Purple Carrot Reviews 

To begin...the pricing is deceiving.everything is more than the amount you start with.i got 3 meals and a breakfast.the chia pudding came out tasty.the dinners are pasty, tasteless and not well balanced. Not worth the $$$

This is a predatory company that makes it difficult to cancel and you're stuck with the bill!!!!!!! DO NOT USE THIS COMPANY!!!!!

This is the WORST food deliver subscription I've ever tried! I've tried nearly all the subscriptions for food delivery and this one is HORRIBLE. I did it for 3 weeks, 3 boxes a week and I was DISGUSTED every single week. By the 3rd week I just though that's it I'm canceling. THE APP WONT LET YOU CANCEL!!! I tried with my husband for over and hour and it PURPOSELY send you in circles so you can not cancel. Canceling with all the other subscriptions have been EASY! This one is predatory. DO NOT USE IT!!!

I only got 3 boxes in total from purple carrot. The first and second box were missing ingredients. One recipe I got, the Japanese gnocchi was literally missing the togonashi spice packet that is basically the entire flavoring of the dish. They offered me ZERO refund for this and claimed I didn’t tell them in 7 days when I absolutely did reach out within 7 days for that second box. They only offered me a $10 credit to be used towards my next box (and why would I want to buy another box after dealing with missing ingredients making the meal pretty much inedible). I’ve never had problems with hello fresh or green chef missing ingredients. Also the meals are just not worth the price. One of the meal options was legit 350 calories. That is not a meal my friend… that’s a snack for $13.99. Never again.

Consistently bad ingredients and not enough ingredients.
EXAMPLE: Recipe calls for 1/4 cups jam, they give you 1 tbsp.
Vegetables arrive moldy and/or wilted.
They ruin an entire meal with lack of ingredient or expired ingredients, they will not refund the entire meal, they will only refund you minimally for the bad ingredient.

I consistently received rotten food with no resolution from the company.

Just signed up and received my first box which was just a pile of spinach and lettuce. I did not get the meals I had selected. Same day received an email about my box arriving next week. I did not want a box next week! When I signed up, I went through and skipped to every other week. It was quite a process as I had to fill out a form explaining why every time, so I know I did it. When I reached out to customer service, the only way is through chat, they said I did not skip! Tried to show me screen shots. The chat was not helpful and the company is obviously making it difficult to skip, communicate and order what you want so I have cancelled. Hopefully! Beware, this company is not customer friendly and is going to send you food you did not order.

I had skipped 3 weeks if meals in a row. They had a glitch on their end and unskipped my meals. Charged me $130 for the pre made meals which are awful. Wouldn't fix it or give me a refund.

Love this meal service! Its so hard to find worth vegan meals and this service is a must! I love that you can pick meals you make yourself (still super easy) or buy prepared meals or frozen. They also have a great selection of "plantry" items which includes really good "cheese" and different vegan drinks or just every day items that should be in all pantries. I am so happy I found this meal service, they literally have something for everyone and it makes me feel great that I am making delicious meals quickly that are actually great for me!

Shockingly disappointed in their website sign up process and horrible chat/service request process. I was so excited to start a subscription but they've ruined it. Their horrific marketing strategy is aggressive. Despite the tasty meal options I would never use such an intolerably aggressive company. Don't be fooled by them, they are definitely selling information and using the survey questions to profile and sell. They also make it so hard to cancel your subscription and close out service request before they're processed, its a very shady company. Any company that makes it hard to get help or close an account tend not to be forthright. They respond to reviews in hours but they can't make a functional website that is ethical.

Received a box of 8 meals on 12/29 that say enjoy by 12/30. Didn’t refund me, told me don’t worry they are just best by this date and will be safe…Oh thanks I wanted to eat unfresh meals. Never again

I'm a traveling nurse. I've signed up on many meal prep companies. This was the first company to not send any reminders or alerts i.e emails/text. That a paused subscription will reinstate or to choose the meals. (Hence me not canceling prior to being charged, I no longer live at the address on file). Not only did my bank notified me of this charge, but the card that was on file is no longer active. This is an unauthorized charge and a security breach. Overall I'm working with my back towards a chargeback, I want a refund.
MERCHANT RUN ME MY MONEY.

Update: No nothing was missed only the money that’s missing from my account. Send me my refund!

There are rarely issues with my orders, and when there is a problem, customer service is great. The food arrives quickly after being shipped, so no quality concerns.

Hi, We have had many good meals from purple carrot, but this week was not good. we got our delivery on 12-6-2023, but it didn’t arrive until after 6:30 pm. Too late to prepare a meal on the 6th. So I’m preparing the gnocchi meal tonight, and the cauliflower is bad. It smells terrible and is brown. The date on the bag says 12-4-2023. It is a waste of food and money. I’m disappointed this week.

We had a substitute that was nasty. That sucks, and we paid for it. If you're subbing meals you guys should pay for them or just don't send anything.

Edit: had already reached out to purple carrot support before posting this review. Was told that they don't refund substitutions except in cases of allergy. After a lot of back and forth they made it clear there was nothing they'd do about this, and that its just a part of their distribution model. I'm a little put off by their reply suggesting I reach out to their support team since they already know that they weren't going to fix it.

Company that will randomly decide to start charging you for meals even when your account is paused or you've snoozed meals. DO NOT ORDER FROM THEM!!! Food is subpar at best anyway.

None of the meals were the ones I selected for the past 2 orders.

So…I’ve never really been one to cook meals but with Purple Carrot I find myself looking forward to opening a new kit and getting to it! It’s easy and fun at the same time…I really can’t explain it but it is.
On top of that, the recipes that are put together are just amazing, full of flavor and texture.
Every time we sit down for dinner we are completely blown away at how tasty the meals are and just when we think we’ve found our favorite, we are taken back again.
Thanks for making meals fun again and delicious on top of that!

The food is great, although I only use their prepackaged food. They are very good, if not a huge variety.

Delicious and easily made vegan meals for the whole family. Not only is the variety of recipes and food new and exciting, I am learning something new each week. Highly recommend.