Producthero Reviews 98

TrustScore 3 out of 5

3.2

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Rated 1 out of 5 stars

False advertising on google search. Price much higher on shop website. Two examples, Van Rysel cycling jersey on the Decathlon website €60, €30 more expensive and Sportsdirect advertising athletics sp... See more

Company replied

Rated 5 out of 5 stars

Great experience with the team at ProductHero. Tool works well and definitely enables growth for our clients (we're an agency). Donna ensured a great onboarding for our team and is reactive when we... See more

Rated 5 out of 5 stars

We were looking for a CSS partner to save 20% on Google Shopping CPC's for clients at our agency OMcollective. And I have to say; ProductHero is a great match! The ontboarding is quick and easy, the a... See more

Rated 1 out of 5 stars

Promoting scam webshops in Google search results as number one result! emko.eu is a scam webshop which is scamming hundreds of people and still showing up on producthero as number one. I've reported... See more

Company replied

Company details

  1. e-Commerce Solution Provider
  2. e-Commerce Service

Written by the company

Please be aware: We are not a webshop, we are a price comparison site. If you have not received items contact the webshop where you ordered it. As a Google Premium CSS partner, we offer retailers and e-commerce managers a 20% discount on their Shopping Ads CPC. This allows you to save advertisement costs or reinvest. Producthero is one of the largest Premium CSS partners and is trusted by many European retailers and agencies. We get you 20% discount on the Shopping CPC in Google Ads. Your €0.80 bid gets the value of €1.00. Increase the profitability and revenue of your shopping ad campaigns. With a simple switch, your campaigns become 25% more competitive!


Contact info

3.2

Average

TrustScore 3 out of 5

98 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great tool

We as Agency use Producthero as our CSS partner for our clients. The support and speed is excellent. The tools of Producthero are great to optimize the shopping campaigns.

4 July 2023
Unprompted review
Rated 5 out of 5 stars

Great Partnership!

We use Producthero as our CSS partner. Great service and powerfull products to boost our shopping campaigns.

Mike Bouwman - Increase - Online Marketing Agency

2 July 2023
Unprompted review
Rated 5 out of 5 stars

Excellent

Producthero's tooling is fantastic, especially the Producthero Labelizer. I must praise their accountmanagers for their exceptional empathy and quick responsiveness. They truly understand our needs and are adept at swiftly addressing any complicated questions. Working with them has been a pleasure and has resulted excellent outcomes!

24 May 2023
Unprompted review
Rated 4 out of 5 stars

Involved collaboration

Great proactive collaboration from the Producthero team. I learned to use the optimizer tool and will continue to use this in the future.

30 June 2023
Unprompted review
Rated 5 out of 5 stars

Perfect CCS partner

We have been working with ProductHero for many years and are very pleased with this. With good substantive blogs we can convince our customers to implement certain optimisations. We are also a big fan of the Optimizer tool, which allows you to optimize product titles.

3 April 2023
Unprompted review
Rated 5 out of 5 stars

Great tool for advertisers and agencies

We were looking for a CSS partner to save 20% on Google Shopping CPC's for clients at our agency OMcollective. And I have to say; ProductHero is a great match! The ontboarding is quick and easy, the account manager is helpful and has the expertise to advise, and finally PH also has a lot of interesting blog articles. With all of this and the extra tools in the pro plan ProductHero gives us a real advantage over the competition. Which our clients think that's great!

1 June 2023
Unprompted review
Rated 1 out of 5 stars

They are fake

They are fake, i bought a jacket of 670€, it did never came to my house. I have sent alot of messages to the company but they are not responding

29 December 2022
Unprompted review
Producthero logo

Reply from Producthero

Apologies for the late reply. We weren't active on Trustpilot yet and thus missed this message. As you might know, we are a comparison portal and not a webshop. Unfortunately, we can't help with refunds/deliveries. If you have questions about delivery you can contact the webshop where you ordered the product.

Rated 1 out of 5 stars

Really bad service

Really bad service. Not reacting on any mails to their support. We wanted a free trial 30 days. We did not use the premium pack and want to downgrsde to the lowest product. We have tried mailing them numerous times but no answer. Beware, you cant downgrade your product license online, that means the next time they will try to bill us we need to contact our Bank to neglect the payment. Hoax company. As a Google Partner ourselves we are going to contact Google to inform them about this CSS partner. They should not have this status as a CSS partner.

7 November 2022
Unprompted review
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