First4Frames Reviews 164

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Had a slightly damaged poster (huge) which I asked to be framed. Was given great advice on frame choice/mounting and a clear idea of the timescale for the work.Price was really reasonable. The finishe... See more

Company replied

Rated 5 out of 5 stars

Fabulous service yet again. I took a mirror in this morning at 9 to be framed. Got it back by noon. Qyality and friendly service. Highly recommend to anyone.

Company replied

Rated 5 out of 5 stars

Having used First4Frames previously, I had no hesitation in taking the two items I needed to be framed to Bob. He was clear on timescales for each item and options to show off the items at thei... See more

Company replied

Rated 5 out of 5 stars

Bob at First4frames is first class. His knowledge, attention to detail, advice, workmanship and customer service is second to none. He has done two pictures for us now and both are amazing. Two quick... See more

Company replied

Company details

  1. Picture Frame Shop
  2. Art Gallery
  3. Promotional Products Supplier
  4. Scrapbooking Store

Written by the company

Discover the art of framing redefined with First4frames! As masters of the craft, we are dedicated to turning your cherished moments into timeless treasures. Our expertise encompasses crafting exquisite picture frames, precision photo printing, and offering an extensive range of framing and mounting options that cater to your unique preferences. At the heart of our offerings lies our online art gallery, a virtual haven where you can explore a diverse collection of artworks. Here, you have the power to select your desired piece and customize it with a variety of framing and mounting choices, all from the comfort of your own space. Our seamless online platform makes the entire process effortless and enjoyable. With a commitment to excellence, we work with renowned manufacturers to source the finest materials for our frames, ensuring that each frame is a testament to quality and craftsmanship. From classic designs to modern aesthetics, our hand-finished frames exude sophistication, showcasing your art and memories in the best possible light. Experience the convenience of ordering your artwork online, complete with your chosen framing and mounting preferences. Let us bring your vision to life and deliver it directly to your doorstep, ready to adorn your space with elegance. First4frames is your partner in turning moments into masterpieces, making every frame a story and every memory a work of art.


Contact info

4.9

Excellent

TrustScore 5 out of 5

164 reviews

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Rated 5 out of 5 stars

Fabulous service yet again

Fabulous service yet again. I took a mirror in this morning at 9 to be framed. Got it back by noon. Qyality and friendly service. Highly recommend to anyone.

26 March 2026
Unprompted review
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Reply from First4Frames

Thank you so much for your continued support and kind words!

We’re delighted we could turn your mirror framing around so quickly and that you were happy with both the quality and the service. Providing a fast, friendly experience without compromising on craftsmanship is exactly what we strive for.

Your recommendation really means a lot to us, and we look forward to helping you again soon!
Bob

Rated 5 out of 5 stars

POSTER FRAME

Had a slightly damaged poster (huge) which I asked to be framed. Was given great advice on frame choice/mounting and a clear idea of the timescale for the work.Price was really reasonable. The finished product was magnificent. A really professional job that looks fantastic and really complements the original poster. Would certainly recommend.

2 March 2026
Unprompted review
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Reply from First4Frames

Thank you so much for your kind words!

We’re really pleased we could help with your poster, especially given its size and the initial damage. It’s great to hear that the advice on framing and mounting was useful, and that everything—from pricing to timescales—met your expectations.

Most importantly, we’re delighted that you’re happy with the finished result. Knowing that the framing complements the original piece and brings it to life is exactly what we aim for.

We truly appreciate your recommendation and hope to help you again in the future!
Bob

Rated 5 out of 5 stars

Great product and carefully packaged.

20 March 2026
Unprompted review
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Reply from First4Frames

Thank you for your kind words—we’re really pleased you’re happy with your purchase.

We take great pride in our packaging to ensure every piece arrives safely, especially as we use real glass rather than perspex like many others. It’s great to hear that care came through in your experience.

