productcaregroup.comReviews 

Great delivery and help with setting product into position by Shaun Mc

Shaun MC was brilliant from start to finish. He gave me a call before arriving, which was really appreciated, and was polite and well-mannered throughout. He took great care bringing the washing machine into the house and made sure everything was done without causing any mess or damage.

Before he left, he asked if I had any questions or concerns and made sure I was happy with everything. He even wished me a great day, which was a really nice touch. Excellent customer service and a credit to the company. I honestly couldn’t recommend Shaun highly enough!

Giuseppe installed our washing machine today. He also took the old one away. He was extremely polite, helpful and knowledgeable. He was quick but very thorough. He even waited as I was running late. Great engineer. Would highly recommend!

Lee G came today to deliver our new ovens. He was very friendly and courteous, asked where we like the ovens putting and nothing was too much trouble. Thank you Lee.

Excellent customer service - Warren our Technician was professional, knowledgeable, friendly and took great care ensuring our dishwasher was fitted carefully making sure it was level, working and fitted properly, old one taken away, with no disruption to our kitchen. Arrived on time and Company kept us updated throughout. Definitely recommend, thank you!

Driver called ahead and arrived on time. The driver Shaun Mc was very friendly and helpful and was very customer focused.

Gurpreet qqq like
Very satisfied with the delivery, very helpful and polite , even put the item upstairs for me which I was very grateful for,as I’m 74 it would have been very difficult.
Kind regards

Gurpreet went out of he's way to get me my drier the lift wasn't working so he brought it up the stairs he's a polite and helpful young man

Thanks Lee G. Gave me half hours notice for my fridge arriving which was great and then offered to carry it upstairs for me. First time in a long, long time a delivery guy hasn’t left a large item on my door and said they aren’t allowed to help carry it in so taking it upstairs was a huge bonus!!! Thank you

Gurpreet and Bobby brought my new washing machine and too the old one away. Really nice and friendly. Very careful. Thank you

Thanks to Lee G for the prompt arrival and install of our new washing machine. Lee was considerate, courteous and friendly in his approach. Great service

Very helpful, and very friendly and polite,
Lee G

Technician ShaunMC was very prompt and efficient, polite and friendly, very pleased with this company

Gurpreet and Bobby
Excellent service. Friendly and delivery was on time, fast and smooth. Professional service.

Delivery of two ovens this morning by ProductCare,
Excellent service and the delivery driver Lee G was friendly, polite and really helpfull.

Gurpreet and Bobby were faultless. Very pleasant and knowledgeable.
Appliance installed through an awkward route but wasn’t a problem.
Thanks lads👍

Gurpreet and Bobby
Super efficient , friendly and smiley guys.

Shockingly inefficient, unreliable and untrustworthy. These people were commissioned by Miele to install a new oven, to take away the packaging from the new one: they failed on all counts leaving us with no oven after they took away our old one. Do not trust these sharks to come through your doors with any delivery from anyone. We have referred our complaints to Miele whose excellent reputation is under threat from these scam-artists and their empty promises.

Great service buying a new freezer. Had an issue with delivery dates but customer service helped me get it sorted very quickly. The delivery driver Gurpreet loaded it in for me and checked it was all good.

My chest freezer and under counter fridge was delivered by Lee G with in the time slot given, all packaging was removed and taken away. Both items placed exactly where we wanted them.