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Project Solar Reviews 6,915

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,185 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, knowledge, and friendly demeanor, often highlighting their efficiency and helpfulness during installations and appointments. The service provided is frequently described as excellent from start to finish, with many appreciating the clear communication and smooth process. Reviewers are particularly impressed with the installation teams, who are noted for being tidy, hardworking, and explaining everything thoroughly. However, some customers experienced issues with product compatibility, such as inverters not fully charging EV cars, or discrepancies between promised and actual panel fitment on roofs. There were also occasional complaints about scaffolding delays or placement, and a few instances where sales representatives were perceived as less knowledgeable or pushy.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Reviewers highlight positive aspects of service, with many praising the professional, friendly, and efficient... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness and efficiency of... See more

User experience

Reviewers mention positive feedback about user experience, with many describing it as a great experience from... See more

Product

Clients share ambiguous opinions on product, with some finding the product excellent and meeting... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam came to our house for the initial appointment, he was super knowledgeable and very patient to say we had two young children running riot in the house! Shout out to Paul W and Jordan W too who fit... See more

Company replied

Rated 5 out of 5 stars

Project Solar kept in contact before the installation to make sure the scaffolding was done and answer questions. Bogdan and Razvan turned up nice and early and worked straight through till around 16.... See more

Company replied

Rated 5 out of 5 stars

Extremely professional service from start to finish. The two installers Paul Wigfall & Jordan Williams arrived on time and honestly didn’t stop until the install was complete. They explained all I... See more

Company replied

Rated 5 out of 5 stars

I was delighted when Rickie arrived, as he has helped me before and I knew straight away that my solar system was in good hands. My inverter had failed, but Rickie quickly identified the problem and... See more

Company replied


4.5

Excellent

TrustScore 4.5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Solar panels and battery installation.

Ben and Frazer installed and set up our solar panels and batteries. They were very good at communication and arrived on time, they had everything set up very quickly, left no waste and did a very neat job. We are very pleased.

10 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your feedback. It is great to hear that Ben and Frazer delivered a swift, tidy and well communicated installation. We will be sure to pass your comments on to them both.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 4 out of 5 stars

Good but could be better

We were kept informed on what was going to happen and when. The installers were a great bunch of guys who were friendly and worked hard. The pre installation engineer/ salesman was knowledgeable informative, and happy to answer questions. Unfortunately our first installation appointment was cancelled by Project Solar with a day's notice but then someone was going to try and do the same with our next appointment - we had to point out this was not acceptable given this had already happened abd we had the scaffolding up partially blocking access to our house and garage

10 June 2026
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Reply from Project Solar

Thank you for your feedback. We are glad the installation team and pre-installation survey both met your expectations.

We are sorry for the disruption caused by the cancelled appointment and fully understand why a second attempt to reschedule was not acceptable, particularly with scaffolding already in place. This is not the standard we hold ourselves to and we apologise for the inconvenience caused.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 3 out of 5 stars

Scaffold turned up3days early which…

Scaffold turned up3days early which ment our daurgters hen party had to be held inside.
Batteries and inverter didn’t go where originally agreed do to not being enough space although surveyed.
New position is now outside and needs a internet signal booster due
To being further away from
the router which project solar have said they will provide.
No manual /data provided with the inverter or batteries had to request form
.project solar now received.
Need scaffolding to be gone ASP due to stopping Tv Sky signal was told could be up to 14 days.
On site teams very helpful and clean

10 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback and we are sorry to hear the early scaffold arrival caused such an inconvenience, particularly given the timing with your daughter's hen party.

We acknowledge the issues raised around the battery and inverter placement and the documentation, and we are glad these are being addressed. We will ensure the internet signal booster is provided as agreed and will do our best to have the scaffolding removed as soon as possible.

We are glad the on site team made a positive impression and we appreciate your patience throughout.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Matt & Kieron

What a team Matt the electrician & Kieron the roofer the “ATeam” Very competent and professional. Completed a 12 solar panel, inverter & battery installation working late to complete the job with no issues at all. Highly recommended

9 June 2026
Unprompted review
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Reply from Project Solar

Thank you for your recommendation. Matt and Kieron working late to see the job through to completion is exactly the dedication we expect from our team and we are delighted it was recognised.

