Propeller Travel Reviews 

Used these guys for last minute bookings and always blown away with the service.
I can't recommend them enough, everyone in the team is so friendly, open and gets the job done!

Thanks again guys :)

Fantastic service
Very impressive support from Jamie - highly recommend.
I had a complex booking and he totally understood my needs and requirements. Will use again - thank you so much.

Propeller Travel was very responsive and helped book an itinerary that I would not have been able to secure with any online travel agent. Their services were invaluable on my trip!

Excellent travel agency with exceptional staff

Responsive team despite the BA strikes and hurricane situation in Florida. Very useful if you would like a different flightpath or if you want/need to add longer layovers.

Client contact is always very polite and knowledgeable.

Have used Propeller several times for complex flight itineraries and hotel bookings.
Found them extremely efficient and helpful
Would highly recommend and use them again.

Initial customer service was great when I was booking a complex, multi leg return set of flights. However, two of my flights were unilaterally cancelled. It was only by chance that I noticed this, Propeller didn’t update me to let me know. If I had not followed up, I would have been stranded. When I tried to get in touch to ask about this problem, none of Propeller’s phone lines worked. This was pretty worrying! When on my trip, I rang to ask for advice about the Heathrow airport strikes as they were going to impact my travel. Nobody returned my call despite being assured that somebody would. Consistently poor service that was really frustrating and disappointing to have to deal with.

Great service from booking through to helpful advice when my flight was cancelled. Thoroughly recommend.

I have used Propeller Travel for several years now and have never been let down. They are knowledgeable (very), patient and extremely friendly to deal with. They have gone the extra mile for me whenever I have a question and I am never made to feel like a nuisance. They have looked into itineraries and always find something that is either better priced or a better schedule. I would highly recommend them to anyone who wants an intelligent, capable and trustworthy independent travel agent.

Definitely recommended for complex travel bookings. Customer support usually replies fast and works practically 24 hours, also during the weekends. Works especially well for frequent fliers who are looking for competitive business (or first) class prices. Usually the first response comes within a few hours and even the most complex cases (like mine) are handled promptly. Propeller also tries to keep you updated if finding proper flights takes longer than usual.

Excellent service, very reasonable fee, "out of the box" thinking in terms of finding the best routes, availability etc, and very knowledgeable as far as BA GUFs are concerned.
Also, when it matters most, if changes need to be made to a booking they are handled promptly and efficiently.

Used them now a number of times, and will continue to do so.

Knowledgeable, competent and friendly agents, happy to spend some extra time making my reservations as wanted

Propeller travel were fantastic while booking an airfare utilising a BA GUF2. Service was exceptionally quick, contacted them through their website on a Sunday morning- Jen responded within the hour with flight options and prices. A couple of confirmations later and they had booked by the end of the day Sunday. BA was the slowest part of the process - approving the application of the GUF2 voucher.

Outstanding service - would definitely use again.

I have used Propeller three times now for booking trips. Twice for complex flights and once to use my BA upgrade voucher.
On all three occasions the team at Propeller have been very quick in getting back to me and calling me to discuss my flights and also alternatives when my desired intinary is not available. They are very quick at turning things round, ive had e-tickets issued within 24hrs of submitting a request. I would recommend them and will use them again as my first choice of TA.

Thanks Propeller amd keep up the good work.

Daniel is brilliant. Really goes the extra mile, every time

Excellent service. Daniel K knows his onions.
Thank you.

First time and super impressed, will def use again!

Excellent. The process of booking was very straightforward and also great service. A senior agency called me directly to thank me for my purchase. Great touch. Will certainly be using Propeller again