Private Medical Clinic Reviews 

229
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and seamless service, often finding it a vital lifeline. The staff and doctors are frequently highlighted as understanding, empathetic, and professional, providing thorough and attentive care. Many appreciate the quick response times and the ease of booking appointments, often securing consultations within hours. However, some customers noted concerns regarding the booking process and clarity of services. A few reported unexpected charges for prescriptions or tests not clearly communicated. Some reviewers also felt the service did not meet expectations, mentioning instances of not seeing a GP as anticipated or receiving no effective treatment, leading to frustration.

What people talk about most

Service

Clients share positive opinions on service, frequently describing it as great, easy to use, and efficient,... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers mention positive feedback about customer service, with many customers reporting helpful,... See more

Booking process

Customers had ambiguous experiences with the booking process, with many reviewers reporting quick and easy... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting quick telephone... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Compared to the nhs behaviour iv experienced.. the difference is night and day. Pay for private care and actually get care/advice you need, apposed to you just been used as a 'cash cow' for years b... See more

Company replied

Rated 5 out of 5 stars

Oh was able to get an appointment in less than an hour with a qualified GP who gave instant, authoritative advice. In the preceding 2.5 hours I tried various private options but because it was 12.30 o... See more

Rated 5 out of 5 stars

This has been a great service. Under some time pressure, initial appointments were made quickly through the central (London) number and delivered professionally and with great care through the Bourne... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend this service enough. I was really worried about my two year old so booked an appointment for 3 hours time. The doctor phoned me ten mins earlier than scheduled and was SO understand... See more

Company replied


Company details

  1. Medical Center
  2. Doctor
  3. General Practitioner
  4. Local Medical Service
  5. Surgical Center
  6. Walk-In Clinic

Written by the company

Private Medical Clinic is a trusted provider of same-day private GP services across the UK, offering accessible, affordable, high-quality private healthcare without the long waits associated with NHS appointments. Whether you need a private GP consultation, urgent medical advice, repeat prescriptions, blood tests with next-day results, or specialist referrals, our experienced and GMC-registered doctors are here to support you with personalised care when you need it most. From our centrally located clinics in Edgbaston, Birmingham and other major UK cities, we deliver fast, confidential medical care in-clinic, online, or by home visit — tailored to your schedule and health needs. Our services include comprehensive general practice, preventative health assessments, travel vaccinations, mental health support, and rapid access to diagnostics and specialist care, all with transparent pricing and no hidden fees. At Private Medical Clinic, patient wellbeing is at the heart of everything we do. We combine clinical excellence, compassionate service, and flexible booking options to make private healthcare straightforward, efficient, and patient-focused.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

229 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(229)

187 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Highly recommend. I got an appointment literally within 10 minutes they listen to what I said we spoke through different medications and the pros and cons of the different ones- which is more than my NHS GP was willing to do just kept trying the same medication that was not working. Definitely using Private Medical Clinic again couldn’t fault them.

2 December 2025
Unprompted review
Private Medical Clinic logo

Reply from Private Medical Clinic

Dear Katy,

Thank you so much for your kind words and recommendation! We're delighted we could offer you a timely appointment and a thorough discussion around your treatment options. It’s wonderful to know you felt listened to and supported — that’s exactly what we aim for.

We look forward to welcoming you again in the future.

Best regards,
Naima – Patient Care Coordinator

Rated 5 out of 5 stars

Made to feel relaxed by beth Associate…

Made to feel relaxed by beth Associate physician and all information explained well

2 December 2025
Unprompted review
Private Medical Clinic logo

Reply from Private Medical Clinic

Dear Ian,

Thank you for your kind feedback! We're so pleased to hear that Beth made you feel relaxed and provided clear explanations throughout your visit. It’s always our goal to ensure every patient feels comfortable and informed.

Best regards,
Naima – Patient Care Coordinator

Rated 1 out of 5 stars

After paying 47 for a Dr to call I was…

After paying 47 for a Dr to call I was then asked for £100 more for a Drs note

23 November 2025
Private Medical Clinic logo

Reply from Private Medical Clinic

Thank you for your feedback, and I’m sorry to hear you felt disappointed by your recent experience.

We completely understand that unexpected fees can be frustrating. Please rest assured that we do our best to ensure full transparency — our consultation fee is clearly stated on our website, and additional services such as medical letters or doctor’s notes are priced separately. These fees are also explained during the booking process or when requested.

If you’d like to discuss this in more detail or need help with anything else, please don’t hesitate to get in touch.

