Project MerchandiseReviews 

154
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Such a friendly team! Was a pleasure talking to everyone and the merch they helped us create for our first ecommerce event looked amazing, we got so many compliments! We did a lot of research into... See more

Company replied

Rated 5 out of 5 stars

What a pleasure it is working with Project Merchandise, you lot really do make every piece of communication and transaction so smooth and easy. A pleasure to work with 😊 .

Company replied

Rated 5 out of 5 stars

From the very beginning Shaliza has been amazing! Supper responsive and covering all of my questions! Once the order is processed you are kept up to date with the whole process! Jack emails to advise... See more

Company replied

Rated 5 out of 5 stars

Really helpful and easy to work with. Catered for all our needs and had very prompt responses when we were going back and forth on orders. Great choice of sustainable products and team put toge... See more

Company replied

Company details

  1. Promotional Products Supplier
  2. Promotional Item Store

Written by the company

We believe greener merch is better merch, so we help businesses source only the most eco-friendly branded products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

154 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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4.9

All reviews

(154)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!

Great customer service and the products were great! The fact they are a B Corp makes the experience even better.

1 February 2023
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks Emma, always great to work with a fellow B-Corp

Rated 5 out of 5 stars

A superb company

A superb company! We create a lot of merchandise across our client portfolio and were keen to move to more sustainable designs. To find a genuine B Corp offering a one-stop shop with a fabulous range of desirable products has been a revelation.

3 February 2023
Unprompted review
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Reply from Project Merchandise

Thanks for such a lovely review Caroline, we look forward to doing lots more together

Rated 5 out of 5 stars

Great products and service

Great products and service, have used Project Merchandise for a couple of years now, would definitely recommend

17 November 2022
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks for your continued partnership Liz, we look forward to helping on the next project

Rated 5 out of 5 stars

Speedy, efficient and ethical

From start to finish Project Merchandise went above and beyond to ensure we got the right products, at a fair price and from ethical sources. And a speedy delivery! Couldn't recommend enough.

5 December 2022
Unprompted review
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Reply from Project Merchandise

Thanks for such a good review Lucy, we look forward to working together again soon

Rated 5 out of 5 stars

Ordered 800 branded mugs with them and…

Ordered 800 branded mugs with them and very happy with the results. Probably ordered at the worst possible time, loads of strikes and problems with ports so the problems that did arise were unavoidable. They were adaptable considering and able to update and respond rapidly so what they could do was very helpful!

1 December 2022
Unprompted review
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Reply from Project Merchandise

Thanks for a great review Ollie, glad we got it sorted in the end

Rated 5 out of 5 stars

Great company to work with

Great company to work with, always good quality sustainable products, clear communication and so far have always deliver ahead of schedule.

14 November 2022
Unprompted review
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Reply from Project Merchandise

Thanks Abi, we look forward to working together again soon

Rated 5 out of 5 stars

Project Merchandise were a dream to…

Project Merchandise were a dream to work with! There's been lots of back and fourths (from our end) and Chris has been super patient and has provided an overall great service.

The turnaround time was super quick and the products are incredibly great quality! Super impressed with everything - and to top it off they are a B-Corp :)

Thanks for everything Chris and Project Merchandise - we will definitely be back to order more...

20 November 2022
Unprompted review
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Reply from Project Merchandise

thanks the great review Emma, we look forward to working together again soon

Rated 5 out of 5 stars

Great communication and exceeded our…

Great communication and exceeded our expectations with delivery time scales. All very prompt, would 100% recommend.

27 October 2022
Unprompted review
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Reply from Project Merchandise

Thanks for the lovely review

Rated 5 out of 5 stars

Would recommend!

Very happy to work with the team for our order of stationery and branded clothing. Good communication throughout and the products are good quality. Would work with again.

26 October 2022
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks for the great review Kate, we look forward to working together again soon

Rated 5 out of 5 stars

Excellent service

Excellent service, professional product design, and great and prompt communication.

20 October 2022
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks Sarah, we look forward to working together again soon

Rated 5 out of 5 stars

I cannot recommend Project Merchandise enough!

Project Merchandise have not only been very quick to deliver during a time where other suppliers are experiencing production issues/delays, but the quality of the products is great! The communication from requesting a quote to delivering the item/s and providing tracking, proof of delivery etc has made this vendor/supplier stand out against others for our business.

7 September 2022
Unprompted review
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Reply from Project Merchandise

Thanks for such a great review Sarah, I will be sure to share with the team

Rated 5 out of 5 stars

Great team!

The communication is friendly, fast and smooth. When you please the order they will also update you about every step; which I personally think is very convenient.

28 September 2022
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks for the great review Ruth

Rated 5 out of 5 stars

Super sustainable service

For our internal domain event, we received great support from Project Merchandise. They were a great advisor and quick in their replies. The quality of the goods turned out great and we will definitely use their services in our next projects again.

22 September 2022
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks for a great review Samantha, we look forward to working together again soon

Rated 5 out of 5 stars

Highly professional

Great service, timely communication / updates on order status and quality products. All round a highly professional service.

14 September 2022
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Great to hear Shirely, we look forward to working together again soon

Rated 5 out of 5 stars

Would absolutely recommend and looking forward to working together again in the future!

Lucy and the rest of the team at Project Merchandise were such a pleasure to work with! They suggested really great ideas for our swag gifts and were incredibly patient with me when I kept going back and forth between multiple ideas. They were proactive and quick to respond and our swag turned out great! Would definitely recommend working with them.

8 September 2022
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks for such a lovely review Mia

Rated 5 out of 5 stars

Will be using again

Second time using Project Merchandise - has been a good experience both times. They have been very helpful on their end and we will for sure be using them again!

6 September 2022
Unprompted review
Project Merchandise logo

Reply from Project Merchandise

Thanks for the great review Harry, we look forward to working together again soon.

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