An absolute lifesaver! Saved our remortgage from a 4-week delay!
I cannot recommend Laura at Progresa (progresa.uk) highly enough. We were going through an incredibly stressful and tricky remortgage, and just when we thought we were crossing the finish line, disaster struck. At 4 PM on a Friday (when we were due to complete the following Tuesday) our lender suddenly decided they wouldn't accept search indemnity because the house didn't previously have a mortgage. We were told we needed full local searches and to expect a delay of up to 4 weeks. We were devastated.
Enter Laura. She stepped in as our property progression specialist and completely turned the nightmare around. She took immediate control, liaising directly with our conveyancer and the external search company to get the searches expedited. She even went as far as contacting our local council directly to chase the status of the requests.
Her communication was flawless. She kept us, our broker, and our solicitor fully informed at all times, taking so much of the anxiety off our shoulders.
Because of Laura's relentless hard work and expertise, our massive 4-week delay ended up being just a single week! We are so incredibly appreciative of what she did for us. If you are going through a stressful property transaction or remortgage, you absolutely need Laura in your corner. Worth her weight in gold!