Excellent service from Product Care Group. Giuseppe arrived on time, quickly fitted my new Miele oven, removed the old one, and completed everything with no fuss at all. He was efficient, professional... See more
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Gurpreet and alistair all good service…
Gurpreet and alistair all good service great help. They manage with stairs good.
Great service
Greag delivery
Information provided about the delivery was accurate.
Delivery was swift, efficient and with great care. Shaun Mc and Neil D went above and beyond in making sure my parents dishwasher was delivered and ready for them. They were polite, cheerful, helpful and careful in their task (despite the heat!) and showed respect, compassion and good humour to my folks. Thanks guys, hope you had a good rest of day.
Karl and Brad
Karl and Brad - amazing engineers. Treated our house respectfully and fitted the new dishwasher with care are precision. They really took the time to do an amazing job.
Top team!
Karl and Brad delivered my new Bosch…
Karl and Brad delivered my new Bosch machine at the prearranged email time on Saturday at 0639hrs, made helpful suggestions and made the whole delivery quick and easy. Highly recommend.
The two lads that came out were polite…
The two lads that came out were polite cheerful and helpful. They even removed the box for us . Thanks lads.
Gurpreet and Alistair
Gurpreet and Alistair, they've quite nice and completed job in very good condition.
Delivery of a Fridge Freezer
I had a very large American style fridge freezer delivered. The service I received from Neil and Jack was excellent. They removed the doors, transported it very carefully through a very narrow corridor and reassembled it in the kitchen, connecting it to the electricity and water, even overcoming a different plumbing connector. They did it all with professionalism and good humour. I can't recommend them highly enough.
Very helpful gurpreet,not easiest…
Very helpful gurpreet,not easiest delivery at my home but helped and made sure all was in safe. Very very pleased, thank you
Top delivery - Shaun Mc
Big shout out and thanks to Shaun Mc, the driver who delivered our new fridge this morning. Good communication (he called twice to let us know when he was arriving), and then helped with the unpack and getting it into the right space. Greatly appreciated 👍
Good service but late.
Gurpreet was deliveryman.
Good and efficient work - however order was over three hours late. Deliveryman was working solo which likely contributed to delay.
Lee G was brilliant
Lee G was brilliant, called to make sure he was in the right place, had a chat, super friendly and helpful, took all the rubbish on.
Excellent service
The young man (Shaun Mc) who delivered to us today was very polite, friendly and most importantly kind. Nothing was too much trouble. Excellent service.
Gurpreet was excellent
Gurpreet was excellent, friendly and polite. He had to lift the oven up our steep stairs but did so without any issues or complaints. Genuinely a lovey friendly guy. Thank you!
Great delivery service
Friendly, polite, helpful and very efficient. Great delivery service!
Gurpreet as very helpful, careful, polite and friendly
Gurpreet as very helpful. He managed a lot of stairs on his own, very friendly and extremely caring with our product. Top marks!!
“Great delivery service
“Great delivery service. The fridge arrived on time, the delivery team was polite and professional, and everything was handled with care. Very happy with the service!”
Thank you Lee G
I bought a RHCH2001G heater from them…
I bought a RHCH2001G heater from them through one of the main retailers in the UK, but Product Care Services Ltd were the ones that dispatched it.
It arrived opened, and had fingerprints and stains on the top control panel, also the heater makes weird clanking sounds when it oscillates.
I contacted them about it immediately, and instead of replying, the sent me a CS survey to another email from that in which i contacted them, asking me how pleased i am, when they are clearly aware i am not pleased.

Reply from productcaregroup.com
Great smooth delivery
Great smooth delivery. Even took packing away. Driver Shaun Mc
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