Prestons Kitchens Reviews 

356
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers warmly praise the knowledgeable design team for working closely with them to create beautiful, practical, and functional kitchen layouts. Consumers also appreciate the premium quality of the products and the supportive guidance provided during every step of the planning process. People frequently point out the professional installation teams and the smooth, well-coordinated project management from start to finish. Reviewers note that the fitters are exceptionally polite, keep everything clean and tidy, and remain meticulous with their craftsmanship. The aftercare service is additionally described as outstanding, ensuring that any questions or minor needs are handled efficiently.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and friendly service from showroom... See more

Product

Consumers find product to be positive, highlighting stunning German kitchen designs that feel premium and... See more

Service

Clients share positive opinions on service, highlighting that the entire process from initial design to... See more

Quality

Users consistently express appreciation for the high quality of the kitchens and professional installation... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy and wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We really enjoyed choosing and planning our kitchen with Prestons. All the staff were most helpful and friendly, from the showroom to the designers to the fitters. We felt all our needs and wants... See more

Company replied

Rated 5 out of 5 stars

The showroom has some beautiful kitchens on display and the design team are welcoming and very helpful. In particular Matt worked with us closely and really accepted the design brief. We were never ru... See more

Rated 5 out of 5 stars

From first setting foot in their magnificent showroom in Leeds the service has been fabulous! Beautiful kitchen choices, worktops and appliances. Matt and Natalie as designers are so well informed and... See more

Rated 5 out of 5 stars

We knew we wanted a German kitchen because I've had them before and their quality is unmatched. After our first initial showroom visit, Mark sat us down and we discussed designs and styles and... See more


Company details

  1. Kitchen Supply Store
  2. Building Design Company
  3. Interior Fitting Contractor
  4. Kitchen Furniture Store
  5. Kitchen Remodeler
  6. Remodeler

Written by the company

Your kitchen is the heart of your home – where meals are shared, families gather, and everyday life unfolds. That’s why it deserves to be designed with enduring quality, practicality, and purpose. For over 40 years, Prestons Kitchens has brought the precision of German engineering to UK homes at an attainable price, creating spaces where quality and value meet. Our approach is entirely personal. From your first visit, we take the time to understand how you live – your family routines, cooking habits, and the details that make your home unique. Using advanced 360° virtual reality software, our designers craft multiple bespoke concepts tailored precisely to your lifestyle, taste, and budget. Every Prestons kitchen is built from exceptional materials and assembled with absolute precision – not flat-packed, but rigid-built in one of Europe’s leading factories. The result is a kitchen designed to perform seamlessly for decades, not years. We believe that true quality and fair value should go hand in hand. For as little as £6,995, you’ll experience expert design, honest craftsmanship, and the dedicated personal service that makes Prestons Kitchens truly different.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

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4.9

All reviews

(356)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

From start to finish a 1st class experience

From start to completion, the service was excellent. From being shown round the showroom at Bradley & Colne Bridge, discussing all aspects of each design, reviewing the different styles and finishes and being able to choose one we felt suited our thoughts, this was a very good customer supplier experience. On delivery the whole kitchen was supplied at the agreed delivery time. On aftercare, we received a first class service, orchestrated by Charlie & Jordon, Charlie sorted a couple of small issue without any problems to ourselves and this for us certainly helped when having a new refurbishment of our property carried out. For us the product is first class and it shows in the quality of their products.. We would certainly recommend them to anyone looking for a new kitchen

24 February 2025
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Reply from Prestons Kitchens

Afternoon, thank you for leaving us this review we are pleased you chose us as your kitchen supplier. We are delighted you were happy with our customer service and our aftercare team that try to be as helpful as possible.
Thank you again for your kind words,
Preston's

Rated 5 out of 5 stars

Prestons is a great kitchen supplier

A great experience from start to finish.
All the staff in the showroom were fantastic.
The design and planning process with Mark was fantastic.
The staff in the aftercare department have been very responsive everytime I called(Jordan and Charlie).
Our kitchen was supplied on time and we are looking forward to using it as soon as we move back to the house.

