A little gem of a store! I found this place online & ordered some Christmas gifts & was absolutely delighted. Everything came beautifully packaged & scrolling through the website, I could have order... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Its been a while since i've had a trully delightful in person shopping experience and Q&C delivered!! I love love this shop, the ambience, the selection of goods, the friendly staff - it was just the... See more
I love the beautifully curated selection of items here! It is a go to shop for gifting something special, which is exactly why I made my recent purchases. I highly recommend Quince and cook to anyone... See more
This wonderful shop was a great discovery. I was in search for a particular planter which was sold out from my usual online retailer. A quick Google search later I found my item. Delivery was prompt.... See more
Company details
Written by the company
Quince & Cook was born of our two passions; Interiors and cooking. We have combined Quince Living, our home wares store with our Range Cooker Showroom to create a bricks and mortar store in Perth dedicated to premium cooking and unique interiors. At Q&C you will find range cookers from Aga, Bertazzoni, Esse, Everhot, Lacanche and Rayburn as well as handpicked interiors from UK Craft, Scandinavian design and Independent Makers. Each item is lovingly handpicked for our store with fresh new designs each season that you can find in store and online. Quince & Cook is also home to Wash House Store, Perth's first zero waste refill store dedicated to natural, vegan, plastic free cleaning materials plus body, skin and hair care. Shop small and help us support independent makers and creators across the world.
Contact info
64-68 Princes Street, PH2 8LJ, Perth, United Kingdom
- 01738231600
- hello@quinceandcook.co.uk
- quinceandcook.co.uk
4.7
Excellent
549 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Suspect is corrupt
Has sign saying each spend chooses world however
. had taylor swift jigsaw on window display post 2022, her private plane use has caused extreme environmental damage
. flashing lights put on window display, the flashing lights are hazzordus on the eyes
. allowing bears big adventure to be displayed in store, which is in support of corrupt bias ymca
I advise avoiding its most likely run by fakes.
11 August 2026
Unprompted review
Thank you
I bought an assortment of items which all arrived on time and in perfect condition.
6 July 2026
Great customer service
Great customer service - enquiries answered quickly.
Products received and well packaged
6 July 2026
Quick response to my queries.
Quick response to my queries.
They promptly cancelled the order I had mistakenly placed twice
6 July 2026
Excellent products
Excellent products! Well packaged and delivered in good time. Good experience and I shall definitely be shopping again soon.
28 May 2026
Easy Peasy Email Gift Card
Order an email gift card for sister’s birthday as Quince & Cook is one her favourite shops. Easy process and arrived promptly. I would use again.
2 June 2026
Nice gifts and good customer service
Nice gifts, good customer service and tracked delivery.
1 June 2026
Fabulous .
Fabulous .. such a good family run shop … really lovely lovely lovely things to buy! No where else needed for gifts and crisps!
5 May 2026
Nice selection of homeware
Nice selection of homeware and found what I wanted on sale. Prompt shipping too so I’ll be coming back.
7 February 2026
Quickly provided support
I called with a request to curate and send out a care package within the hour and the team were fabulous at supporting this!
5 February 2026
Great service and fantastic product and…
Great service and fantastic product and much cheaper than other websites
4 February 2026
Not arrived, solution provided
I ordered an item and paid for 48hour delivery. It didn’t arrive but after emailing they have provided a prompt solution. Much appreciated.
2 February 2026
Reply from Quince & Cook
Hi Ruby,
I’m really sorry to see the one-star review.
As we are discussing over email, your order was dispatched promptly and is currently with Royal Mail.
From the tracking, it appears to be sitting in Edinburgh, which suggests it may have been routed to the wrong sorting office. Unfortunately, once parcels leave us, delays like this are entirely down to Royal Mail and are outside our control.
I completely understand how frustrating this is, but we do feel a 1-star review reflects Royal Mail’s service rather than ours.
We’ve done everything we can at our end and, like you, we’re now waiting for them to move it along. If we could magic it to the recipients doorstep we would.
As a small, family-run Perth business, negative reviews have a significant impact on us, so this is understandably upsetting for us.
We genuinely care about our customers and always aim to provide the best possible service, even when circumstances beyond our control make things difficult.
Always good service and a lot of lovely…
Always good service and a lot of lovely items for sale
9 January 2026
You sent me the wrong colour nail…
You sent me the wrong colour nail polish.
Update: they are going to refund me for the polish and they were quick to get back to me. But still a bit disappointing. I do order from this company reasonably often and normally there are no issues.
9 January 2026
Reply from Quince & Cook
Ah no! We're super sad to see a 2-star review. You let us know that we sent the wrong nail polish this afternoon and we replied straight away to apologise for our mistake, the colours were so similar we had just picked the wrong one. We let you know that we would refund you, and that you could keep the incorrect polish free of charge, you then thanked us.
Please consider amending your review as the incorrect polish was down to human error and we rectified the issue quickly. Negative reviews have a huge impact on small family businesses.
On time delivered by the Royal Mail
On time delivered by the Royal Mail, no package problems very polite world male worker
9 January 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.