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puppies.co.uk Reviews 

402
•
TrustScore 4.5 out of 5

4.6

Online Marketplace
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Review summary

Created with AI, based on recent reviews

Considering 118 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently note how easy the platform is to navigate, making the journey of finding a new puppy straightforward and stress-free. Reviewers often praise the responsive and friendly breeders, noting that clear communication and professional support make everything feel completely trustworthy and safe. However, some people mentioned occasional difficulties with search filters or noticed that certain listings and advertisements were not always kept fully up to date. Despite these minor drawbacks, consumers still feel very comfortable using the secure platform to connect with reliable sellers and find their ideal pets.

What people talk about most

Website

Customers had positive experiences with website, frequently highlighting that it is very easy to use and... See more

User experience

Users describe positive interactions with user experience, noting that the platform is very easy to navigate,... See more

Product

People report positive experiences with product, noting it is easy to find puppies locally and connect with... See more

Service

Customers consistently note positive experiences with service, expressing appreciation for the quick response... See more

Staff

Consumers find staff to be positive, highlighting that the team is very friendly, helpful, and informative... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Through puppies.co.uk I have found a fantastic breeder of cavalier king Charles spaniel puppies,i will be getting my puppy 19th March Teddy will be joining my other two cavaliers king Charles spaniels... See more

Rated 5 out of 5 stars

Really surprised how nice and friendly they were. Asked regards puppy enquires and if any help was needed, luckily explained breeder was magic, Kc registered health checks, 5weeks free insurance and m... See more

Rated 5 out of 5 stars

Was looking for a puppy and came across this website. Very easy to navigate and find local breeders with puppies available. Quick response to initial enquiry. Breeder very responsive, helpful and frie... See more

Rated 5 out of 5 stars

My experience was great because the whole process was smooth, transparent and stress-free. From the first contact, the team was friendly, patient and very helpful, answering all my questions clearly.... See more

Company details

  1. Online Marketplace

Written by the company

Puppies is the UKs most ethical place to buy and sell dogs as well as the number one source of information for dog lovers everywhere. We vet every puppy ad

Contact info

  • Saint Mary's Road 112, LE16 7DX, Market Harborough, United Kingdom

  • puppies.co.uk

4.6

Excellent

TrustScore 4.5 out of 5

402 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 44% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(402)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

I didn’t get 1 phone call or message…

I didn’t get 1 phone call or message back. There should be a time limit on the ads if all the puppies from the litter are gone

9 December 2025
Unprompted review
puppies.co.uk logo

Reply from puppies.co.uk

Hi there,

All adverts expire after 90 days and sellers are regularly reminded to review their ads.

We have more than 3500 puppies for looking for their new homes, so we would be more than happy to support you in your search.

Please email us and our friendly team will be on hand.

Jack

Rated 5 out of 5 stars

Trustworthy, Caring and Professional

My experience was great because the whole process was smooth, transparent and stress-free. From the first contact, the team was friendly, patient and very helpful, answering all my questions clearly. The puppies were well cared for, healthy and clearly raised with a lot of love and attention.

11 December 2025
Unprompted review
Rated 5 out of 5 stars

You can trust the process…

I’m really happy with my experience with Puppies.co.uk. The whole process was easy, safe and very professional. Communication was clear, everything felt trustworthy, and bringing my puppy home was smooth and stress-free. Highly recommend!

2 November 2025
Unprompted review
Rated 5 out of 5 stars

Puppies app

The app is good, highlighting Puppies coming up for sale at reasonable proximity to your home.
Details breed, age and approximate area with photos of the litter, and an opportunity to message the owner.

26 October 2025
Unprompted review
Rated 1 out of 5 stars

Signed up then left !!

Signed up then left, everytime you log in you have to go to your emails for a code and I have my phone on auto clear so logs me out and have to keep entering the code and going into my emails, it’s just an annoying process I like to have a password and save it in my phone like everyone else it’s the 21st century, I’ll stick with pets4homes !

28 October 2025
Unprompted review
puppies.co.uk logo

Reply from puppies.co.uk

Hi Lucy,

The reason we send a code to your email address is to verify the email address.

This stops any user with bad intention from quickly registering lots of accounts and is very common practice in online security.

So by doing this we keep our community safer.

Furthermore, our website does not log the user out once you have logged in on a device.

Thank you for your understanding.

Jack

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