16 December 2024
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Reply from Prestons Kitchens

Afternoon Shahid, thank you for leaving this kind review! We are very happy you was pleased with the service we granted. We are pleased to hear our after care team were efficient with you and helped as much as possible.
Kind regards,
Preston's

Rated 5 out of 5 stars

Outstanding Service from Preston’s Kitchens – Our Dream Kitchen Come True!

We first discovered Preston’s Kitchens by pure chance while visiting Express Bi-Fold Doors in Leeds to explore options for our new windows and doors. We had never heard of Preston’s before, but after stepping into their impressive showroom, we were intrigued. Even though we arrived close to closing time, the team was more than happy to have a quick chat and arrange an appointment with a designer for us to return and start creating our dream kitchen.

From that moment on, our experience with Preston’s has been nothing short of incredible.

At our design meeting, we were welcomed with a delicious hot chocolate and settled into a plush office, comfortably seated on a sofa in front of a massive TV screen. Having already sent over our architect’s drawings in advance, our kitchen space was displayed to scale on the screen, making it easy for us to visualise the design. The designer expertly built our kitchen in front of our eyes, incorporating our ideas while offering professional guidance. After just one hour, we were completely sold – and we are normally the type of customers who would shop around before we commit!

A few weeks into the process, we faced a major change in our home renovation that required relocating the kitchen from one side of the property to the other. We were initially concerned about how this would impact our design, but Preston’s handled it seamlessly. The team swiftly remodeled the layout to fit the new space, and the result was even better than the original. Jordan, our designer, was incredibly patient and meticulous in ensuring every detail was just right.

As we approached installation, we encountered an unexpected challenge – the tall units we had ordered were too tall for our space! Panic set in, as our kitchen had already been ordered, paid for, and was waiting in the warehouse. However, one call to Charlie in the aftersales team put us completely at ease. Within 20 minutes, he was on-site with us, calmly explaining various solutions. Not only was the issue resolved with just a small tweak, but the final outcome was even better than our initial plan!

When installation day arrived, Michael & Matt, the fitters were exceptional – professional, friendly, and an absolute pleasure to have on-site. They built our dream kitchen with precision and care. A few days later, the quartz worktops were installed by yet another team of professional, polite, and efficient specialists.

As with any large-scale project, we encountered a couple of minor issues, but Preston’s commitment to outstanding service shone through once again. Charlie returned to site, personally ensured everything was resolved to our satisfaction, and even went above and beyond with a goodwill gesture that truly exceeded our expectations. Luke, another kitchen fitter, later returned to make the final adjustments, and just like everyone else from Preston’s, he was an absolute pleasure to have working in our home.

From start to finish, Preston’s Kitchens has provided an exceptional experience. Their team have been professional, accommodating, and dedicated to delivering perfection. If we could give them 10 out of 5 stars, we would! Without a doubt, we highly recommend Preston’s to anyone looking for a beautifully designed, expertly installed kitchen, backed by a company that genuinely cares about its customers.

Thank you, Preston’s Kitchens – you have made our dream kitchen a reality!

11 February 2025
Unprompted review
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Reply from Prestons Kitchens

Hi, thank you so much for taking your time to write this kind review. We are utterly delighted you are extremely pleased with the service you encountered and we made your dream kitchen come true! We are glad the final design is what you wished for, any problems you came cross in your journey we are happy to hear we dealt with it efficiently.
Kind regards,
Preston's

Rated 5 out of 5 stars

Excellent Kitchen and Superb Customer Service

From the moment that I first walked into the Prestons Kitchens showroom I was very impressed by the kitchens on offer. Natalie was very helpful and after a couple of meetings with the very knowledgeable Jordan, my new kitchen was taking shape. Also special mention to Oliver who co-ordinated everything. From a delivery and installation point of view, everything that I was told would happen did so on time. I am absolutely delighted with my new kitchen. Once again thanks to everyone at Prestons Kitchens that I dealt with.

