Prioritymeds 

The onboarding process was straight forward, timely and successful!!!

So far everything they said they would do has been done and the meds were delivered pretty quick. Im losing weight again and I feel the quality is damn good!! Also I understand the concern of meds being delivered warm and that was something I was also worried about but after talking to other pharmacies and my own PCP here , its fine until after you use it the first time then it must be refrigerated immediately.

The initial signup (and accepting of my money) went fairly smooth. But getting my 3-month refills has been a fiasco.
Not sure why a refill cannot be done automatically. Or at least an email prompting actions for the refill.
Going to the website just put me in a loop to log in - yet I WAS logged in and viewing my history. But it kept saying "log in to chat". The phone number at the site was also wrong - I had to get it from the pharmacy. You really should not depend on a 7th grader to design your website.
When my script expires, I will probably look into other provider options.

i have tried to contact them through the phone number and though the messaging on the website. I never get an answer from either the support techs or the doctor. When i first started they were answering my questions within 24 hours. however now i get no response, there is no way to talk to anyone on the phone

I am losing weight and feeling so much better already!

I recently used Priority Meds for my prescription needs, and overall my experience was positive.
The ordering process was confusing, and I appreciated clear pricing. However, I ran into a few issues that are worth mentioning. Shipping took longer than expected, and communication was limited. I would have liked better updates regarding my order status. Customer service was unresponsive when I reached out about shipping, would much rather talk to real people. On the positive side pricing was competitive, downside, status updates not clear,
Overall, I’d rate my experience 4 stars. I might use them again depending on whether these issues improve.

Meds arrived promptly. Customer service somewhat helpful. I have lost weight with program.

I have received my medication on time, but have questioned its authenticity. I have noticed it comes in different vials, some have Vitamin B added and others have not. Customer support is mostly non responsive with disconnected phone lines, and promised call-backs that never occurred, and no responses to customer chat. I have niticed they they do reach out when it is time to reorder, but basically hear nothing from them otherwise. Improvement over all is definitely needed, although other providers have not proven to be any better.

I have been so happy with Priority meds. Very efficient, and were happy to answer any questions or concerns I had. I am very happy with this company.

My only issue is that Fed Ex has put my meds in a regular locker instead of the refrigerated locker that are on site right next to the regular ones. I got my meds warm. Scary. They need to tell Fed Ex about this issue.

A quick and easy process. All in all, it took 3 days from start to receiving notice that it was shipped. I had tried Ro and after 8 days of emails needing more info, I fired them and switched to Prioritymeds. PM was also cheaper.

Process has been relatively simple and i havent had any questions.

Lack of communication and no reply when asking for specific changes to medications received . Even after I was emailed asked to leave a review which i have pasted below.
Hi Matthew,

I just wanted to personally check in — I'm Carlos, the Success Manager who oversaw your setup and onboarding. I hope everything has been smooth and that you're feeling supported and cared for.

If you have a moment, would you be willing to leave a quick review of your experience so far? It really goes a long way.

To be transparent — part of how my performance and quarterly bonuses are evaluated is based on the feedback we receive. So your review would genuinely help me. Not in a corporate "metric" way — in a real human way.

No script needed — just a few honest words is perfect.

Best regards,

Carlos
Head of Customer Success
PriorityMeds

The quality of the product and the easy instruction on
The dosage to inject. The cost was reasonable as well.

From great customer service to ease of ordering and super fast shipping. I was completely impressed. The last company I used let me down. I hope this 1 stays as awesome as my beginning experience. Thank you for all of your help and answering all of my questions and concerns.

Received medication in a timely manner. Opened the package & the ice packs were HOT, not warm but HOT. have received an automated response stating it’s fine. Can not reach a medical professional on link or at the pharmacy, mailbox is full. Disputing this charge
*****
Update 5/15

still no response except on here. All my information is listed in my account including email & phone number so how hard have you tried to reach me?

The email you sent asking for this review doesn’t even accept responses!

Overall I’ve had a good experience with Priority meds. They’ve been reliable, easy to work with, and everything was pretty smooth getting started. The only negative for me was the follow-up after the first three months. Communication could have been a little better there. Other than that, overall a good experience and I’d still recommend them.

Carlos, Customer Success was really helpful when I signed up with Priority Meds. He’s patient and answering all of my questions on the phone while guiding me through with the questionnaire online. I think Priority Meds has one of the best prices available online. I received my medications within 5 days of signing up with them.

Experience is good, have trouble tracking package. Fed ex

My experience with Priority Meds has been nothing but great! Excellent customer service and communication! I had recommended them to many family and friends!

Meds come warm and it's not even summertime in Arizona. Can never get ahold of customer service.