ProblemShared Reviews 2,914

Fantastic service

Great communication team were lovely.

A long wait for the Assessment but much quicker than for in-person interviews. The whole process was clearly explained with regular email communications and the video assessment was easy to set up. Attending therapists were well- informed, explained their process well and easy to speak to. They supported my young person's assessment well and provided clear, same-day feedback, followed by the formal report very quickly after and online support after diagnosis. The ProblemShared approach made hard discussions easier for us and provided insights we need - gaining a report does not present solutions but has given us information to understand better and make changes. We felt well supported through the process.

From start to finish very informative. Easy to use portal. Assessment via Video Link was made comfortable with an empathetic clinician. Very grateful.

I had a really positive experience with ProblemShared. The whole process was incredibly quick and efficient, which made a huge difference as I’d been worried about long waiting times. From start to finish, everything felt well organised and straightforward.

The assessment for ADHD was arranged much sooner than I expected, and I really appreciated how smooth the process was. The clinician I spoke with was especially kind, patient, and understanding. He made me feel completely at ease, listened carefully, and explained everything clearly without making me feel rushed or judged.

Overall, I’m very grateful for how supportive and professional the service was. I would definitely recommend ProblemShared to anyone looking for a fast and compassionate assessment experience.

Thoughtful, kind, and expert assessors made the process, which my daughter (who has complex needs) was dreading, manageable.

I have had my diagnosis and my assessment was really good, lovely lady/professional.
I am ADHD but they continue to support and educate me on facing my diagnosis and moving forward, they showed compassion and empathy! Thank you doesn’t seem enough!

A truly life changing experience and obviously I am going through many emotions and thought processes but the support and understanding from all at Problem Shared has been both reassuring and informative. I have a long path ahead but I feel great with them by my side

I had a dyscalculia assessment with the lovely Emma W! She was wonderful, so kind and patient (even when I found tasks particularly distressing or challenging). She made me feel so comfortable a long the journey. In the follow up call, she broke down the assessment to me and explained the findings in a way that was in-depth but easy to understand. Thank you Emma for your kindness and high standard of care! <3

Really good experience, I was able to get my ADHD assessment much quicker than I was expecting. My assessor was very supportive and informative throughout the two sessions, and the information I’ve received from problem shared after my diagnosis has been really helpful

I felt very at ease when having my assessment, and any problems I had beforehand were easily resolved over the phone.

The professional was very knowledgeable, well prepared and at the same time very welcoming, listening and appreciating additional info/feedback.

Initially concerned about the assessment online, I was soon put at ease when I realised how much effort went into making my child feel comfortable. Really supportive and informative.

Made everything so easy. Becky was amazing and really put me at ease going through the assessment. Really thankful for the help

I had a wonderful experience being tested for dyslexia. Although apprehensive going into it, and also not convinced I would even get a diagnosis, my assessor was extremely understanding and immediately made me feel safe. I was guided through the whole process with care and made to feel so seen. The process even changed my outlook on neurodivergence and made feel empowered moving forward. It is amazing to be able to understand myself more and I no longer feel so scared to ask for reasonable adjustments going forward.

It was quick. The practitioner was friendly and made me feel at ease.

Clear process. Short waiting list. Forms made sense. Lots of reminders. Video call was easy. Practitioner was really good. Discussed sensitive topics with care. Would definitely recommend

These people made me so calm and relaxed when i had my assessment i felt at ease and could talk to them about anything they really know what they are doing and they send you a copy out by e mail plus they tell you if you have ADHD straight away which is great as you dont want to wait about but i recommend these people to anyone who thinks there is something going on that you dont know about very experianced people Thank you.

Had a lovely comforting lady asses me for autism today and made me feel at ease due in the assessments and made the assessment feel not as long. But I got diagnosed so I’m officially auDHD as now have both ASD and adhd . Thankyou