6 February 2025
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Reply from Prestons Kitchens

Thank you for leaving us this review Mark. We are delighted to hear the process of your dream kitchen went well and the staff along the way were also helpful. We are pleased to hear that you are delighted with your newly fitted kitchen. Thank you for choosing us as you kitchen supplier and trusting us with your project!
Thanks again,
Preston's

Rated 5 out of 5 stars

A dream Kitchen

Having had a look around other kitchen manufacturers, we decided to visit Prestons Kitchens at there Leeds branch and was instantly blow away by the showroom room. From the moment we walked in, the staff couldn't do enough for us, we could walk around, looking at all the different designs, work tops, and appliances without any pressure. We could tell from the quality that we would be buying our new dream kitchen from Prestons. With a budget in mind, we sat down with the designer and started to plan our kitchen and see visually on screen how it would look once completed. Our kitchen is above and beyond what we had expected, and its now a room where we spend so much time with family and friends. I highly recommend Prestons Kitchens to anyone who is looking upgrading the initial kitchen into a dream kitchen and a room to be proud off.
Thank you to all at Prestons.

11 November 2024
Unprompted review
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Reply from Prestons Kitchens

Hi Andrew, we are happy to hear you were pleased with the displays at our showroom in Leeds and our staff were also helpful. We are glad to know the final result of your kitchen is everything you wanted and we are thankful for your such kind words.
Thank you,
Preston's

Rated 5 out of 5 stars

1st class

Our experience from beginning to end was fantastic. We had been to the usual high street stores but when we walked into the showroom (Bradley, Huddersfield) we were made to feel welcome. Looking around at the displays we were thinking there is no way we can afford something so nice but after speaking to Katie and having our consultation with Mark our minds were made up. We were pleasantly surprised with the price and placed an order. The team at Prestons kept us informed of how things were progressing all the way through. When it came time for the installation the quality of service and workmanship continued and we are left with our dream kitchen. If in two minds do not hesitate to pop into one of their showrooms - you'll get a warm welcome.

8 January 2025
Unprompted review
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Reply from Prestons Kitchens

Good afternoon, thank you for leaving us such a kind review. We are pleased to hear you are happy with the service with the team at Preston's Kitchens. We are pleased to hear that our staff welcomed you into our showroom, talking you through the process of your kitchen project.
Kind regards,
Preston's

Rated 5 out of 5 stars

Excellent Services for a Dream Kitchen

Excellent Services for a Dream Kitchen
The team at Preston’s (Romiley) has been very helpful right from the start of our kitchen design to full installation and final commissioning. Thanks to Chris for his advice on kitchen furniture and appliances and also on choices of colour to create a modern open plan kitchen/dining space. His patience and eagerness to help at all stages have helped us in our decision making process. Also many thanks to the installation team led by Marc for their skills in assembling the units to the final finish, ready for the festive seasons. Thank you to you All. Merry Christmas and Happy New Year 2024.

18 December 2024
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Reply from Prestons Kitchens

Hello, we are thrilled to hear the members of staff here at Preston's were as helpful as possible, delivering a welcoming customer service. Thank you for choosing us as your kitchen supplier and letting us help with your project!
Preston's

Rated 5 out of 5 stars

Highly recommend …

I would highly recommend Prestons Kitchens. The Leeds team were brilliant from start to finish. Natalie was great to deal with throughout the process and our designer Matt was fantastic and offered lots of great suggestions both from a design and practical perspective. The team who fit the kitchen were excellent too. The kitchen itself is of a very high quality and we found Prestons to be really competitively priced compared to other alternatives albeit it was clear that the kitchens on offer with Prestons are a far superior quality.

25 October 2024
Unprompted review
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Reply from Prestons Kitchens

Good afternoon, thank for your kind words. We are happy to hear the process of your kitchen and the design appointment went well. We are delighted that you chose us as your kitchen supplier.
Thank you,
Preston's

Rated 5 out of 5 stars

We visited German kitchens of Preston…

We visited German kitchens of Preston in January this year. We had actually put a deposit down on a kitchen from a well known nationwide kitchen company but was intrigued to see what alternatives there was out there.

