Publishing Push Reviews 

323
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

This is my third experience working with the team at Publishing Push and there is a reason I keep coming back. The communication is great from the project manager to the editing team and then for the... See more

Rated 5 out of 5 stars

I've worked with developmental editors before for my historical mystery, but still felt that there were problems with pacing/plotting/ characterization. After watching several of Patrick Walsh's YouT... See more

Rated 4 out of 5 stars

After overcoming some initial troubleshooting problems, publishing push eventually helped me get there. It still took a year and a half even though it's a short children's story. Illustrations, arrang... See more

Rated 5 out of 5 stars

Thank you very much for Publishing Push. Our daughter, who is ten years old, wrote a story, and Publishing Push helped her to publish her first children's fiction – "Patch's Adventures – Patch the Luc... See more

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Company details

  1. Book Publisher

Written by the company

Publishing Push ensures your book is promoted successfully and efficiently to increase sales as well as ensuring authors have a presence they can leverage for future promotional activity.


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4.7

Excellent

TrustScore 4.5 out of 5

323 reviews

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4.7

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(323)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Benjamin & Patrick - terrific work!

We've known Patrick for many years through 9others so it was terrific to be able to work with Publishing Push on our book.
We then worked closely with Benjamin who was just superb -- knows his stuff, very responsive and easy to get on with.
Thank you!

8 September 2025
Unprompted review
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Reply from Publishing Push

Hi Matthew! Thank you for your review. It was a very easy, and enjoyable process working on your very excellent book with you. I hope it is a great success for you. Hope to catch up again in the future! Benjamin.

Rated 5 out of 5 stars

Publishing made simple.

From start to finish, the process was well explained, and any queries were swiftly answered. My project manager Benjamin was also very understanding and helpful with my technology blind spot.
I would not hesitate to use this team again…..they work hard to make literary goals a reality.
Amanda Ryan

7 September 2025
Unprompted review
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Reply from Publishing Push

Thank you very much for your wonderful review! We are thrilled you had a great experience. We would love to know who you are! Feel free to drop Benjamin an email and let him know you left a review for him. It would be nice for him to thank you personally. Best of luck with your book, we hope it is a great success!

Rated 5 out of 5 stars

This is the third book I have published…

This is the third book I have published with PublishingPush and every time they have responded promptly, accurately and helpfully. I plan to use them again inn the future and have no hesitation in recommending them to other authors.

12 August 2025
Unprompted review
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Reply from Publishing Push

Hi John. Thank you for your very kind review! It's always a pleasure for the team to work on your books with you. Hope we can do again soon. Please keep in touch! Kind regards, Benjamin,

Rated 5 out of 5 stars

We had the pleasure of working with…

We had the pleasure of working with Publishing Push on three very personal and meaningful books. From the first email to the cover design and formatting process, the team has been clear, respectful, and fast to respond. Patrick and his team have treated us with genuine care and professionalism, making us feel like our work truly matters.

Unlike other experiences we've had in the publishing world, Publishing Push stood out by staying transparent and human. We look forward to continuing this collaboration and highly recommend them to any writer who wants their book handled with both skill and heart.

– Constantin Mircea Roșu & Susan Ogden Benting

17 July 2025
Unprompted review
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Reply from Publishing Push

Thank you for your honest review! We really appreciate getting this sort of feedback that highlights what it's genuinely like to work with us. It means a lot! I have passed on your comments to the project manager you directly worked with, and also the rest of the team. Thanks again, and we wish you the best of luck with your ongoing book sales and publishing journey. Regards, Benjamin. The Publishing Push Team

Rated 5 out of 5 stars

Thank you so much Publishing Push!

This was my first time publishing a book. I am pleased I found Publishing Push! They are a wonderful publishing team! I had a wonderful experience! I cannot thank Publishing Push enough for helping me publish my book and become a published author!
I am also so grateful to have Kristina be part of my book journey! She is an amazing project manager and has helped me to make this possible! I highly recommend Publishing Push!

