Due to a number of problems with our credit file we struggled to obtain a remortgage & to be honest were getting quite worried . However we were quickly put at ease by Jack who managed to find a com... See more
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Proper Advice is a UK-based mortgage and protection brokerage helping people make confident financial decisions without the jargon. We provide expert advice across residential mortgages, remortgages, first-time buyers, buy-to-let and specialist lending, as well as life insurance, critical illness cover and income protection. Our approach is simple – clear advice, tailored to your circumstances, and support from start to finish. Whether you’re buying your first home, looking to reduce your monthly payments, consolidating debts, or reviewing your protection, our team searches a wide panel of lenders and insurers to find a solution that works for you. What makes us different is the way we work. We focus on straightforward communication, quick responses and keeping you fully informed at every stage. No pressure, no confusing terminology – just practical advice that makes sense. And our support doesn’t stop once your mortgage completes. We stay in touch to help you review your mortgage and protection regularly, so you’re always on a deal that’s right for your situation.
Contact info
25-27 Lower Bridge Street, CH1 1RS, Chester, United Kingdom
- 01244955399
- info@properadvice.co.uk
- properadvice.co.uk
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Absolutely fantastic service always…
Absolutely fantastic service always available to help. Really appreciate the attention to detail from Jack and Georgia.
Fantastic service from start to finish
Fantastic service from start to finish. Amy and Harry made the experience a smooth and stress free one
Jack and Georgia make the process so…
Jack and Georgia make the process so simple, have used them for many years and would never go any where else, literally do everything for me
Nina was great throughout
Nina was great throughout, always contactable, quick to chase things up and very efficient.
Brilliant customer service
Brilliant customer service, both Dan and Nina are great and really helped to ensure my remortgage went through as quickly snd smoothly as possible. Highly recommend
Harry and Amy were both amazing
Harry and Amy were both amazing, really attentive and made the whole process seamless!
Professional, easy to navigate process.
From an initial post I noticed on Instagram, and our first conversation with Conor (business consultant), 1hr later, to completing our new mortgage offer, took around 5 weeks.
Conor passed us onto Tom (mortgage/protection advisor) who searched the market for the remortgage products available to us.
From this point on we were in regular communication via WhatsApp messages, emails and phone calls with Zach (broker support) and Amy (admin team manager).
Most of our email and phone contact, once our product was sourced, was from Nina (admin team manager), who kept us up-to date with each stage of the process.
It was a simple, smooth process from start to finish.
We would recommend Green Mortgages.
Regards,
Garry & Mike (North Wales).
Highly Recommended
Brilliant communication and transparency throughout the entire process. Kept us up to date on our options and changes when applicable, very content with the service provided!
Great experience
Great experience! Made the process pretty seamless. They kept in regular contact with us and were flexible in their communication with us with calls/emails/whatsapps (I am rubbish with my personal phone during working hours). Would definitely recommend and use them again in the future.
I can not fault this company
I can not fault this company. Harry and amy have sorted my mortgage out for the past few years. I have always been very happy with the service. Thank you.
Excellent from start to completion!
If you’re looking for mortgage advice or considering a remortgage, I can’t recommend Green Mortgages highly enough.
From the very start, the service was outstanding. I was given clear, helpful advice and all the support I needed to make the right decision. Once we had our first offer, Nina kept in touch every week with updates on rates and let us know if a better deal became available. Nothing was ever too much trouble.
Overall, the service was excellent from start to finish. I’ll definitely be using them again in the future.
Highly recommend green mortgages
From start to finish Jack and Georgia we're amazing. They explained everything and went through everything in great detail. When I was stressed they took the time to talk things over with me.
Thank you so much to both of you.
Professional
Professional, smooth and worked at pace. Absolutely brilliant from Start to completion. Would highly recommend.
Dan was brilliant from start to finish
Dan was brilliant from start to finish! Very speedy process and kept me in the loop at all stages! Thanks again for everything!
A great company to find the right…
A great company to find the right remortgage deal. Recommended by friends who have used them I was a bit hesitant at first, but Jack and Georgia went above and beyond. Emails, phone calls, WhatsApp.. the communication was excellent. I can’t recommend them enough for making this process so easy and straightforward.
Our first time using Green Mortgages
Our first time using Green Mortgages, and what a really great experience. Thank you so much to Harry and Amy, you were both so friendly, helpful and knowledgeable, not to mention getting us a really great deal for our remortgage, and our insurance. Amy was constantly in touch and called to give us updates regularly. She was absolutely brilliant at handling the solicitors also. I’m so grateful for all your help, thank you so much.
Honestly such a brilliant company…
Honestly such a brilliant company from start to finish. We were sorting a remortgage and Amy and Harry were both incredible. Super quick at replying to emails, ironing out issues if they arose and always a pleasure to speak too. Nothing was ever too much trouble. The whole process happened quickly, smoothly and very efficiently. Harry was able to find us a great mortgage and save us a lot of money each month. During the final stages, Amy was amazing at updating us with timelines and liaising with our solicitors. And if ever we had any questions, Amy always replied quickly and was always such a pleasure to speak too. I thoroughly recommend this company and will be using again next time our mortgage is up for renewal.
We wouldn’t use anyone else
This is the second time we’ve used Green Mortgages to remortgage our property and we can’t speak highly enough of them. Jack and Georgia are committed to finding their clients the best deal available and are extremely professional, responsive and patient. Thanks again guys!
Excellent service from start to finish
Excellent service from start to finish. Complicated mortgage process as we moved house a week after completing on remortgage but Harry and Amy were excellent
Exceptional professional service from…
Exceptional professional service from start to finish. I am not very wise at these sort of issues such as setting up a mortgage but Green Mortgages were brilliant. I have secured a mortgage through them with a reputable bank with affordable repayment terms. A big thank you to Harry and especially Jess Blythin for all her hard work getting it all sorted for me. Highly recommend them.
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