Dal introduced himself and talked us through our wants and needs. He is very articulate and experienced within his field and knows what the customer wants. We looked at the sample kitchen in the showroom and could immediately see the superior German quality.

Dal put together a very detailed design using the latest technology, again far superior and detailed than any other we had seen and we were very impressed at how our kitchen could look.

Once we had agreed on the design we then booked in an installation using Dal's fitting team.

Val was the chap who installed the kitchen and is a man of many talents and skills. He also did all the electrical and plumbing working which is a god's send and removes all the hassle of getting other trades in.

The finished results were incredible and we are so glad we chose Dal and German kitchen.

12 January 2024
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Reply from Prestons Kitchens

Thank you for your kind review, we are glad to know the staff at Preston's that dealt with your project were helpful and efficient. We are thrilled to hear you are pleased with your end result and have helped you with your project.
Kind regards,
Preston's

Rated 5 out of 5 stars

Fantastic after sales service!

I fell in love with Preston's kitchens when I visited their fantastic showroom near the White Rose in Leeds and saw their beautiful and wide range of German kitchens. The kitchen was installed to a very high standard by their partner installation team and they provide a fantastic after sales service. Charlie in particular has been a star sorting out an ongoing issue with an appliance manufacturer. I would recommend you visit a Prestons Kitchens showroom before you commit to a new kitchen from anywhere else!

7 December 2024
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Reply from Prestons Kitchens

Hello, thank you for leaving us this kind review. We are delighted to hear you are pleased with the service you received. We hope everything is okay with the kitchen and hopefully we brought your dream kitchen to reality!
Thanks again,
Preston's

Rated 5 out of 5 stars

Stunning Kitchens and wonderful servicd

From our first visit to Prestons Kitchens in Leeds to completion our experience has been seamless. Natalie, Matt Lavin(our designer) the delivery guys and Charlie from the after sales team have been truly professional and exceptionally helpful in every way.
We are absolutely delighted with our Kitchen deign, products and appliances. Our own builders installed the kitchen and when we found one item was missing from our delivery Charlie was onto sorting it out as soon as we called him.
We cannot recommend Preston Kitchens and their staff enough. Beautiful kitchens, excellent quality and at a more than competitive price.

5 December 2024
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Reply from Prestons Kitchens

Good morning Karen,
We are delighted to hear that you are happy with everything and allowing our team to help you throughout the process. The final result looks stunning and we are glad to know you are pleased with everything. The Venato Nero looks gorgeous in your space, we are glad you are pleased! Thank you for allowing our Aftercare team to help throughout the process to make it a lot easier for you!
Kind regards,
Katy

Rated 5 out of 5 stars

A superb kitchen and a great company

Having moved to the Huddersfield area, we needed to update and extend the kitchen.
While not wanting to spend a fortune on a new kitchen, we also knew that we wanted something that would last, look good and function without constant snags and failures down the line. Above all, we wanted a company who we could interact with and trust.
Right from the start we were really impressed with the way that the Preston's Sales Team listened to what we were hoping to achieve; the way they gave us different options and also suggested additions to make using the kitchen easier - the Quooker tap being one. Thanks Matt!
No matter how many questions we had, everyone in the Huddersfield showroom took time to help us, in particular Katy and Matt. There was never any pressure and they certainly didn't try and impose their ideas on to us. All of this was in direct contrast to another locally based, but nationwide company, who couldn't have been less interested and more offhand.
The company worked around our builder's schedule and discussed various timings etc directly with them as necessary and the kitchen fitters were professionalism personified.
Yes, we did have a problem with one of the base units being too large for the space, but having discussed what the problem was with a three-way on-site meeting with Preston's, the builder and myself, a very amicable solution was reached and Preston's replaced the unit with the correct sized one.
Would I recommend the company? Without a shadow of doubt. Why? because, for what Preston's offer and what we received it is a superb German kitchen, professionally designed, supplied and fitted, and, above all, at a very competitive price which easily competes with their competitors.
Thankyou to you all, and in particular the Huddersfield team.