9 July 2025
Unprompted review
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Reply from Publishing Push

Thank you so much for your lovely review! It has been passed onto Kristina and the team to read. Wishing you the best of luck with your book sales and ongoing publishing journey.

Regards,

The Publishing Push Team

Rated 5 out of 5 stars

My 2nd book

Just got my 2nd book done with these guys. Benjamin helped me and he was great. The company is busy and may take a few days to email you back but they will get back to you.

23 June 2025
Unprompted review
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Reply from Publishing Push

Hi Joe! Thank you for this great review. It was a pleasure working with you again. Congratulations on your 2nd book! That's a huge milestone for an author. Good luck with your sales. Hope we can work with you again in the future. Regards, Benjamin

Rated 5 out of 5 stars

Truly grateful for an incredible experience

I am truly grateful and appreciate all the efforts this amazing team put into bringing my book to life. They went above and beyond to make it happen, especially given that I can be quite particular as a perfectionist and I know I am not always the easiest to work with. Benjamin and Amy deserve a special mention for their patience, dedication, and professionalism every step of the way. I couldn't have asked for a better team to help me make my dream a reality and I am looking forward to working with them again in the future. Thank you so much for your guidance and support.

8 June 2025
Unprompted review
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Reply from Publishing Push

Dear Cosmina. Thank you for this lovely review, it has been passed around the entire team to read! It was also a very wonderful experience for us to work with you on your very interesting book. I hope it is a great success for you, and you are always welcome to work with us again in the future. Take care and speak soon. Benjamin

Rated 5 out of 5 stars

Second book with Publishing Push

This is the second book that I have published with Publishing Push. Second time round you have the benefit if all the learnings and a different set of expectations. This time round my PM was Kristina and I really enjoyed working with her. The project flowed at the right pace and I am very happy with the final version.

3 June 2025
Unprompted review
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Reply from Publishing Push

Thank you for your wonderful feedback! We really appreciate it. Feel free to let Kristina know in private you left feedback so she can thank you properly. We would love to know which author you are! We wish you the very best of look with your book and ongoing sales. 🙏📚

Rated 3 out of 5 stars

A dream to sell your book

A dream to sell? I'd advise ask many clear questions before you sign up & pay - video's tell of a marketing carrot of your book off to 40,000 int. distributors. But beware the cost for it to become known comes later [having already been pushed for feedback] - They tell of: 100% author royalties, this spells PP sales interest thin! - "Submit cover ideas with limitless revisions" I did & rec'vd one'off the shelf''Shutterstock' wasted much time re-configuring then told NO revisions? I ended up with 2 'Ivy league' drop-outs nothing like my two main narrative characters. Invest. in PP pos £3000 - Based on av. self-pub sales [600-700] sales needed. On stats. 90% 100 sell in 1st yr. many less! A very bad investment!! - Better a publisher take a high % & market; you can get on with the writing. I have another 120wd finished work and almost my sequel but I'm off looking. There are countless people like PP who present the same old story and are happy to send you on your way with: U-Tube, Instagram etcetc Don't be mesmerized by PP talk of: Waterstones 'book signing' and having your creation published and a copy in your hand - It has to become known of!

9 May 2025
Unprompted review
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Reply from Publishing Push

Dear Dougie,

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience did not meet expectations, and we’d like to address some of the points you’ve raised to provide clarity for others reading this.

Marketing & Distribution
Our service includes distribution to over 40,000 global retailers, making your book available to order through stores such as Waterstones, WHSmith, Barnes & Noble, and Walmart. This is not a guarantee of placement or sales—just as no publisher can guarantee sales—but it does ensure your book is part of the same global supply chain used by traditional publishers.

In terms of marketing, we offer a range of optional promotional packages, which are always clearly quoted and never compulsory. Many authors choose to market independently, and we fully support that approach too.

