Quicargo Reviews 

1,037
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

The website didn’t work for us, we tried to make a booking several times over two days. I contacted customer services and Danial made manual booking. Unfortunately the driver didn’t turn up to colle... See more

Company replied

Rated 5 out of 5 stars

Amazing service - in the busiest time of the year (between Christmas and NY) the managed to still get my shipping to the right location in time, without additional costs. Super friendly service and ex... See more

Company replied

Rated 5 out of 5 stars

The communication with Quicargo staff was very good. Danial Azman helped me very well with all the info and directions. The pallet arrived safe in Romania. Thank you

Rated 1 out of 5 stars

While the initial process of ordering and booking the transport was smooth, the handling of the resulting damage claim has been an absolute disaster. During transit, 50% of the cargo was des... See more

Company details

  1. Logistics Service
  2. also in
  3. Freight Forwarding Service
  4. Transportation Service

Written by the company

Your digital freight forwarder for all your transports. Quicargo is your freightforwarder, with transparant rates and easy booking options. We arrange all your shipments across Europe, with our network we ship to 29 countries in Europa including UK. All organized, arranged and taken care of by us.


Contact info

4.1

Great

TrustScore 4 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 48 hours

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4.1

All reviews

(1,037)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Great service. Quick Response to an unanswered call and the cargo was picked up and delivered nicely.

14 January 2020
Unprompted review
Rated 1 out of 5 stars

Bad service

Where to late twice
1st day they didnt show up and said we were closed at 3 while the pallet was standing outside with all of the needed paperwork and we were open!
2nd day they came 4 hours to late
Wont use again

Edit after terply of company*
We are at the company from 7am till 8pm
So how couldnt we be there between 9am and 5pm?

6 January 2020
Unprompted review
Quicargo logo

Reply from Quicargo

Hi Sanne. I am sorry to read you are dissatisfied with our services. I checked out what happened and we have to rely on the information our carriers give us. We tried multiple times to contact over the phone, but unfortunately without succes. The order was placed between 09.00 & 17.00, so also for the second day we tried to deliver in this timeframe, and nobody was there. Kind regards, Wouter

Rated 1 out of 5 stars

#28376

Delivery delayed twice.
The system said "delivered" while customer had not received yet.
Promising instead of solving problems.

18 October 2019
Unprompted review
Quicargo logo

Reply from Quicargo

Hi Truong. I'm very sorry to read that you've had a bad experience with our service. We've reviewed the errors that were made, so things like this won't happen again in the future. If you've got any more questions just let us know. Kind regards, Wouter

Rated 4 out of 5 stars

We feel all should be in english and…

We feel all should be in english and more easy. we are ok as we get quick reponse.

5 August 2019
Unprompted review
Quicargo logo

Reply from Quicargo

Hi Arvind. Thanks for your review and your 4 stars rating! Currently we are working to update our platform, which will include a English version. Until then we are happy to help with any difficulties you may have. Greets, Wouter

Rated 4 out of 5 stars

Quicargo

Quicargo is a great website, Our company does all of there pallet shipment with this company. The price is good and if anything happens you can alyways call them and they help you right away

29 July 2019
Unprompted review
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