Pulse Light Clinic Reviews 

345
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly and welcoming staff for being extremely knowledgeable and ensuring every single visit feels comfortable and reassuring. Many consumers note the truly exceptional service provided and are consistently and thoroughly pleased with the remarkably effective results achieved from their various treatments over time. However, some reviewers were not happy with the administrative communication, mentioning disorganised booking systems and unapproachable staff attitudes during their clinic visits. A few people also felt that certain treatment sessions were rushed and lacked the basic courtesy expected from team members.

What people talk about most

Staff

Customers had positive experiences with staff, highlighting that team members are kind, professional, and... See more

Service

Clients share positive opinions on service, highlighting friendly, attentive staff who make them feel... See more

Customer service

People report positive experiences with customer service, noting that staff are friendly, knowledgeable, and... See more

User experience

Reviewers highlight positive aspects of user experience, frequently praising friendly, professional staff who... See more

Quality

Consumers find quality to be positive, highlighting clean treatment rooms and relaxing procedures that leave... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Behie is genuinely fantastic. The treatment Behie provided has honestly been the best experience by far. She is incredibly knowledgeable and clearly cares about her clients. Behie is also really lov... See more

Rated 5 out of 5 stars

I booked a course of endermologie facial treatments at the Pulse light clinic in Marylebone. Sandy, who was the practitioner and performed the treatment was amazing. She was really good, knowledgeable... See more

Rated 5 out of 5 stars

I visited Pulse Light Clinic (Tottenham Court Rd), early August, to have an initial consultation to discuss a treatment called Coolsculpting. The team at the front desk were very friendly & w... See more

Rated 5 out of 5 stars

I had the most amazing experience at PLC. Cherrie really looked after me! I was nervous about having the halo but she was very reassuring and positive about the results and well, the results far excee... See more


Company details

  1. Skin Care Clinic
  2. Dermatologist
  3. Hair Transplantation Clinic
  4. Laser Hair Removal Service
  5. Tattoo Removal Service
  6. Weight Loss Service

About Pulse Light Clinic

Written by the company

PLC blue centre logo

Skin Care Clinic in London

Pulse Light Clinic is the premier destination for advanced skin treatments across London and Manchester. With over 22 years of expertise, our dedicated team of doctors, nurses, and practitioners has established us as industry leaders. We specialise in state-of-the-art laser technologies and provide unparalleled results with comprehensive and holistic treatments. Our in-house dermatology services accommodate personalised solutions tailored to your unique needs.

BOOK YOUR FREE CONSULTATION! LASER HAIR REMOVAL LASER TATTOO REMOVAL SKIN TREATMENTS BODY SCULPTING MEDICAL AND INJECTABLES DERMATOLOGY HAIR RESTORATION

Our range of innovative skin treatments effectively addresses various concerns. From targeting rosacea and acne scars to customised anti-ageing and stretch mark reduction solutions, our skilled experts possess the knowledge and expertise to enhance natural beauty, boost confidence, and deliver transformative results.

skin-treatment

We provide CoolSculpting and Emsculpt, innovative body contouring treatments designed to tone muscles and reduce fat. Our medical and injectable treatments, including anti-wrinkle injections, dermal fillers, Profhilo, and Aqualyx injections, combine science and aesthetics to deliver exceptional results.

body

Our dermatology specialists are committed to administering advanced medical skin treatments, including biopsies and pathology. We offer specialised mole, lipoma, cyst, and wart removal treatments. Our advanced techniques guarantee effective and safe removal procedures, prioritising health and aesthetic goals.

dermatology

Pulse Light Clinic's in-house doctors have designed their hair restoration services to revitalise and rejuvenate, resulting in denser, healthy-looking hair. Our cutting-edge treatments include the ARTAS™ AI Robot for precise hair transplants and PRP Therapy, offering natural-looking results. Our comprehensive approach tailors these techniques to achieve your dream results.

hair-restoration

Our sophisticated approach to laser hair removal and laser tattoo removal emphasises our commitment to personalised care. Our practitioners prioritise safety and efficacy by customising treatments for all skin types. Unlike other clinics, Pulse Light Clinic has developed tailored treatment plans for rarer side effects, such as stimulated hair growth and hyperpigmentation.

laser

We are committed to delivering exceptional results with a steadfast focus on safety and efficacy. Our experienced practitioners employ cutting-edge technology and innovative techniques to ensure clients receive personalised and effective solutions. Our clients' satisfaction and well-being are at the heart of everything we do.

Pulse Light Clinic take pride in creating an environment where your comfort and peace of mind are paramount. You will be greeted by a warm and inviting atmosphere from the moment you walk through our doors, accompanied by personalised consultations that cater to your unique needs. We strive to achieve outstanding results and make your experience with us effective and enjoyable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

345 reviews

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4.6

All reviews

(345)

54 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Receptive and reliable

Very friendly and competent reception. Fast and helped with all my questions,l. Im yet to start a session but first impressions are good.