Royalties
Yes, we state that authors keep 100% of their royalties because they do. We don’t take a cut—unlike hybrid or traditional publishers. Royalties are paid directly to authors via their own distributor or retailer accounts, offering full transparency and control. While this means we don’t profit from individual book sales, it also means we never limit your earnings or ownership.

Cover Design
We’re sorry to hear you were disappointed with the cover design process. Our standard cover service includes custom design using stock images and unlimited revisions within that scope. However, your requests involved detailed, character-specific edits that exceeded what is possible using stock images alone.

To accommodate this, we offered the option of bringing a professional illustrator onto the project at additional cost—something we proposed in order to meet your vision more precisely.

Publishing Expectations
You’re absolutely right that success in publishing requires visibility and ongoing effort, and this applies across the board—whether self-publishing, working with a hybrid model, or going through a traditional publisher. Even traditionally published authors are often expected to drive their own promotion, and most earn only a modest royalty in return.

We’ve worked with many authors who’ve gone on to sell thousands of copies, appear in national press, and secure deals with international publishers. But no publisher, including us, can promise commercial success without strategic marketing—either through our services or handled independently.

Additional Support
Although it wasn’t mentioned in your feedback, we’d also like to note that we offered to republish your book at no additional cost due to your preference for a different paper type. This was offered as a gesture of goodwill and would have involved considerable internal expense. However, the process did not move forward as we did not receive further communication from you on the matter. We believe this still reflects our willingness to go above and beyond to support our authors, even outside the scope of our standard packages.

We respect your opinion about your experience, and we’re genuinely sorry to hear you feel disillusioned. If you ever reconsider, we’d be happy to have a more detailed conversation about what didn’t work for you.

Rated 1 out of 5 stars

The worst professional experience I…

The worst professional experience I have ever had. Promised the world and then as soon as the £2000 was paid went completely silent. No reply to emails - every promised deadline missed (in the end 5months late).
The company owner Patrick gives you a great sales speech making you think you’ve finally found the one self publishing company that actually cares and have you in their best interest but as soon as you’ve spoken to him and paid up that’s it - you’ll never again be able to speak to anyone at the company and you’re at the mercy of them replying to emails, which they rarely do.
Absolutely disgusting and 2k down the drain and the product they finally came up with was so poor it’s now been totally scrapped. DISGRACEFUL

20 February 2025
Unprompted review
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Reply from Publishing Push

We’re sorry to hear you feel this way, Ben, though we strongly disagree with your statements and feel it’s important to provide clarity for others reading.

Your book was published in full. Including paperback, hardback, and eBook editions and is still available on Amazon and IngramSpark. You were given access to all publishing accounts, provided detailed handover instructions, and supported by two dedicated project managers throughout your project.

The delays you mentioned were due to the materials you submitted not being ready for publishing, particularly the AI-generated images that required multiple revisions. This was communicated to you clearly, along with updated timelines, and we continued to assist with layout and production until the book met your expectations.

We responded to your emails regularly and promptly. In fact, the communication log shows dozens of replies from our team addressing all your concerns and requests.

It’s disappointing to read that you now describe the final product as “scrapped,” despite having personally approved the content and layout and that it is available for readers to buy. We always strive to deliver a great publishing experience, and we stand by the service we provided in your case.

We welcome honest feedback, but it must also be accurate. We remain available should you wish to resolve any lingering concerns.

— The Publishing Push Team

Rated 5 out of 5 stars

pub push have been excellent helpful…

pub push have been excellent helpful forgiving understanding as I'm disabled and need help they were very good

12 May 2025
Unprompted review
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Reply from Publishing Push

Hi Tony,

It was a pleasure working with you again. And your third book as well, what an achievement that is!

Take care and keep in touch.

Rated 2 out of 5 stars

Just glad it's over...

Finally got my book published by this company.

If you don't mind having no phone contact (emails only) and being prevented from complaining then this is definitely the service for you (I tried raising an issue but my requests were intercepted by my only point of contact, Benjamin who refused to let them through).

