Provident Metals Reviews 

3,689
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Don't walk away, run! Tried ordering a silver Army coin for my son, and after they took my order, got an email the next day saying after an internal review my order was being cancelled, say what??? In... See more

Rated 5 out of 5 stars

#1 Top Choice for Bullion, online or anywhere else! Of the half dozen or so bullion dealers I have tried, Provident Metals is my favorite. I have placed 23 orders with Provident, while my second most... See more

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Rated 1 out of 5 stars

Bought Radom ASE's...all were spotted...emailed twice to customer service, even contacted owner, no response. Extremely poor customer service, either that or they didn't like my name. My last time bu... See more

Rated 1 out of 5 stars

They send packages under $1000 without signature. USPS lost my package. Provident customer service started a claim for me and then closed the claim and refused to refund or replace. I then got a lette... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Provident Metals offers investment grade products for the discerning collector as well as the new bullion stacker. Free shipping and compelling prices make Provident Metals the People's Bullion Dealer.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

4K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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1.6

All reviews

(3,689)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

This is the third time I have placed …

This is the third time I have placed large orders with Provident. I wired the money and my order was shipped the next day and received the day after that in a box marked machine bearings. This time I order a random year Silver Eagles monster box. Coins were brand new and beautiful and all were the same year (2015). Great job as usual, Provident!

6 February 2018
Unprompted review
Rated 5 out of 5 stars

I was a client of JM Bullion but did …

I was a client of JM Bullion but did not like the fact that I could not mail the items purchased to an alternative address. They told me to get a post office box and I did and they still would not allow delivery there. I could not complete orders on line and get delivery where I wanted it...
I live in a low crime area but did not want to take a chance on product being left in my mailbox. With provident this is not an issue.
one change I would to see is to be able to log in as a client and have my account info saved so that I can make purchases go a little quicker....

6 February 2018
Unprompted review
Rated 5 out of 5 stars

Great Service

I got what I wanted, in Great condition and Will be purchasing again Soon.

25 January 2018
Unprompted review
Rated 5 out of 5 stars

Great Provider

Great price with quick delivery. Coins came in beautiful condition. Would repeat.

25 January 2018
Unprompted review
Rated 4 out of 5 stars

Excellent products, could improve on packaging and shipping costs

Excellent products, reasonable shipping time. Packaging and shipping costs could be a little better. Compared to the competition, Provident excels at having the best products. I have found their shipping costs for small orders to be the only drawback. On my last purchase the packaging for the silver bar was damaged within the mailing envelope. This won't deter me from buying from Provident again however.

24 January 2018
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality, fast shipping. I have been using Provident for years without a single problem!

24 January 2018
Unprompted review
Rated 5 out of 5 stars

Tracked my order online through USPS

Tracked my order online through USPS. After nine days wait, it appeared to be in Post Office limbo. I contacted PM. They assured me my order was insured and they would investigate.
Miraculously, the next day my order was updated online, and scheduled for delivery the following day. Great customer service!
I will be making future orders...

24 January 2018
Unprompted review

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