Due to a number of problems with our credit file we struggled to obtain a remortgage & to be honest were getting quite worried . However we were quickly put at ease by Jack who managed to find a com... See more
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Proper Advice is a UK-based mortgage and protection brokerage helping people make confident financial decisions without the jargon. We provide expert advice across residential mortgages, remortgages, first-time buyers, buy-to-let and specialist lending, as well as life insurance, critical illness cover and income protection. Our approach is simple – clear advice, tailored to your circumstances, and support from start to finish. Whether you’re buying your first home, looking to reduce your monthly payments, consolidating debts, or reviewing your protection, our team searches a wide panel of lenders and insurers to find a solution that works for you. What makes us different is the way we work. We focus on straightforward communication, quick responses and keeping you fully informed at every stage. No pressure, no confusing terminology – just practical advice that makes sense. And our support doesn’t stop once your mortgage completes. We stay in touch to help you review your mortgage and protection regularly, so you’re always on a deal that’s right for your situation.
Contact info
25-27 Lower Bridge Street, CH1 1RS, Chester, United Kingdom
- 01244955399
- info@properadvice.co.uk
- properadvice.co.uk
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Great communication
I have just completed my mortgage today and have been very happy with the service.
I have been dealing with Nina throughout my journey. Communication has been excellent and I have been kept in the loop throughout.
Re mortgaging can be a minefield
There were times I was a little but lost in the process but Nina was on hand to put things in to layman's terms to help with my understanding.
Great service. Would definitely recommend
I can not fault this company/team
I can not fault this company/team. Absolutely streamline from start to finish. Offered me good options for my remortgage and even had a rate drop within the process.
Very friendly, professional, open and honest. I felt very comfortable talking but my financial situation.
Communication was excellent throughout the whole process even during holiday periods and staff changeovers (due to maternity leave) I felt the handovers were excellent so it meant I never had to chase or start a conversation again with somebody new as everyone was up to speed on my case before speaking to me.
The whole team Michael, Ciaran, Jessica, Nicole and Nina worked effortlessly thank you all so much.
I will definitely continue using Green Mortgages in the future and would highly recommend to anyone.
I had a really good experience with…
I had a really good experience with everyone on the team. They made it effortless and made it a much easier process. The team couldn’t do enough.
Harry and Amy were both fantastic
Harry and Amy were both fantastic. My case was not simple,but Harry came through and found me a great mortgage deal with a decent provider. The follow up effort from Amy after offer was efficient and dedicated. They took a lot of stress off my shoulders and 6 months after completion, I am still eternally greatful for everything that they did to help.
Nina and Jack were great
Nina and Jack were great
Hassle free remortgage at a great rate
Will recommend to friends in future
Proper Advice is an amazing mortgage company
This mortgage company was amazing. I cannot doubt a single issue. They kepte updated at all times, they replied to messages really quickly. They were really friendly and very informative.
Easy process from start to finish
Easy process from start to finish. Great Comms throughout from Nina and Dan with regular check-ins.
Good at making the information simple to understand
Green Mortgages aka Proper Advice
These guys were absolutely superb.
The system they have in place is so easy to use. They are quick, prompt and really
Know what they’re doing. As long as you do your part and send the required documentation, you’ll get the fastest service I’ve ever had when applying for a mortgage. It’s seamless end to end. Everyone we spoke to through the process was super helpful, and Nina who looked after us through most the process was superb and highly professional. I won’t be going anywhere else in the future and highly recommend them.
Very positive mortgage experience
Very good Comms from start to finish from Connor, Jack and Georgia. Emails responded to in hours not days or weeks. Very pleased with the outcome and reduction in our outgoings.
Excellent support and guidance
Nina and the rest of the team made the process so much easier. Nina was able to explain each step to me and remained in regular contact. The whole process would have been so much more stressful without the support and guidance I received from Nina and the team
Fantastic service
Tom and Nina were really fantastic to deal with. Nothing was too much trouble for them and they made the whole experience really easy and stress free.
Nina and her team were absolutely…
Nina and her team were absolutely amazing, they helped me through every step of remortgaging, sealed me the best deal, and stayed in touch the whole way through, I’m so grateful for there help, cannot recommend them enough
A star service , A star communication
And they really care about you as a person , highly recommend them
Great company
Great company. Reliable and customers always keep updated. Highly recommended.
I had an outstanding experience
I had an outstanding experience! From start to finish, communication was clear, timely and incredibly helpful. They made the entire process smooth and stress free, always taking the time to explain everything in detail and answer any questions I had. I was very impressed with their professionalism and dedication. I would recommend their services to anyone looking for a reliable and knowledgeable mortgage advice!
Excellent service from Nina and the team
Nina and the team made the whole process seamless and kept in regular contact right through to the exchange would recommend them for your mortgage requirements - Thanks Nina and the wider team. Best Wishes Chris S
The Team at Proper Advice were amazing, making my re-mortgate simple, easy and quick
Everyone I spoke to in the Company were knowledgable, friendly, helpful and extremely responsive. The whole process from start to finish was so much simpler and less stressful than I thought it would be!
Nina Dodd was brilliant - guiding me every step of the way, and was in constant communication with me. Thank you so much!
Tim and Nina at Green Mortgages have…
Tim and Nina at Green Mortgages have been absolutely outstanding. Tim worked tirelessly to support us through our remortgages — even when we were dragging our feet at times! He consistently went above and beyond to secure us the best possible deal, which has made a significant improvement to our disposable income.
Nina kept us fully informed throughout the entire process and was always available to help with anything we needed. Her clear communication and support made everything run smoothly from start to finish.
A massive thank you to both of them, and to the rest of the team at Green Mortgages. Their service has been exceptional and is highly commendable. I couldn’t recommend them more.
Invaluable experience
Huge thanks to Jack and Georgia for making my mortgage process about as stress free as it gets. Jack quickly secured the AIP and subsequently the mortgage itself. Georgia handled all the admin with zero fuss and even kept on top of my solicitor when things slowed down. They kept checking the latest rates right up to completion to make sure I got the best deal possible.
Professional, proactive, and genuinely invested in getting the best outcome. Worth every bit of the five stars.
The service I had from both Georgia and…
The service I had from both Georgia and jack was amazing. They were always happy to answer any questions we had and made the whole process easy thank you!
The team are amazing with a wealth of experience and knowledge
The team are amazing , made sure we had all the info on the products and were so accommodating when it comes to exploring and explaining. They also sorted out all my home and content insurance too . I would highly recommend them and nothing is too much . Thanks guys
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