The editor and artwork were excellent but the refusal to communicate verbally at any stage by my only point of contact (especially at the bits I found tricky) made this a painful experience at times.

Just glad it's over....

30 April 2025
Unprompted review
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Reply from Publishing Push

Hi Alex,

Thank you for sharing your review about our services.

While we appreciate all constructive criticism, your review doesn't provide a transparent and clear representation of the service we provided for you. While we fully respect your right to voice your opinion, it may create some confusion for others considering our services. To provide a clearer picture, I’d like to address a few points and offer additional context.

>>> If you don't mind having no phone contact (emails only)

I reviewed your project, and during the initial admin, you actually had various calls with every member of our core team at some point, including myself.

As I previously explained to you, the project management side of the process is generally conducted over email for several important reasons. This approach has been refined through working with thousands of authors over the past decade. It is essential for maintaining clear records, tracking decisions, and ensuring the smooth progression of each project. At this stage of the process, we need to log hundreds of data points. Although a call can be setup during this stage of the process, there are often hundreds of emails going back and forwards. It is not efficient to handle this communication via phone call.

>>> ... and being prevented from complaining then this is definitely the service for you (I tried raising an issue but my requests were intercepted by my only point of contact, Benjamin who refused to let them through).

As I mentioned, I run the publishing side of the company, so the complaint you wanted to escalate would have ultimately come to me—the person you were already in contact with. You repeatedly tried to book calls with the sales and admin team to raise the issue, but I advised them to cancel these as you were already speaking to the appropriate person. Their role is not to provide support, and it’s important their time is focused on their core responsibilities.

---

Some clarity about the issue you raised: the manuscript you submitted for final proofreading—after copy-editing—was missing substantial content, including references. Our editorial team proofread what was submitted, which follows our standard process, as the version sent for proofreading is treated as the final manuscript. That missing content had been present and edited during copy-editing but was deleted during your review. Since it’s common for authors to make major changes at that stage, no red flag was raised.

Although the mistake came from your end, we still offered three practical and low-cost ways to fix it—designed to be as painless as possible and with minimal financial impact to you. You chose not to engage with any of those options and continued reaching out to unrelated departments who couldn’t assist. To keep the project moving, we absorbed the full cost of fixing the issue—£900 worth of extra proofreading. On top of that, I also gave you the cover source files, which we normally charge £250 for.

---

Despite the responsibility for the missing content resting with you, the team made every effort to support you. We absorbed the additional costs—ultimately providing over £1,000 worth of services free of charge to help get your book over the finish line, even though this went well beyond the original project scope.

Your project also brought additional challenges, such as assisting with the installation of third-party software, amongst other things, which the team handled without hesitation. Looking back over the entire process, it’s clear the team went above and beyond their usual roles, and I’m incredibly proud of the dedication they showed in helping bring your book to life.

I wish you all the very best with your ongoing publishing journey.

Regards

Benjamin
The Publishing Push Team

Rated 5 out of 5 stars

I thoroughly recommend Publishing Push

I thoroughly recommend Publishing Push. My experience of Patrick, Kristina and the Team was that of being treated with consummate professionalism. The outcome was the publication of my book within three months accompanied by excellent marketing support. I could not have asked for more.

24 April 2025
Unprompted review
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Reply from Publishing Push

Thank you so much, Gerard! We're delighted to hear that you had such a positive experience with Patrick, Kristina, and the rest of the team. It was a pleasure working with you and helping bring your book to life so efficiently. Your kind words mean a lot, and we’re thrilled to know the marketing support made an impact. Wishing you continued success with your book!

— The Publishing Push Team

Rated 5 out of 5 stars

Thank you!

As a first time author, I been through alot but Kristina and the team were extremely supportive and helpful. Planning for my second book and definitely will use their service again! Thank you for all the effort and support you offered in making my dream come true!