Best regards,
Naima – Patient Care Coordinator

Rated 4 out of 5 stars

Mixed Experience but Great Follow-Up from admin

I initially had a disappointing experience with this clinic, but it was later resolved.

During my private GP appointment, the doctor didn’t carry out any tests and delayed prescribing antibiotics, and when I paid for the prescription on Friday, I didn’t receive it. I contacted the clinic on Saturday but still didn’t get it, which left me unwell and without the medication for several days.

However, after I left negative review on Sunday, the clinic reached out within a few hours. The lady who called was very kind, helpful, and resolved the issue immediately by sending over the prescription. I really appreciated the prompt and supportive follow-up, and I’m glad it was sorted out in the end.

24 November 2025
Unprompted review
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Reply from Private Medical Clinic

Dear Aleksei,

Thank you for taking the time to update your review and share your full experience.

We sincerely apologise for the initial delay and any distress this caused, and we’re truly glad we could resolve the matter swiftly once we became aware. Your feedback is incredibly important to us as we strive to ensure every patient receives timely and attentive care from start to finish.

If there’s anything further we can do to support you, please don’t hesitate to get in touch.

Best regards,
Naima – Patient Care Coordinator

Rated 5 out of 5 stars

Amazing appointment with dr Mann she…

Amazing appointment with dr Mann she got to the issue and prescribed me exactly what I needed within half n hour of me making an appointment absolutely amazing and respectful couldn’t recommend enough

27 November 2025
Unprompted review
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Reply from Private Medical Clinic

Dear Roze,

Thank you so much for your kind feedback! We're so pleased to hear Dr Mann was able to support you so quickly and effectively. Your recommendation means a lot to us, and we’re glad you felt respected and cared for throughout your visit.

Best regards,
Merima – Practice Manager

Rated 5 out of 5 stars

Very good and honest

Very good and honest, highly recommend

26 November 2025
Unprompted review
Private Medical Clinic logo

Reply from Private Medical Clinic

Dear Jacob,

Thank you for your kind words and recommendation! We're so pleased you had a positive experience with us.

Best regards,
Merima – Practice Manager

Rated 5 out of 5 stars

Private GP appointment.

Having struggled to get a NHS GP appointment in under a three week period,I decided to contact Private Medical Oxford.
In under 24 hours I had an appointment booked and I was assessed by Dr Ibrahim Mutlib who was an amiable chap and the assessment was thorough and done with empathy.Forward possible actions were all carefully explained and a summary letter produced
I would definitely recommend this surgery.

20 November 2025
Unprompted review
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Reply from Private Medical Clinic

Dear Guy,

Thank you for sharing your experience. We're so pleased Dr Ibrahim was able to see you promptly and provide the thorough, empathetic care you needed. It's great to hear everything was clearly explained and helpful. We truly appreciate your recommendation.

Best regards,
Merima – Practice Manager

Rated 5 out of 5 stars

Great Dr

Dr Dattani has a great way of explaining something that's quite complex and making it sound easy to understand. And he is happy to work with your NHS Dr. I think its a great service.

20 November 2025
Unprompted review
Private Medical Clinic logo

Reply from Private Medical Clinic

Dear Joe,

Thank you for your kind words. We're so pleased to hear that Dr Dattani was able to explain things clearly and supportively. It’s important to us that our care works in harmony with NHS services, and we’re glad you found the experience helpful.

Best regards,
Merima – Practice Manager

Rated 5 out of 5 stars

Excellent, efficient service

Dr Pattani was knowledgeable, attentive and polite. He asked pertinent questions and was able to quickly and efficiently diagnose my problem and prescribe the appropriate medication. An excellent service.

18 November 2025
Unprompted review
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Reply from Private Medical Clinic

Thank you, Thomas, for the lovely review. We're so pleased to hear Dr Kishan Dattani provided attentive and effective care, and that you felt well looked after. Wishing you a speedy recovery and we're here any time you need us.

Best regards,
Merima (Practice Manager)

Rated 5 out of 5 stars

A S Scotland

Doctor was clear and informative.

16 November 2025
Unprompted review
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Reply from Private Medical Clinic

Thank you, Andy — we’re really glad to hear you found the doctor clear and informative. We appreciate your feedback and are always here when you need us!

Rated 5 out of 5 stars

Thank you so much for the letter you…

Thank you so much for the letter you write for my PIP.