We truly appreciate your support and look forward to helping you again in the future. We hope you enjoy your artwork for years to come!
Bob

Rated 5 out of 5 stars

Amazing 5 star service completed by Bob…

Amazing 5 star service completed by Bob & the team thank you so much those items are pride of place on our walls 👌

8 January 2026
Unprompted review
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Reply from First4Frames

Thank you so much for the fantastic review!

We’re absolutely delighted to hear that you’re so pleased with the service Bob and the team provided. It means a great deal to us that your pieces now have pride of place on your walls — that’s exactly what we aim for with every order.

We truly appreciate you taking the time to share your experience, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Quality Work and Service

Having used First4Frames previously, I had no hesitation in taking the two items I needed to be framed to Bob.

He was clear on timescales for each item and options to show off the items at their best.

The turnaround was very quick from initial conversation on Monday afternoon to having both ready by Wednesday evening of the same week.

Would highly recommend.

12 January 2026
Unprompted review
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Reply from First4Frames

Thank you very much for taking the time to leave such a thoughtful and positive review.

It was a real pleasure to help with both items, and I am delighted to hear that the guidance on framing options and the agreed timescales were clear and helpful. Taking the time to understand each piece and present it in a way that truly enhances it is something we place great importance on.

I am also pleased that the turnaround exceeded expectations. Providing a prompt service without compromising on quality is always our aim, so your feedback in this regard is especially appreciated.

Thank you again for your recommendation. We genuinely value your continued support and look forward to welcoming you back to First4Frames in the future.

Kind regards,
Bob
First4Frames

Rated 5 out of 5 stars

I reached out to First4Frames to…

I reached out to First4Frames to inquire about large photo frames for a Photo Booth at my son’s school leavers party. Although it wasn’t their usual service, they happily made one for me without any issues. Their service was incredibly friendly and impressive, and I highly suggest them to everyone. Here’s a little advice: if you can’t find what you’re looking for on the site, give them a call. If it’s feasible, they’ll create it for you. Immense thanks once more!

7 January 2026
Unprompted review
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Reply from First4Frames

Thank you very much for taking the time to share such a detailed and thoughtful review. We were absolutely delighted to assist with creating a large photo frame for your son’s school leavers’ party, and we’re pleased that we could accommodate something outside of our usual offerings. Helping customers bring special events to life is always a privilege for us.

It is especially rewarding to hear that you found our service friendly, flexible, and impressive, as we place great importance on clear communication and going the extra mile whenever possible. Your recommendation and advice to reach out directly if something isn’t visible on the website is greatly appreciated—custom and bespoke requests are often achievable, and we’re always happy to explore solutions.

Thank you once again for your kind words and support. We truly appreciate your trust in First4Frames and hope to assist you again in the future.
Bob

Rated 5 out of 5 stars

I highly recommend First4Frames

I highly recommend First4Frames. Bob went above and beyond to provide first class service for me. I’m delighted by the high quality of his work.

6 January 2026
Unprompted review
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Reply from First4Frames

Thank you very much for your kind recommendation and generous feedback. I’m delighted to hear that you were happy with both the service and the quality of the finished work. Going above and beyond for customers is something I take great pride in, so your comments are truly appreciated.

Thank you for choosing First4Frames and for taking the time to share your experience. I look forward to helping you again in the future.
Bob

Rated 5 out of 5 stars

Once again, a superb job.

Once again, Bob has done an excellent job for us. We gave him six items, including a couple that were not straightforward framing jobs (one a stained-glass panel), and we’re absolutely delighted with his work again.

He does a premium job for a very reasonable price and his communication is excellent.