14 April 2025
Unprompted review
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Reply from Publishing Push

Thank you so much, Mariana! It means the world to us that we could support you on your journey as a first-time author. Kristina and the team loved working with you and are thrilled to hear you're already planning your second book — we can't wait to help bring that one to life too. Thank you for your trust and kind words!

— The Publishing Push Team

Rated 5 out of 5 stars

Poetry opa.

I have used this company three times to publish books of poetry.The process is straightforward and engaging; the cover designs are interesting, the format range tasteful and the follow- on supportive.I have built up a good network and can enjoy the gifts of poems to my friends.I am happy to recommend their team.

14 February 2025
Unprompted review
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Reply from Publishing Push

Thank you for your review! It's been a pleasure working on your—I think—three publishing projects up to now? All three books very interesting for us and present us with different challenges to something like a normal novel. We love projects like yours. Hope we can work together again soon—Benjamin

Rated 1 out of 5 stars

Spam Email Merchants Galore!

I requested a price for design but they were extremely expensive so decided against it. Unsubscribed from emails but Patrick keeps sending emails, despite being told not to. They stop for a while but then start again.

Edit: After being caught spamming, Patrick apologised and asked for the review to be removed. When told no, Patrick then started crying to TrustPilot, saying it was defamatory, before TrustPilot disagreed, gave him a tissue to dry his eyes and reinstated the review.
It seems that Patrick and his bunch of chancers moved emailing companies because they were over-priced (ironic that Pat's company Publishing Push is too) and have transferred all contacts over including ones that unsubscribed in 2023.

12 February 2025
Unprompted review
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Reply from Publishing Push

Hi Carl, I have requested your email address here on Trustpilot.

Couldn't find your email on our list, must have been a glitch in the system.

Take care! Patrick

Rated 5 out of 5 stars

Great work!

Really professional service by Benjamin. Excellent and clear advice leading to an outstanding book. Easy and efficient to work with. Highly recommend and looking forward to engaging again with book 2. Thanks team!!

1 December 2024
Unprompted review
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Reply from Publishing Push

Hi Julie, thank you for your review! It was a pleasure working on your book. We love working on illustrated children's books like yours. I had a look to see how it is doing and noticed you are getting many wonderful reviews and feedback. Congratulations! Benjamin.

Rated 5 out of 5 stars

A great Journey

This incredible journey began in mid-August. From the very start, Publishing Push were supportive and professional. My project manager, Kristina, was exceptional. She guided me through every step of the process, ensured my voice was heard, and was an absolute joy to work with.

The artist who designed my cover and map—whose name, unfortunately, I’ve forgotten—was extraordinarily talented. They took my brief description of how I envisioned the cover and transformed it into the exact image I had in my mind.

Amy, my editor, did an outstanding job. She greatly improved the structure and flow of my manuscript while preserving my unique writing style. Working with her not only enhanced my manuscript but also improved my own skills, which will be invaluable as I work on my current projects.

Overall, the experience exceeded my expectations—it was smoother and more enjoyable than I had imagined. Most importantly, my December deadline was met. I couldn’t be happier with the results!

13 December 2024
Unprompted review
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Reply from Publishing Push

Hi Nicholas. Thank you very much for your well thought out review, we really appreciate it! Your review has been shared with the team and everyone who worked on your book. We are delighted with your feedback. I hope we can work together again in the future and we wish you the best of luck with your book sales and ongoing publishing journey. Benjamin

Rated 5 out of 5 stars

This company is very helpful and…

This company is very helpful and professional. They take great care with your book and have high standards of printing and designing. I am delighted with the resulting paperback. I now await the hardback.

29 November 2024
Unprompted review
Rated 5 out of 5 stars

I have just published my third book…

I have just published my third book with Publishing Push who really have helped again in taking me carefully through all the steps needed. I cannot recommend the team that I dealt with more highly; I have even been helped where my very basic computer skills were not adequate to deal with a fairly basic situation. Always helpful and value for money to help you bring out you “dream book” and promote it. Thank you so much!

28 November 2024
Unprompted review

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