Quicklens Australia Reviews 

320
•
TrustScore 4 out of 5

4.0

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Rated 2 out of 5 stars

Order 3 sets of contacts which arrived in 2 boxes. One set were prescription for astigmatism so apparently required at least 4 weeks manufacturing time. Eventually took five. Not sure why the others... See more

Rated 1 out of 5 stars

I’ve been waiting for almost two months since I placed my order, but I still haven’t received it. As a lens user, I always order a month in advance, yet there was no indication of it being out of stoc... See more

Rated 5 out of 5 stars

Lenses are very comfortable with a great price, their qieto lenses actually really comfortable for me.

Rated 5 out of 5 stars

Exceptional quality products and service. I’ve shopped with Quicklens for over 10 years (since Jan 2013) and they’ve only gotten better with speed of delivery, extremely competitive pricing and develo... See more

Company replied

Company details

  1. Contact Lenses Supplier
  2. Health and Beauty Shop

Written by the company

QUICKLENS Australia offers contact lenses with cheap prices online. Surprisingly low prices on Acuvue Oasys, Focus Daillies, Air Optix, Biofinity, and many other contact lenses. Free shipping on all orders over $99. Some lucky customers may receive a pair of our new exclusive product Qieto1day with your order as a free sample to try.


Contact info

4.0

Great

TrustScore 4 out of 5

320 reviews

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4.0

All reviews

(320)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

still haven't received my items

still haven't received my items

25 August 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service.
We checked your order and the tracking information shows that it has been delivered on 29 Aug 2024.
Please kindly double-check.
Unfortunately, we can not accept a claim for not receiving the order any later than 60 days after we shipped as we mentioned in our Dispatch Information email, Thank you for your understanding and we hope you will find your order.

Rated 5 out of 5 stars

fast delivery and products were …

fast delivery and products were good. will keeeeep ordering

7 August 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars

Competitive priced lenses delivered…

Competitive priced lenses delivered quick and conveniently to my door.

8 August 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 3 out of 5 stars

They appear to be quite flimsy and…

They appear to be quite flimsy and split easily

30 July 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our product. We've emailed you to assist further, please kindly check and reply to the email at your earliest convenience. Once again we sincerely apologise for the inconvenience caused.

Rated 5 out of 5 stars

Great offers

Great offers, best brands, fast and easy delivery. Best prices on the market and easy website to navigate.

28 July 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars

Great Price. Great Quality

Great price for exact same product I used to purchase from my optometrist.

28 July 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 3 out of 5 stars

Communication excellent..Product…

Communication excellent..Product availability not to good..

23 July 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our service. Our distribution centre is currently checking the new ETA with the supplier. As soon as we receive any further information from them, we will let you know again by email.
Once again, thank you so much for your valuable feedback.

Rated 5 out of 5 stars

It is always easy to place an order and…

It is always easy to place an order and receive the delivery safely.

23 July 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars

Hassle-free

Excellent payment options. Easy to browse. Plenty of Discount items plus FREE delivery!

22 July 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 2 out of 5 stars

I have been waiting for over 6weeks and…

I have been waiting for over 6weeks and still havent got my contacts and not even given an update of when i will receive them.

18 July 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review. We have checked our system and confirmed your order was cancelled as the deadline for money transfer (14 days) upon your choice in the bank transfer has passed. We also notified you regarding the payment by email 3 times.
We hope this information will help and please feel free to email us at info@quicklens.com.au for further information.

Rated 5 out of 5 stars

Priced Right!

Great prices, fast shipping!

17 July 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars

Well priced products

Well priced products. Delivered in good time.

15 July 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 5 out of 5 stars

High quality products & efficient postage

Quicklens is a reliable business and my go-to online store for contact lenses. Products are high quality and postage from Singapore is fast. Answers to questions are always helpful. Highly recommended for contact lens wearers.

14 July 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

Rated 3 out of 5 stars

Promos don’t last that long the expiry…

Promos don’t last that long the expiry period

10 July 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review. We are very sorry that you were not satisfied with our promotions. We confirmed you used a 20% off promotion code. If you need further assistance, please feel free to email us at info@quicklens.com.au.
Please also keep your eyes on our Facebook page, our website, or our newsletters for future promotions. 

Rated 5 out of 5 stars

Superfast postage

Superfast postage ! Quick and easy purchase. Will buy from again.

10 July 2024
Quicklens Australia logo

Reply from Quicklens Australia

Thank you for your review and your ongoing custom with us. We are glad to hear that you are satisfied with our service!

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