We will make sure they both see this.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Aidan from the customer care team was…

Aidan from the customer care team was really helpful on the phone provided alot of information for me and was really kind

9 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We are glad Aidan was able to assist you and that you found him both helpful and informative. We will be sure to pass your comments on to him.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

The engineers came on time and finished…

The engineers came on time and finished the job in 1 day. Amazing

8 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We are glad the team arrived promptly and completed the installation efficiently in a single day.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

The whole experience gas been great…

The whole experience gas been great from start to finish. The sales advisor was knowledgeable and helpful when explaining what to expect from the system. The fitting team where great, very helpful and professional. So far we are super happy

9 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your kind words. It is great to hear that both the sales and installation stages of the process left a positive impression.

We hope the system continues to exceed your expectations.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Just perfect

We had our panels installed from Bogdan. Everything went perfect. Very polite and friendly person. Would definitely suggest to have him as an installer.

9 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We are glad Bogdan made such a positive impression and that the installation went smoothly. We will ensure your kind words are passed on to him.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 1 out of 5 stars

Transfer of ownership take forever

Bought a house with solar panels installed by Project solar. Took $60 for transfer of ownership however it wasn't include any physical check but a phone call. And back and forth already 2 months just to set up an account to access the online app, which it is not yet set up til now.

9 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your feedback and we are sorry to hear the transfer of ownership process has taken longer than it should.

We have requested your details and are actively looking into this for you. We appreciate your patience and apologise for the inconvenience caused.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 4 out of 5 stars

Solar install

I had three very nice and polite gentlemen come and install my solar panels on Saturday in some rather awful weather. Adam, Dave and Jevon did a good job and completely cleared up behind them. Any questions I asked were answered and information was given freely. I would thoroughly recommend this install company.

8 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your recommendation. Installing in difficult weather conditions is no small task and we are glad Adam, Dave and Jevon delivered to a high standard regardless.

We will be sure to pass your kind words on to them.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Friendly and down to earth…

Friendly and down to earth representative. Very knowledgeable and explained everything thoroughly.

8 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We are glad our representative was able to put you at ease and provide a clear and knowledgeable consultation.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Met with Chris Thom who was extremely…

Met with Chris Thom who was extremely thorough taking time to explain everything from expected savings and how solar panels work etc
We were very impressed with him and the company
Really couldn’t have asked for more

8 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your kind review. We are glad Chris was able to provide such a thorough and informative consultation and that you left feeling confident and well informed.

We will ensure your comments are passed on to him.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Brill installers

Great work by the lads installers

8 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We are glad the installation team did a great job for you.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Perfect from start to finish

Perfect from start to finish. Great job from the lads today and it’s been completed to a very high standard

8 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We are delighted to hear the team delivered to such a high standard and that the whole experience went smoothly from beginning to end.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

The electrician is friendly and very…

The electrician is friendly and very helpful. The workplace is kept clean and tidy. All excess equipment taken away.

8 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We are glad to hear the work was carried out in a professional and tidy manner throughout.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Fantastic service

Fantastic service, quick installation

5 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your kind words. We are glad the installation was completed swiftly and to your satisfaction.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Guys came through and delivered a good…

Guys came through and delivered a good job. really helpful and knowledgeable.

Thanks to Fraser & Ben

8 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We are glad Fraser and Ben delivered to a high standard and that you found them helpful and knowledgeable throughout.

We will pass your thanks on to them both.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Solar Power cables moved outside Electric box

We had to have cables to our Electric box moved so that Octopus could fit a Smart Meter.

So they asked if Project Solar could arrange for the work to be done.

Today, Nyron Nembhard, one of their engineers, came out to us. He did a brilliant job, very neat and nothing was too much trouble.

He's very professional and friendly. Thanks Nyron.

8 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We are glad Nyron was able to get everything sorted for you ahead of your smart meter installation and that he left a positive impression.

We will be sure to pass your kind words on to him.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Amazing!

Amazing!! 6 Starr!

4 June 2026
Unprompted review
Project Solar logo

Reply from Project Solar

Thank you so much. We are delighted you are happy with everything.

Kind regards,
The Project Solar Team
Project Solar UK

Rated 5 out of 5 stars

Clean and Tidy Job

Clean and Tidy Job , excellent for explaining the System.

5 June 2026
Project Solar logo

Reply from Project Solar

Thank you for your feedback. We are glad the team left everything clean and tidy and that the system was explained clearly.

Kind regards,
The Project Solar Team
Project Solar UK

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