ProRealTime Reviews 1,084

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Its a great platform to trade with, very easy and intuitive to use, excellent configuration options, very fast, and really really good customer service. Any questions or issues you may have, t... See more

Rated 5 out of 5 stars

My mouse pointer started to get stuck for about 2 secs then moving then getting stuck in position for another 2 secs. Was not usable, so contacted support. The problem was investigated and a solu... See more

Rated 5 out of 5 stars

It is quite a unique trading platform that is user friendly and enhances trader's perception of the market which boosts performance and overall outcome. I however wish they could bring more trading br... See more

Rated 5 out of 5 stars

ProRealTime is my perfect platform of choice for my trading. I also want to highlight their support which I have been using various time. It has always been prompt, very helpful and nice. Special than... See more

Company details

  1. Software Company
  2. Stock Exchange Building

Written by the company

Online charting software for technical analysis & trading of stocks, futures, forex, commodities... Intuitive market analysis tools & low latency market data for traders & investors.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

REAL TIME DATA NOT AVAILABLE FOR INTRADAY TRADING NASDAQ+NYSE

My complaint is that the name of the company "Pro REAL TIME" doesn't align with the service it provides. For equity intraday trading, LIVE DATA is imperative. No one can trade with delays, and unfortunately for NYSE+NASDAQ exchanges, there's a 15-minute delay. An option to pay for the service should be available, since we know Nasdaq charges a fee.

17 July 2025
Unprompted review
ProRealTime logo

Reply from ProRealTime

Dear Verushka,

Thanks for your feedback.

Please note that we do indeed offer free real-time access to US stock data via the CBOE exchange.

For those who wish, it's also possible to subscribe to real-time data feeds for the NASDAQ and NYSE markets through a subscription.

If you have any questions about accessing these data or would like to know the steps to subscribe to the NASDAQ and NYSE data feeds, we invite you to contact us at support@prorealtime.com. Our team will be happy to guide you!

Regards,

The ProRealTime Team

Rated 5 out of 5 stars

Well done, ProRealTime, for an outstanding product.

Well done, ProRealTime, for an outstanding product.
It is easy to use while also being very malleable, enabling all sorts of analytics and configurations.
The charts are clear, and it's just fabulous that the free version also incorporates all of this and live feeds on many assets.
I have been using ProRealTimes for years now, and it continues to improve. They are always ready to engage and add more functionality.

15 July 2025
Unprompted review
Rated 5 out of 5 stars

Beginner trader, but feel like professional

The platform is clean, intuitive, and fully customizable to suit your personal trading style. Whether you prefer trading directly from charts or using order books, both options work flawlessly and incredibly fast. Integration with Interactive Brokers is seamless — trade execution is smooth and reliable.

The built-in scanners are powerful, and I love that you can create your own using custom code. It's a great blend of simplicity and flexibility.

What really stands out is the customer support. Whenever I’ve had a question or issue, the helpdesk has been quick, professional, and efficient. You really feel supported.

I’m an extremely satisfied customer — and I’ll definitely be sticking with ProRealTime for the long run!

20 June 2025
Unprompted review
Rated 5 out of 5 stars

A humble homage to ProRealTime charting software and full bore trading platform.

I was on TradingView, 30 million subscribers. My annual license was coming up. I had questions and tried to communicate with somebody at TV. Impossible. Only received no-reply emails to my questions. Leave it at that. I did and went searching for alternatives to TV and found ProRealTime. Excellent platform. Superb charting tools. AND, it comes with human contact, voice and email. Brings me to high calibre Elvira Gellens, my account Manager; knowledgeable, helpful, cheerful. She responds to emails right away, with the time zone differences. Phone calls not a problem. I am so grateful like a sailor breaking into blue sky, calm water and wind at my back. ProRealTime and Elvira – you are great. Thank you.

25 May 2025
Unprompted review
Rated 5 out of 5 stars

Its a great trading platform

Its a great trading platform, very user friendly. You have many configuration options, clear nice looking charts. It would be good to have a wider range of brokers. Great and polite customer service. I miss only one thing in trading automation. Trades are executed on next bar if conditions are met.

