PurestepReviews 

When original order arrived they were a poor fit. On emailing the support team a swift reply led to an exchange being organised.
These were received today for my complete satisfaction.
Excellent service

They are very good at deliveries, they are very professional and I have numerous shoes from them that has been sturdy and lasted a while.

The shoes are very good and comfortable and I would suggest measuring your feet as per the guide as I went up a size which was appropriate. Slightly misleading with the UK website as the shoes come from China so delivery is quite a bit longer than expected. Otherwise I would recommend then

Useful shoes. Bit awkward to get on - the tongue always slips down - and they are a bit hot and sweaty. The sizing system Purestep uses is confusing. They advertise in UK sizes yet all shoes are labelled with European sizing. And they are sized small so you need a size larger than normal.

My shoes were too small and hubby felt that the sole was thinner than he preferred so we returned them. I had problems arranging return online due to the Chinese address so ended up returning via P.O (£36.90). Celine was lovely and refund fairly quick, thank you Cesmine 🥰

Absolutely terrible experience with Purestep.
I purchased these shoes because they were heavily advertised as being perfect for kitchen work, slip-resistant, and exceptionally comfortable. After just one shift in a professional kitchen, I found the exact opposite to be true.
The shoes were surprisingly slippery on kitchen floors, which is not only disappointing but potentially dangerous in a working environment. On top of that, they were extremely uncomfortable to wear throughout a shift. For a product specifically marketed to hospitality and kitchen professionals, they completely failed to deliver on their promises.
The most frustrating part was Purestep's response when I requested a refund. The only way to properly assess footwear designed for kitchen work is to actually wear it in a kitchen. After trying them for a single shift to determine whether they were suitable for the purpose they were advertised for, Purestep refused to accept a return because the shoes had been used.
It's unreasonable to market shoes for professional kitchen use while expecting customers to determine their suitability without ever wearing them in a real kitchen environment. The company's refusal to stand behind its product and customer service has been extremely disappointing.
I would not recommend Purestep to anyone working in hospitality or kitchen environments. Based on my experience, the product did not match the advertising, and the company was unwilling to help when legitimate concerns were raised.

Very speedy and polite responses. Most helpful. Thankyou

The grounding pin is placed in an area that makes them uncomfortable. Not my experience with other pure step shoes

Ordered the barefoot sneakers. Really nice and comfortable, like walking barefoot! I will continue to use your products.

Excellent service and product

Easy to order. Kept informed of progress of order throughout, Shoes excellent, very comfortable precisely what was promised.

Comfortable and give my toes more space !

Great shoes, good service. Just completed a 52 km Ultra in a pair and very comfortable throughout

Never tried Purestep footwear before but I am absolutely delighted with my Explorers. They are so easy to put on and are great for my dog walks. They are now my “go to” footwear most days. I’d highly recommend them.

This delivery went well and the product is just what I wanted. Can't say the same about the shoe order which was made at the same time and has never been delivered.

Just started to wear them, at first knee and hip were sore, took a few days to get used to them, its like walking bare foot for sure, love them.

Very good . Quick delivery

Really comfy shoes. Very light. Love them. Now have 3 pairs

Excellent customer service. I had a query which was dealt with promptly and efficiently.