20 December 2025
Unprompted review
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Reply from First4Frames

Thank you for such a thoughtful and detailed review. We are delighted to hear that you are once again pleased with the results, particularly with the more complex pieces. Bob takes great pride in delivering high-quality craftsmanship, and it is especially rewarding to know that his attention to detail, fair pricing, and clear communication are appreciated. Thank you for your continued trust in First4frames — we look forward to working with you again.
Bob

Rated 5 out of 5 stars

Great service

Great service, quality and price for having our print mounted and framed. Definitely recommend 👍

16 December 2025
Unprompted review
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Reply from First4Frames

Thank you very much for taking the time to leave such a positive review. We are delighted to hear that you were pleased with the service, quality, and value of your mounted and framed print. Your recommendation is greatly appreciated and means a great deal to the team at First4frames. We look forward to assisting you again in the future.
Bob

Rated 5 out of 5 stars

First class experience with Bob and man…

First class experience with Bob a man that knows his trade second to none. I gave Bob a very old mirror that had been in my wife's family for decades and she loved it, it reminded her of her childhood hanging in her mum and dad's house. The mirror had started to peel and fade at the bottom and Bob advised the best thing to do was cut it however this could lead to the mirror shattering being so old. We decided to take the chance and in front of me Bob carefully cut the bottom off effortlessly. He then help us pick a similar frame to what we already had and even ordered it in for us. Framed it and mirror is as good as new wife is over the moon, even her parents are surprised how good it looks. I will definitely be back to First 4 frames

1 December 2025
Unprompted review
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Reply from First4Frames

Thank you so much for your wonderful 5-star review! It was our absolute pleasure to help restore such a meaningful family piece. Delighted to hear your kind words — we truly takes pride in our craft, and stories like yours make it all worthwhile.

We’re so glad the careful cut went smoothly and that the new frame brought the mirror back to life. Hearing that your wife — and even her parents — are over the moon means everything to us.

Thank you again for trusting us with something so special. We look forward to welcoming you back to First4Frames anytime!

Rated 5 out of 5 stars

Framing was excellent

Framing was excellent. Well packaged and delivered promptly. Answered any queries.

20 November 2025
Unprompted review
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Reply from First4Frames

Thank you so much for your wonderful 5-star review! We're delighted to hear that you were pleased with the framing quality and our packaging, as well as the prompt delivery. It’s great to know our team was able to answer your queries and provide the support you needed.

We truly appreciate your feedback and look forward to helping you again soon! 🌟

Rated 5 out of 5 stars

Excellent customer service. Placed an order with this company and…

Placed an order with this company and received our beautiful giclee painting today. Framing was excellent, it arrived when stated and the careful packaging ensured it arrived in pristine condition.

31 October 2025
Unprompted review
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Reply from First4Frames

Thank you so much for your wonderful review! We’re thrilled to hear that your framed giclée print arrived safely from our gallery website and that you’re delighted with the framing and presentation. Our team takes great pride in ensuring every piece is finished and packaged with care, so it’s lovely to know this was reflected in your experience.
We also wanted to thank you for placing another order with us the very same day your first piece arrived — that truly means a lot and is the best compliment we could receive. We look forward to creating another beautiful artwork for you soon.
Bob@first4frames

Rated 5 out of 5 stars

Delighted with the framing of our…

Delighted with the framing of our recent family photos. The quality is beautiful, and seeing all our favourite memories up on the wall just makes the living room feel so warm. This was a repeat service having added to our family and would highly recommend First4Frames for a professional and friendly service.

6 August 2025
Unprompted review
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Reply from First4Frames

Thank you so much for your lovely review! We’re delighted to hear that your framed family photos have added warmth to your home — it’s always special to see those cherished memories brought to life. It means a lot that you chose us again, and we truly appreciate your recommendation. We look forward to helping you capture more family moments in the future!
Bob@first4frames

Rated 5 out of 5 stars

Excellent as ever

Just had a couple of giclee prints framed by Bob, they look absolutely brilliant. Bob has framed a number of items for me over the years, he’s always been very efficient and very reasonable with his prices. High quality framing. Wouldn’t trust anyone else with my pictures.
Cheers Bob.

