PropertyGuys.com Reviews 126

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 74 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and personal approach, making the selling and buying process smooth and efficient. Many people highlight the excellent service and appreciate the significant cost savings achieved through the company's pricing structure, often saving thousands in commissions. The customer service is frequently described as supportive and responsive, with agents readily available to answer questions and provide guidance. However, some people were dissatisfied with certain aspects, particularly regarding the location-specific services, with a few mentioning that the options in certain areas were not suitable or that they felt misled about the fees. There were also occasional reports of agents not being as attentive or effective in certain regions, leading to a less positive experience for a small number of customers.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers highlight the professionalism,... See more

Service

Users describe positive interactions with service. Many reviewers highlight the professionalism and... See more

Price

Clients share positive opinions on price, with many reporting satisfaction with the price adjustments and... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the responsiveness,... See more

Location

Reviewers highlight ambiguous aspects of location. While some customers found the service helpful for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

It was A 4 only because they tried to convince us not to sell the house at the price we wanted. We were correct and successful selling the house at the price we wanted in seven days, and got above. Th... See more


Company details

About PropertyGuys.com

Written by the company

PropertyGuys.com is Canada’s largest private franchise real estate network. We are a network of local owners helping people buy and sell homes without traditional agent commissions. PropertyGuys.com positions itself as a disruptor in the real estate industry, offering a more affordable, tech-enabled approach to real estate transactions.
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4.3

Excellent

TrustScore 4.5 out of 5

126 reviews

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Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 1 out of 5 stars

When property guys showed up to my home…

When property guys showed up to my home they pressured me into signing on with them even when I asked to think about it for a night. They pressured me into selling my home as fast as possible and did an appraisal that came back way lower then what it actually sold for in order to get me to lower my price. They told me I’d be supplied with a lawyer but then when I needed one they said their lawyer was busy and told me to get my own lawyer. They told me they would supply me with a realtor to aid me in buying a new home and when the time came it turns out their realtor was not licensed in bc.??? These were all fraudulent claims and it’s put me out of house and home literally. Basically you pay 6000$ for them to take pictures then you do all the work yourself.

My recommendation to you is spend 6000 on a fancy camera take some pictures and pay to have it thrown up on the mls because these guys are as crooked as they come.

24 November 2020
Unprompted review
Rated 5 out of 5 stars

We would like to express our deepest…

We would like to express our deepest appreciation to Zak & Nadia for their overwhelming hard work to make our experience with Property guys a wonderful one. Especially knowing that they were new franchise owners & we would be their first clients we always felt they were there for us during a huge learning curve, for all of us. We genuinely respected theIr commitment to offering us a personal, honest & friendly approach.
Thank you so much & we only anticipate your future will be bigger & brighter.
Yours truly,
Marg & Renaud Vantyghem

8 October 2020
Unprompted review
Rated 1 out of 5 stars

I requested information from Property…

I requested information from Property Guys , I received an E mail from
Daina Hernden with information about the Price Etc.,
I sent 2 e mails looking for additional information and no reply , after I called the office I was promised an update, nothing received When I looked online I saw Property Guys was already experimenting in my area with ads online to sell homes......I called the office again and left a voice message, no response, after doing research online for Property Guys I read many bad reviews about them , I got zero response from them

27 February 2020
Unprompted review

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