Project MerchandiseReviews 

154
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Such a friendly team! Was a pleasure talking to everyone and the merch they helped us create for our first ecommerce event looked amazing, we got so many compliments! We did a lot of research into... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it is working with Project Merchandise, you lot really do make every piece of communication and transaction so smooth and easy. A pleasure to work with 😊 .

Company replied

Rated 5 out of 5 stars

From the very beginning Shaliza has been amazing! Supper responsive and covering all of my questions! Once the order is processed you are kept up to date with the whole process! Jack emails to advise... See more

Company replied

Rated 5 out of 5 stars

Really helpful and easy to work with. Catered for all our needs and had very prompt responses when we were going back and forth on orders. Great choice of sustainable products and team put toge... See more

Company replied

Company details

  1. Promotional Products Supplier
  2. Promotional Item Store

Written by the company

We believe greener merch is better merch, so we help businesses source only the most eco-friendly branded products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.9

All reviews

(154)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer service and speedy delivery

Project Merchandise had great customer service, speedy emails then super fast production and delivery once our order had been placed. They even began production before the transaction to aid our short notice delivery date. The quality of products was also great. Would highly recommend.

20 August 2021
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks for the great service and product review Jamie, look forward to growing our partnership together.

Rated 5 out of 5 stars

Excellent speedy service and brilliant items

We recently had an event that required lots of little prizes and we didn't want to order the usual tat so I got in touch with Chris and asked if he could source us some unbranded, sustainable alternatives. Quick as a flash, I received a quote with some great options, we placed the order, paid the pro-forma invoice and received the items in record time. Excellent service and great items from a fantastic supplier. Thanks so much

20 August 2021
Unprompted review
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Reply from Project Merchandise

Thanks for the great service and product review Caz, we look forward to working together again soon.

Rated 5 out of 5 stars

Trusted sustainable merchandise partner

In Project Merchandise we found the ideal partner, who was able to supply a wider range of sustainable, custom products of the highest quality and good price.

19 August 2021
Unprompted review
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Reply from Project Merchandise

Thanks for the great product review Katya

Rated 5 out of 5 stars

Top class service!

Prompt, attentive and considerate service. Great communication throughout - from initial email to final delivery confirmation. Would most certainly use project merchandise again for future orders!

5 August 2021
Unprompted review
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Reply from Project Merchandise

Thanks Courtney, we look forward to working together again soon

Rated 5 out of 5 stars

Great service and sustainable products

We were very happy with the production of our items from start to finish. The customer service was great and production time was quick. We already had designs in place and when the exact product we were envisioning wasn't available Chris provided us with multiple alternate options and suggestions and we were able to get some great items. The team is knowledgeable on each individual product and it is clear what makes each item sustainable which is very helpful.

We look forward to making all of our branded items sustainable in the near future and work with Project Merchandise.

5 August 2021
Unprompted review
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Reply from Project Merchandise

Thanks Marina for such a wonderful service and product review, we look forward to working closer together and helping make all of your merchadise sustainable

Rated 5 out of 5 stars

Brilliant team!

Very attentive team and quality products! Seamless process throughout. We will definitely be working together again in the future.

4 August 2021
Unprompted review
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Reply from Project Merchandise

Thanks for the great review Sophie, we look forward to working on more projects together soon

Rated 5 out of 5 stars

Highly Recommended

Everything we ordered was perfect and on time. Great service from start to finish, thank you!!

29 July 2021
Unprompted review
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Reply from Project Merchandise

Thanks for the great service and product review, we look forward to working together again soon

Rated 5 out of 5 stars

Five Stars

Chris, Lex and the rest of the team at Project Merchandise are fantastic. They are extremely responsive, professional and reliable.

We have recently ordered some lanyards which are of great quality along with a sustainable but affordable price bracket. We look forward to ordering more reliable and quality items from such a great team.

28 July 2021
Unprompted review
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Reply from Project Merchandise

Thank you for such a lovely review, very much looking forward to working together again soon.