15 June 2025
Unprompted review
Rated 5 out of 5 stars

Using the interface between PRT and…

Using the interface between PRT and Interactive Brokers is great! I had an initial problem making the connection and Coline called me direct and fixed it all for me. She was very kind and helpful, also very knowledgeable. The charting features are second to none, with never any problem with the datafeed. Highly recommended.

4 June 2025
Unprompted review
Rated 5 out of 5 stars

Great Charts and Customer Service

I have been using these charts since 2005, right from the time of their inception. I have always found these charts really nice. They meet all my needs. These charts are clear and have plenty of options in settings . What you cannot find in any other charting service is the chart proportions ratio to the candles is always perfect even though you zoom in/out , make the charts big or small, expand it contract it . This also applies to the the sizing of the candles to the side scales. Lot of indicators. No extra charges for smaller time frames, incl ticks.
My suggestion , for further improvement, conceptually 80 % of the traders , be it stock, Forex, Futures , Options use only 10% of the hundreds of products available to them. If you make packages of what the majority of trades want and normally trade , it will make it economical and convenient for both the provider and the trader.
I will recommend everyone to try these charts and check out for yourself.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

I use the prorealtime platform for a…

I use the prorealtime platform for a short period trying to build a trading system. My experiece was absolutely positive as the platform is user friendly and also the customer service (Mrs Elvira Gelens ) was very gentle and helpful.

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Customer care like never before

Customer care like never before. Very helpfully, gentle and always available.
Platform high performance, adapt for professionals and also beginner.
Recommended.

18 April 2025
Unprompted review
Rated 5 out of 5 stars

Utterly invaluable to any serious trader!

I have been using ProRealTime charts for a considerable period of time and it is far and away the best charting platform out there. It is infinitely customisable and offers a phenomenal range of technical indicators and that’s without me utilising anything like the full range of its capabilities! No other retail platform scales and displays charts in such a way as to enable the analysis price movement as well as ProRealTime does, not even close! It is utterly invaluable to any serious trader! (Make sure you download “ProrealTime Trading” as opposed to the standard “ProRealTime” in order to get charts priced to 2 decimal points. Genuinely excellent customer service too. 10/10 from me! Could not manage without it!

18 March 2025
Unprompted review
Rated 5 out of 5 stars

I found ProRealTime by accident...and…

I found ProRealTime by accident...and I'm happy that I did. I've traded for years, and this is the best platform I've ever used. Easy to trade from the charts, excellent data feed. The market replay is excellent as it allows practice reps using the same entry techniques I use when trading in real-time. No more 3rd party applications for market replay. I'm learning to day trade and their market replay is a must have learning tool. I'm based in the US and Elvira Gelens does an excellent job proactively staying in touch, answering questions, and provides great customer service. Extremely pleased with the platform and the service. I wish I'd discovered ProRealTime sooner.

16 March 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer support

Besides offering a very well designed app, prorealtime also provides an excellent customer support. Objects in my charts replicated themselfes and the charts became dysfunctional. I contacted the customer support, and despite using the free version the team looked into my issue and solved it timely and to my satisfaction.

31 January 2025
Unprompted review
Rated 5 out of 5 stars

It is quite a unique trading platform…

It is quite a unique trading platform that is user friendly and enhances trader's perception of the market which boosts performance and overall outcome. I however wish they could bring more trading brokers especially US based like Ninja trader which is used by many futures traders

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Professional Platform with incredible Customer Experience!!

I recently opened a new ProRealTime account, and I am beyond impressed with their platform and customer service. ProRealTime is an incredibly professional trading platform, perfect for trading and chart analysis. The interface is very intuitive, making it easy to navigate even for newcomers.

A special mention to Elvira, the ProRealTime representative, who was extremely professional. Despite being based in France while I’m in the USA, she took the time to answer all my questions and guided me through the entire setup process. She ensured everything was working smoothly.

The customer service at ProRealTime is exceptional, and I highly recommend this platform to anyone looking for professional yet user-friendly trading software.

24 October 2024
Unprompted review
Rated 5 out of 5 stars

Its a great platform to trade with

Its a great platform to trade with, very easy and intuitive to use, excellent configuration options, very fast, and really really good customer service.

Any questions or issues you may have, they get straight back to you.

Had a small issue today which was exchange data related, got a reply 30 min later.

Been with them since 2019, can't imagine going anywhere else.

5 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look