Kind regards,

Maryam

9 November 2025
Private Medical Clinic logo

Reply from Private Medical Clinic

You're very welcome, Maryam! We're so glad we could support you with your PIP letter. If you need anything else or further assistance in the future, please don’t hesitate to reach out. Wishing you all the very best!

Regards, PMC Team

Rated 5 out of 5 stars

Punctual professional and very…

Punctual professional and very sympathetic

11 November 2025
Unprompted review
Private Medical Clinic logo

Reply from Private Medical Clinic

Thank you, James — we really appreciate the feedback. We're glad to hear you had a professional and supportive experience. Don’t hesitate to reach out again if you need anything in the future.

PMC Team

Rated 5 out of 5 stars

After being in ICU feeling very poorly

After being in ICU feeling very poorly, lovely to be looked after by wonderful staff.

26 October 2025
Private Medical Clinic logo

Reply from Private Medical Clinic

Thank you, Bridget, for your kind words. We're so pleased to hear that you felt well cared for after such a difficult time. It’s our privilege to support patients on their road to recovery, and we’re truly glad the team could provide the care and compassion you needed. Wishing you continued strength and good health.

Rated 5 out of 5 stars

The company is extremely helpful at…

The company is extremely helpful at short notice. Thank you

16 October 2025
Unprompted review
Private Medical Clinic logo

Reply from Private Medical Clinic

Thank you so much for your kind words! We’re pleased we could assist you at short notice — that’s exactly what we’re here for. If there’s ever anything else you need, don’t hesitate to reach out.

Warm regards,
Practice Manager

Rated 5 out of 5 stars

Highly recommended

Dr Laraib Malick was great. Very compassionate. Helped me a lot.

3 November 2025
Unprompted review
Private Medical Clinic logo

Reply from Private Medical Clinic

Thank you, Eva! We're so pleased to hear Dr Laraib Malick was able to support you with such compassion. We’ll be sure to pass on your kind words to her!

Best regards,
Merima (Practice Manager)

Rated 5 out of 5 stars

Helpful service having Yellow fever and…

Helpful service having Yellow fever and Rabies vaccines prior to a foreign travel trip.

4 November 2025
Unprompted review
Private Medical Clinic logo

Reply from Private Medical Clinic

Thank you, Ian! We're glad we could assist with your Yellow Fever and Rabies vaccinations ahead of your travels. Wishing you a safe and healthy trip!

Best regards,
Practice Manager

Rated 5 out of 5 stars

I began my Mounjaro jab journey with…

I began my Mounjaro jab journey with this wonderful private GP practice back in May.
I was assessed and accepted by Dr Kayley Ainsworth who prescribed the medication and who I met with for monthly checkups.
Now that my own NHS pharmacist is able to supply Mounjaro I’m transferring to them. But I am so grateful for the care I received from the Osborne Clinic when I started out…

31 October 2025
Unprompted review
Private Medical Clinic logo

Reply from Private Medical Clinic

Thank you, Robert, for sharing your Mounjaro journey with us. We're so pleased to have supported you through the early stages and to hear you’ve now successfully transitioned to NHS care. Dr Ainsworth and the team at our Newcastle Clinic are grateful for your kind words — we’re always here if you ever need us again. Wishing you continued success and good health!

Best regards,
PMC Newcaslte Team

Rated 5 out of 5 stars

Brilliant service

I was so happy to be able to book an appointment to be seen on the same day. I arrived a little early and was seen straight away. It was such a relief to be seen and to be able to get treatment immediately. Well worth the cost.

29 October 2025
Unprompted review
Private Medical Clinic logo

Reply from Private Medical Clinic

Thank you, Julie! We're so glad we could offer you a same-day appointment and immediate care when you needed it most. Your kind words mean a lot to our team.

Best regards,
Merima (Practice Manager)

Rated 5 out of 5 stars

Really friendly, supe efficient

Really friendly, and I was early but they didn't make me wait.....super efficient :)

29 October 2025
Unprompted review
Private Medical Clinic logo

Reply from Private Medical Clinic

Thank you, Andrew! We're glad you found the team friendly and appreciated the efficient service — we always aim to make your visit as smooth as possible.

Best regards,
Merima (Practice Manager)

Rated 5 out of 5 stars

Kind and caring doctor much appreciate…

Kind and caring doctor much appreciate his assistance

23 October 2025
Unprompted review
Private Medical Clinic logo

Reply from Private Medical Clinic

Thank you so much for your kind words! We're really pleased to hear you had a positive experience with our doctor. Your appreciation means a lot to the team.

Best regards,
Merima (Practice Manager)

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