31 October 2024
Unprompted review
Rated 5 out of 5 stars

Rodika

Rodika, is doing excellent job with my laser hair removal.

28 October 2024
Unprompted review
Rated 3 out of 5 stars

a bit disappointed

a bit disappointed. spent 700£ on fillers and see zero improvement. one side of my face seems a lot more plump than the other
Something is odd with the prices as well - they keep changing. Artificially put up and then making up a sale... very strange.

21 October 2024
Unprompted review
Pulse Light Clinic logo

Reply from Pulse Light Clinic

Dear Emma, we are sorry to hear that your experience was less than 5 stars! We are committed to providing exceptional service and client satisfaction. Please contact us at customersupport@pulselightclinic.co.uk with your full name, so we can discuss this further.
Kind Regards,
Pulse Light Clinic Management.

Rated 5 out of 5 stars

Fantastic experience and friendly staff!

A big thank you to all the lovely ladies I’ve had my sessions with! They have been consistently professional, kind, and made me feel safe throughout my laser hair removal treatments. I’m now undergoing tattoo removal, and the experience has been just as smooth. This salon excels not only in its top-notch equipment but also in the quality of its professionals. Highly recommended!

21 September 2024
Unprompted review
Rated 5 out of 5 stars

Julia from the Marylebone Clinic is the best!!

After trying multiple Pulse Light Clinics in London, I am glad I came across Julia who works at the Marylebone clinic. She's simply the best. She's patient, extremely skilful and doesn't rush the job as many aestheticians I came across. I would highly recommend Pulse Light Clinic in Marylebone. Thanks

5 September 2024
Unprompted review
Rated 3 out of 5 stars

Mixed experience but getting better……

I paid for a endolift procedure around April and went for a review 3 months later on the 18 of July. The results were very disappointing.

I was advised this procedure would soften and cause a nice lift around my laugh lines. Although, the “real results” would be after 6 months, I’ve seen nothing to suggest that the results would be worth the £1,900 (after discount) that I paid.

Additionally, I was told that I can undergo another procedure (Morpheus8) that would give me the results that I was looking for (not sure why I wasn’t given this option in the beginning). However, the price on the website was wrong and the procedure would be significantly more expensive. I was reassured that they would contact me to see if they can lower the price, but I have not heard anything in over 3 weeks.

Furthermore, I must add that the staff and the doctor that performed the procedure were very nice and reassuring. But, the communication (relating to the new procedure to lower the price or not) and the endolift results (so far) are not what I expected.

I’ll amend this review after the 6 months…. If the procedure actually works or there’s an improvement of sorts.

Update (23-08-24)
After my recent review, I’ve decided to have an additional treatment (Morpheus8) that the Pulselight team recommended. The team were quite meticulous in explaining both the benefits of Morpheus 8 combined with the endolift procedure. The team also gave me a complimentary 1st session as a nice gesture.

I can’t fault pulselight for their relentlessness in helping improve my appearance & customer satisfaction.

Bravo 👏🏾

I will make further updates after my Morpheus8 treatment.

18 July 2024
Unprompted review
Pulse Light Clinic logo

Reply from Pulse Light Clinic

Dear Paul, we are sorry to hear your experience was less than 5 stars. We have tried to contact you to discuss this further as we are committed to providing exceptional service and client satisfaction. Please contact us back at customersupport@pulselightclinic.co.uk.
Kind Regards,
Pulse Light Clinic Management

Rated 4 out of 5 stars

Great clinic and friendly staff

Great clinic and friendly staff. I booked some light sessions for skin redness and am starting to see results after 2 sessions. Would highly recommend, they have lots of advanced treatments that'll blow ur socks off

3 June 2024
Unprompted review
Rated 5 out of 5 stars

Excellent clinic for skin treatment

I had subcision of acne scars and fractional CO2 laser last year. I am happy with the results and I booked another session this month.
The staff are friendly and welcoming. The website is wonderful, you can find the details and prices of skin treatment easily.

20 December 2023
Unprompted review
Rated 5 out of 5 stars

I’ve been with Pulse Light Clinic for a…

I’ve been with Pulse Light Clinic for a few years now and have really loved my experience with them. The quality of their laser services is great - I’ve even tried other clinics and ended back up at PLC. The front of desk staff and technicians are always really polite and accommodating.

2 May 2024
Unprompted review
Rated 5 out of 5 stars

Picosure tattoo removal

I had my first tattoo removal session with Lucy at the Manchester clinic and I can’t praise her enough. She was fantastic at explaining the process and my results are amazing after just one session! Lucy really made me feel at ease and her professionalism really shone through. I can’t wait to see the finished result.

31 May 2024
Unprompted review
Rated 5 out of 5 stars

Picosure laser is fantastic.

Had my second appointment with the Picosure laser to remove a coloured wrist tattoo. I cannot believe the difference even after just one session. Having been to another company for 4 sessions and no difference I cannot recommend this laser enough!!! My technician was Lucy who is based at the Manchester clinic and she was brilliant.

23 May 2024
Unprompted review

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