
Hi Mr Hunt,
Thank you for your feedback and taking the time to leave a review.
It's disappointing to see that you didn't find the online journey easy to follow and that it was unfriendly. If there was anything in particular please do let us know via the means below as it's important for us to understand so we can improve on this going forward.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
WARNING ****
WARNING ****
I received my AUTOMATIC renewal and it had increased by nearly 40% with 9 years no claims!
I felt I was cornered into renewing my house insurance with this company
Any queries are dealt with by AI initially
After numerous AI conversations with no resolve I was eventually transferred to a human who informed me they would only offer a maximum of 5 years no claims even though I had 9 !! They also informed me my proof of 9 years no claims had mysteriously vanished!! I have also had to pay EXTRA to protect the no claims that I had already established !
I then received a reply to this review which essentially thanks me for giving a review on how they can improve !!!?IWhich just indented me even further .. No mention of the reasons WHY I am being charged 40% EXTRA!? THEY DO NOT NEGOTIATE either as it’s AI!
29 April 2026
Reply from Quotemehappy.com
Thank you for taking the time to share your experience. We appreciate you explaining how the renewal process and support journey came across from your point of view, particularly where this felt frustrating or unexpected.
We recognise that situations like this can leave customers feeling dissatisfied, and we value you being open about your experience. Your feedback helps provide insight into how our services are experienced in real terms, and we’re grateful you took the time to share it.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
So easy to do
30 April 2026
Reply from Quotemehappy.com
Hi Stephen, we love to hear you'll be with us for another year!
You're a big part of what makes us click, if ever you need us, we'll be a message away 💚
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
It would be nice to talk to a person…
It would be nice to talk to a person not a robot i had problems with payment please go back to phone calls not text and i would like paper copy s prosser
29 April 2026
Reply from Quotemehappy.com
Hi Stephen, thank you for your feedback. We’re sorry to hear about the frustration you’ve experienced with payments and communication.
Quote Me Happy is designed as an online‑only product, which means we don’t offer phone contact. We understand this won’t suit everyone, and we appreciate you sharing your preferences with us.
To get help with your payment, you’ll need to contact the team directly, using the online support links provided below. They’ll be able to review your account and assist you directly through those channels.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
Easy to sign up and set policy to suit…
Easy to sign up and set policy to suit your requirements. Comes with unlimited re-building costs. Competitive price and actually went down from the following year.
30 April 2026
When I changed my car during the year
When I changed my car during the year, it was simple to change my insurance with no charge.
My renewal quote this year is slightly more than last year but compared to other quotes still acceptable and therefore renewed.
30 April 2026
Reply from Quotemehappy.com
Hi Ronnie, thanks for the lovely feedback ☺️ We're so pleased our team could be there when you needed us, we're proud to have you on board 💚
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
No rating except after a claim
Insurers can ONLY be rated on their response to CLAIMS (not premium payments).
Any insurer who asks me for a rating at this stage automatically gets 1*
30 April 2026
Reply from Quotemehappy.com
Hi JS,
Thank you for sharing your perspective. We understand your view that an insurer is ultimately judged on how it handles claims, as that’s the moment when cover truly matters most.
Requests for feedback at earlier stages are intended to help us understand the wider customer experience, but we appreciate that claims performance is a key factor in trust and satisfaction. Your comments are noted, and we thank you for taking the time to leave your feedback.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Thanks
Quotemehappy Social Team
can’t speak to anyone on the phone
can’t speak to anyone on the phone, wish there was an option for 0 stars,
if there’s one thing a company should have is its to be able to talk to someone to amend things over the phone
CRAP
30 April 2026
Unprompted review
Reply from Quotemehappy.com
Hi Andrew,
Thank you for your feedback.
We’re an online‑only insurer, so policies are designed to be managed digitally rather than over the phone. To support this, we offer live chat, where you can speak to one of our advisers and make amendments or get help in real time or contact via email.
We know this way of working won’t suit everyone, especially if you prefer phone support, and we understand why that’s been disappointing for you. Thanks for being honest about your experience – feedback like this helps us keep improving how we support our customers.