13 September 2025
Unprompted review
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Reply from First4Frames

Thank you so much for your kind words and continued support! We’re delighted to hear you’re happy with your framed giclée prints. It’s always a pleasure working with you, and we truly appreciate your trust and loyalty over the years.
Bob@first4frames

Rated 5 out of 5 stars

The quality of workmanship is second to…

The quality of workmanship is second to none. I don't go anywhere else for bespoke framing of football memorabilia.

21 September 2025
Unprompted review
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Reply from First4Frames

Thank you so much for your kind words! We're thrilled to hear you’re happy with the quality of our workmanship and trust us with your football memorabilia. It’s always a pleasure creating bespoke frames that showcase your pieces perfectly. We really appreciate your continued support! ⚽🖼️

Rated 5 out of 5 stars

Experts - highly recommended

I can’t recommend Bob and his team highly enough. They did a great job on some valuable prints, including sorting out mould I didn’t know was there and which could have been damaging. Real experts.

1 July 2025
Unprompted review
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Reply from First4Frames

Thank you so much, Derek! We really appreciate your kind words. It was a pleasure working on your prints, and we're glad we could catch and address the mould issue before it caused any damage. It was also a real pleasure to frame these pieces using our speciality non-reflective glass — it offers great protection while being almost invisible, so the artwork can truly shine. Preserving and presenting artwork properly is what we're passionate about, and it's great to hear that you felt in expert hands. Thanks again for your trust and recommendation!

Rated 5 out of 5 stars

Fantastic service

Fantastic service, I have Bob print all my art prints and they are perfect everytime. I’m just a new up and coming artist and he gives me such fantastic advice of what I can do when it comes to sizing and selling my prints. Thanks Bob!

25 July 2025
Unprompted review
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Reply from First4Frames

Thank you so much for your kind words! We're thrilled to hear you've had such a positive experience with us.We are especially pleased to know our advice and support have helped you as you're starting your journey as an artist. It's a real privilege to work with emerging talent like yourself, and we're excited to see where your art takes you.

We're always here to help—don’t hesitate to reach out any time you need advice or support.

Wishing you continued success with your artwork!

Warm regards,
Bob

Rated 5 out of 5 stars

Outstanding framer

We would recommend Bob without hesitation. We had two very large pieces of art that required expertise, research, and creativity to frame. Bob went above and beyond to ensure that the finished work was to our specification. We already plan to use him again.

28 June 2025
Unprompted review
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Reply from First4Frames

Thank you so much for your kind words and recommendation! We're thrilled to hear that you were pleased with the framing of your artwork and that Bob’s expertise and dedication made the experience a positive one. It was a real pleasure working on your pieces, and we’re delighted to know you’re already planning to return. We look forward to helping you with your next project!

Warm regards,
Bob

Rated 5 out of 5 stars

Great Experience

Quick, professional photo printing job at virtually zero notice. Good advice and great value.

Happy to recommend

22 July 2025
Unprompted review
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Reply from First4Frames

Hi Colin,

Thank you so much for your kind words! We're glad we could help with your photo printing on such short notice. It’s great to hear you found our advice useful and the value good. We really appreciate your recommendation!

Looking forward to working with you again soon.

Best regards,
Bob

Rated 5 out of 5 stars

Professional and knowledgeable service

I've had two pictures framed recently and I was so impressed with how they've turned out. I was given advice based on the look I was hoping for and the suggestion of what border to use has really made the pictures stand out.
To add to that, I had asked for them to be done quite quickly and despite the shop being very busy, they were ready earlier than expected

10 June 2025
Unprompted review
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Reply from First4Frames

Thank you so much, Margaret, for your kind words! We’re delighted to hear you’re happy with how your pictures turned out. It’s great to know our advice helped bring out the best in your artwork. We always aim to deliver quality framing, even on a tight schedule, so we’re glad we could get your pieces ready ahead of time despite the busy period. We truly appreciate your support and look forward to helping you with any future framing needs!
Bob

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