ProShip Auto Transport LLC Reviews 

86
•
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

They bidded on transporting my load, they did not meet any of the time schedules. They lied about the vehicle not starting and need to hire a crane to load my vehicle, and they more than doubled the a... See more

Rated 4 out of 5 stars

Pleased overall with the service. Eric was excellent at following up. Total price was fair but ended up being more than originally quoted. Contracted driver did not speak English or Spanish, bu... See more

Rated 5 out of 5 stars

Steven has been very responsive during the entire process. The pricing quoted and the actual price charged by the drivers on the day of actual pickup will definitely vary so please be aware and prepa... See more

Rated 5 out of 5 stars

Justin was dedicated and efficient in getting a driver that could transport my car from Florida to New Jersey. The rate was competitive and much better than most companies. The driver kept me updated... See more

Company details

  1. Transportation Service

Written by the company

Best car shipping company over the US


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4.0

Great

TrustScore 4 out of 5

86 reviews

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4.0

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(86)

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Rated 1 out of 5 stars

Bait and Switch + Harassment

I received a quote to ship my car from CA to NY with ProShip Auto Transport. I was happy to pay the price of $700, and signed a contract stating as much on May 4th, but as the date of the shipment got nearer, I failed to hear from the broker, John, and had to reach out multiple times to confirm that my car would be picked up, and I was assured, multiple times, that it would be. However by May 31st, the day before the car needed to be picked up, I was told they had not found a driver - none had accepted the price ProShip Auto had offered me. When I was subsequently forced to go with a different company for a much higher price, I received threatening calls and harassing texts from John, the broker. After I had already shipped my car with the other company, John claimed that he knew the other company didn’t have anyone to pick up my car (despite it already being in transit) and offered to charge more than double our agreed upon price, $1600, to ship my car. This company relies on bait and switch techniques-they reel you in with low quotes, but will not come through at that rate. You will be left scrambling at the last minute, like I was.

1 June 2024
Unprompted review
Rated 5 out of 5 stars

Steven has been very responsive during…

Steven has been very responsive during the entire process. The pricing quoted and the actual price charged by the drivers on the day of actual pickup will definitely vary so please be aware and prepared for that.
Steven worked with me and got me the best possible price match. The car arrived on the delivery day as promised which was a great plus. I would recommend Proship Auto to others.

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Good and Fast Shipping

Robert communicated the process in detail. I got my car shipped very quickly. By the time my car was picked up, it was at my destination the next day. Overall the experience was really good. I would say I was quoted $250 for my shipping, but when Robert spoke to the drivers, the lowest price he could get to ship was $400. So be aware that the quoted price could change. But even then, the service was quick, and easy.

27 May 2024
Unprompted review
Rated 5 out of 5 stars

Friendly service

Friendly service. Linked me with an excellent driver that delivered my car on time and kept me updated throughout the process. Tim Holland was great to work with

14 May 2024
Unprompted review
Rated 5 out of 5 stars

My contact person was John Adams

My contact person was John Adams. He was very professional and attentive to all of my needs. The shipment of my car was explained to me in great detail. I was informed every step of the way. This was our second shipment with ProShip and John Adams took excellent care of our vehicles on both shipments. 5 Stars with a peace of mind that all was good with my vehicles.

22 May 2024
Unprompted review

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