Pufferfish Host Reviews 107

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

i love this serverhosting so much it makes it so easy to use but one problem it has that is the limit is your imagination hehehe :) seriously its limitless that i know of

Rated 5 out of 5 stars

Great hardware and customer service. Their 100GB of dedicated SSD per 8GB of RAM is a good deal. Most hosts offer less or 'unmetered' hard drive space that's not necessarily 'unmetered'. I'm excited... See more

Rated 5 out of 5 stars

Kevin and the team at Pufferfish are honestly some of the most easy to talk to, and helpful people you could ask for. Nice, easy to use panel as well as nice support, should you need it. Server perfor... See more

Rated 1 out of 5 stars

Modpack installer not working out of the box and the clunky and outdated UI was useless. Help support unhelpful and gave me into trouble for contacting them on December 29th as they were all on holida... See more

Company details

  1. Gaming service Provider

Written by the company

Pufferfish Host provides top-notch hardware, DDoS protection, and support for Minecraft Server hosting. Used by many of the world's largest and most popular Minecraft servers!


Contact info

3.9

Great

TrustScore 4 out of 5

107 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Easiest server experience

Creating a server was the easiest experience compared to other hosters. I've tried server hosts such as apex, but pufferfish shines as my go to. Adding modpacka is one click of a button, and managing the server's files is easy. The price is decent, but good enough that I would pay what I pay.

4 August 2023
Rated 5 out of 5 stars

I'm not that tech savy...

I had issues with getting a bedrock version to access the Java server. The owner went above and beyond with their knowledge and patients to help me get this set up with my child.

27 July 2023
Rated 5 out of 5 stars

TOP TOP SERVICE

I highly recommend this hosting, good prices
Pufferfish+ 10/10
Ryzen 9 5950X 10/10
Support is excellent and fast

3 July 2023
Rated 5 out of 5 stars

Very much delivers on its promises

We have a large SMP and always suffered from the strain of players, we did numerous optimizations on our server but it never was enough.

We recently switched to Pufferfish host and its absolutely delivered on its promises. Server performance skyrocketed and we were able to raise our playercount by a lot.

Honestly, if you are experiencing performance related issues, its a no-brainer to switch to Pufferfish host. While it might be more expensive than other hosts, its a premium service with premium results, far surpassing any other minecraft hosting (trust me, we went through a lot)

Support is also really great, Kevin is really experienced and he is knowledgeable, he can help you with just about anything.

26 June 2023
Unprompted review
Rated 4 out of 5 stars

The server is great

The server is great, I really wanted to play modded mc with friends and pufferfish was a good option. At first I had no idea how it works which is why I gave it only 4* (a tutorial would be nice) but after looking around for a few minutes I finally found how to add mods to the server and everything worked dined after that. Maybe I’m just not smart lmao.

17 June 2023
Pufferfish Host logo

Reply from Pufferfish Host

Thank you for your review!

If you cannot figure out how something works, you can always contact our support team, who would be happy to assist you!

Thanks,
Kevin

Rated 1 out of 5 stars

Server wasnt compatible with mod pack…

Server wasnt compatible with mod pack BCG plus

5 June 2023
Pufferfish Host logo

Reply from Pufferfish Host

Hello,

I’m sorry you had a bad experience using our platform. Our system supports any working modpack. You have not made any support tickets asking for assistance. Please make a support ticket and we will gladly assist with getting modpacks installed for you.

Kevin

Rated 5 out of 5 stars

Pufferfish.host provides our redundant…

Pufferfish.host provides our redundant gre tunnels.

Support is instant.
Kevin is awesome and easy to talk to. And get help from.

If your considering pufferfish.host bite the bullet.
This is a premium service that sometimes requires a premium price however premium services are always worth it.

23 May 2023
Rated 5 out of 5 stars

INCREDIBLE customer service

When i say incredible customer service i mean it, service was instant and so casual yet incredibly effiencent in solving my issue. 10/10 would reccomend for support alone never mind awsome server tps and uptime

21 May 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely unrivaled

The performance you get for the price point is unrivaled, and the support is the best I've ever had. They use Discord for support, so there's no more waiting days for a reply through a ticket page like most server hosts take. I had a question about setting up a database and they responded in under a minute. Absolutely phenomenal, and I will never use another server host again.

3 March 2023
Rated 5 out of 5 stars

5/5 rating, amazing support.

The staff here are insanely helpful and they respond to your tickets in a fast amount of time. I cannot list how helpful they are, if you go to PebblePost they won't help you with plugins and transferring. When I wanted to transfer from Pebblehost to Pufferfish, they requested access to my Pebblehost panel and did it all for me within an hour. I 100% recommend it, and they also fixed a problem I've been trying to fix for a week.

29 January 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience I've ever had with a hosting company.

Unhelpful support and completely misleading advertising.

4 January 2023
Pufferfish Host logo

Reply from Pufferfish Host

Hello,

I was not able to find any support tickets that you created in our system (This doesn't mean you didn't make them, I just wasn't able to find them). Could you please elaborate as to what your support problem was so that I can look into it? We do strive to provide an excellent support experience to all of our customers and I'm disappointed to hear that you had a bad experience.

Feel free to reach out by email to kevin@pufferfish.gg, via livechat, or any other support platform.

Rated 5 out of 5 stars

Pufferfish is a great server host for…

Pufferfish is a great server host for hosting small or big player hold. Kevin was accommodating the entire time and helped me upgrade free space for the server! At first, I was worried there would be no customer service since it was only jack and Kevin online. However, Kevin was always online, and he instantly responded to my trouble. Very nice!

13 January 2023
Unprompted review
Rated 5 out of 5 stars

Great performance, excellent support

The performance of the host is great, having the extra temporary boost helps speed up starting the server and at blips of high CPU usage.

The support responds really fast and has always given a useful knowledgeable reply to resolve any requests or concerns.

29 December 2022

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