Rated 5 out of 5 stars

Great products, excellent service

We recently worked with Project Merchandise to create some branded merchandise for new colleagues. The team were very helpful & accomodating to our budget, rather tight deadline and a number of other requirements we had.
We recieved great feedback about the products from recipients, and they looked great.
We have since recommended Project Merchandise for other projects as we were very happy with the outcome.

21 July 2021
Unprompted review
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Reply from Project Merchandise

Thanks for the great review Catherine, great to hear the products went down well and look forward to working with more of the team.

Rated 5 out of 5 stars

Excellent service and lovely…

Excellent service and lovely merchandise. Project Merchandise created some bespoke gifts for a corporate event all of which were a huge success and well received. Would recommend and use again.

19 July 2021
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks for the great service and merch review Amy, we look forward to working together again soon.

Rated 5 out of 5 stars

Professional team & great quality product

Chris & team helped us produce branded double sided bandanas and were professional, helpful and produced a great product. Highly recommend!

14 July 2021
Unprompted review
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Reply from Project Merchandise

Thanks for the review Beth, one of our favourite campaigns to be involved with!

Rated 5 out of 5 stars

Exceptional service

Exceptional service. Kept up to date throughout the process. Always a good range of products to suit different budgets and manages to source the best quality too. Cannot rate Project Merchandise enough.

13 July 2021
Unprompted review
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Reply from Project Merchandise

Thanks so much for the great service and product review, we look forward to working together again soon

Rated 5 out of 5 stars

It's been great working with Project…

It's been great working with Project Merchandise. They are easy to work with and their products are high quality. Sustainability is a big factor in producing corporate gifts, which is why I will continue to use Project Merchandise as they specialise in this area.

23 June 2021
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks James, looking forward to our continued partnership.

Rated 5 out of 5 stars

Great service, highly recommend!

Great service overall. Very helpful and super flexible to our needs. Would highly recommend!

18 May 2021
Unprompted review
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Reply from Project Merchandise

Thanks Duncan, glad we could help! Look forward to working again together soon.

Rated 5 out of 5 stars

Highly recommend!

I was absolutely delighted with the speed of service and quality of products from Project Merchandise. Massive thank you. Highly recommend!

14 May 2021
Unprompted review
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Reply from Project Merchandise

Thanks so much for the great review Lorna! We look forward to working together again soon.

Rated 5 out of 5 stars

Great service

Great service, brilliant products!

7 May 2021
Unprompted review
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Reply from Project Merchandise

Thanks for the great review Holly! We look forward to working together again soon.

Rated 5 out of 5 stars

100th Birthday Box

Used Project Merchandise to provide a 100th birthday branded box containing eco friendly stationery items for all our staff - ideal when everyone was working from home and unable to access the stock room for pads, pens, etc. PM came in within our budget and the quality of items and packaging - to over 900 individual addresses - was excellent.

6 May 2021
Unprompted review
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Reply from Project Merchandise

Thanks for the lovely review Julie! It was a great project to be involved with, we look forward to working together again soon.

Rated 5 out of 5 stars

Helpful and high quality

We recently worked with Project Merchandise to produce sweatshirts for our team. The process was very easy and Chris was extremely helpful, even with everyone on our team requesting a different size and colour. The sweatshirts are very high quality and arrived quickly and easily, we would definitely recommend.

4 May 2021
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks for the lovely product and service review Ellie! Look forward to working together again soon.

Rated 5 out of 5 stars

Always willing to go the extra mile to…

Always willing to go the extra mile to fulfil requirements and Chris has suggested some great ideas. Pleased with the quality of goods and the team keep you up to date throughout the whole process.

3 May 2021
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thank you for the great review on our products and service Adele, we look forward to working together again soon.

Rated 5 out of 5 stars

Great service

Great service - super friendly and my jute bags look great!

1 May 2021
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks for choosing us Ella - it was great to help out!

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