Customer Service 👉 help.quotemehappy.com/contact-form Claims support 👉 quotemehappy.com/claim-support FAQs 👉 help.quotemehappy.com/ ~ QuoteMeHappy Social Team
This is the second year the increase…
This is the second year the increase has exceeded 10%. If it goes up much more than inflation next year it's goodbye. I can knock off a 1/3rd by switching.
Secondly there was no human being to chat to and air my issues, just a stuipid FAQ chatbot, with ridiculous answersas to why prices have gone up. If they have gone up say 15% then I would like a breakdown, FOR EXAMPLE. We are sorry to have had to increase your premium by X%, 5% is due to exceptional staffing costs ue to rise in NI and minimum wage , claims costs are up by 7% due to more frequent claims and the cost of specific materials and more than average bad weather claims. I think such would help a lot.
29 April 2026
Reply from Quotemehappy.com
Hi Robert,
Thanks for sharing this review and for being with us. Premiums are shaped by wider market factors like claims costs, vehicle repairs and parts, but we know that doesn’t make the decision any easier at renewal time.
On support, we do want to be clear – our digital assistant is designed to give accurate, consistent answers and quickly explain why prices have changed. For many customers, it works well and helps them get what they need without waiting. However, we recognize it won’t suit everyone or every situation, particularly when you want to air concerns or talk things through in more detail.
We appreciate you sharing both points. Feedback like this helps us strike the right balance between quick digital help and the reassurance of human support, and it’s something we’ll keep working on.
Customer Service 👉 help.quotemehappy.com/contact-form Claims support 👉 quotemehappy.com/claim-support FAQs 👉 help.quotemehappy.com/ ~ QuoteMeHappy Social Team
Literally can’t fart without being penalised
Literally can’t fart without being penalised. They constantly send emails about cancelling your policy for no reason whatsoever. They don’t even have correct speed limits on their maps, so constantly penalised for that too when not even speeding. Their customer service is shocking. You can’t drive 45 minutes without having to have a 2 hour break otherwise your ‘usage’ is horrendous, which adds to the 6 trips per day max you're allowed. Can’t drive between certain times although not stated before purchase. After getting a red rating from one drive, it’s unable to be fixed as they don’t record the drives after that one, which could result in policy cancellation. Because of all these unfair ratings I was unable to use my car and was forced to only drive to and from college once every other week. This lead to me receiving multiple risk of cancellation emails as they thought I had my black box turned off. My policy quote was almost £6000 per year for this and was letting my car rot in the drive and being hassled by constant risk of cancellation emails by quote me happy.
11 September 2025
Unprompted review
Reply from Quotemehappy.com
Hi Steve, thanks for taking the time to feed this back to us, we appreciate this has been far from an easy experience for you.
We take all feedback seriously, and will absolutely be here to help where we can 🤝
So we can look into your case in detail, please get in touch using the details below.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
The worst insurance possible i pay…
The worst insurance possible i pay £2500 for insurance to drive the car, when you pay for it they then tell you, that you can only drive 6 trips per day and not drive for longer than 1 hr. Also the balck box is so wrong and gets you done for silly things , when I am a gold driver on drive score and other places. Also if you need help expect to wait up to 3 days for help as their email service is shocking.
Went on a trip away which got ruined by this insurance as we got penalised for over driving which Is classed as "usage" the insurance must expect you to just pull up on a hard shoulder or block everybody around you just so the black box telematics can reset themselves. 1* from me really don't recommend unless your car sits on a driveway rotting!!
25 April 2026
Unprompted review
Reply from Quotemehappy.com
Hi Harley, thanks for reaching out and providing your feedback 🤝
It's very important to us to hear from our customers on how we can improve things moving forward.
If there's anything we can do to help, please get in touch using the details below.
Customer Service 👉 help.quotemehappy.com/contact-form
Claims support 👉 quotemehappy.com/claim-support
FAQs 👉 help.quotemehappy.com/
Quotemehappy Social Team
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