2 December 2024
Unprompted review
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Reply from Prestons Kitchens

Thank you so much for leaving Prestons with this kind review! We are happy to hear you are delighted with everything and we thank you for allowing us to help you along your journey to get your dream kitchen. We are glad that our members of staff were also helpful throughout the process, helping you and recommending ideas in order to help you to the final results. Thank you for trusting us with your kitchen design, helping you achieve your completed kitchen.
All the best,
Katy

Rated 5 out of 5 stars

Prestons Kitchen went beyond and above…

Prestons Kitchen went beyond and above to create our dream kitchen. The German materials and design is faultless.
Our first initial experience was in the showroom where a plan was designed in a private comfortable room .
The design team were very good with ideas which would work for our everyday life .
The fitters were really professional and not intrusive and did a superb job.
I would recommend Prestons for service and guaranteed 5* service.

1 May 2024
Unprompted review
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Reply from Prestons Kitchens

Thank you Tracey for leaving us a kind review! The HPL looks lovely in your space, the final look is excellent. We are glad to hear that the kitchen is what you wished for and you are happy with everything. Thank your for choosing us and trusting us with your space.
All the best,
Katy

Rated 5 out of 5 stars

Would highly recommend Preston’s…

Would highly recommend Preston’s kitchens , from start to finish the service was of great standard from Matt and his team
No matter how many times we changed our minds over colour etc , Matt was always so helpful and nothing was too much trouble for him , which is why we adore our new kitchen ,
Also the aftercare team were amazing again nothing too much trouble

30 November 2024
Unprompted review
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Reply from Prestons Kitchens

Good morning Letitia,
Thank you for your kind words, your kitchen looks excellent in your space, we are glad to hear you are happy with the final look. We are happy to hear you are pleased with the choice of your colours. Thank you for trusting our Aftercare team and allowing them to help throughout the process.
Best wishes,
Katy

Rated 5 out of 5 stars

Excellent Service and Product

Thank you to Jordan and the team. The options, design, presentation, patience, costs and ultimately the finished product were all excellent. We love our kitchen.
We highly recommend Prestons Kitchens.

27 November 2024
Unprompted review
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Reply from Prestons Kitchens

Hi Paul,
Thank you for your kind words and leaving us this review! We are delighted to hear that you are pleased with the final result of your kitchen design. The work top and your door front look lovely together, thank you for choosing Prestons!
All the best,
Katy

Rated 5 out of 5 stars

We are delighted with our kitchen from…

We are delighted with our kitchen from Preston’s.

We had a great consultation with Matt at the leeds showroom, who was so helpful putting the kitchen plan together. He went above and beyond with the advice he gave us throughout the whole process.

The kitchen is brilliant quality and we would highly recommend this company.

16 October 2024
Unprompted review
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Reply from Prestons Kitchens

Good morning Natalie, thank you for leaving us this review! We are happy to hear you are delighted with your kitchen design. The Havana Oak looks stunning on your island!
Kind regards,
Katy

Rated 5 out of 5 stars

Prestons - Professionalism personnified

From the very first introductory meeting right through to final installation on-site over a year later, we were very impressed with the professionalism of all concerned at Prestons. The kitchen design process was particularly outstanding with regular updates and feedback from our consultant helping us to feel confident and comfortable with the choices we were making. The finished results speak for themselves and every day we sit down for a meal, we count ourselves fortunate that we chose the right company and had the right team behind us each step of the way. Thankyou to each and every team player we had the good fortune to work with. You helped transform our dreams into reality.

30 September 2024
Unprompted review
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Reply from Prestons Kitchens

Good morning, thank you for your kind words. We are delighted to hear you are pleased with the final outcome and our team was as helpful as possible. Thank you for trusting us to design your dream kitchen and the final look is everything you wished for. Thank you for choosing Prestons and allowing us to help you meet your expectations of your dream kitchen.
All the best,
Katy

Rated 5 out of 5 stars

A great experience from design to install

The design process really opened our eyes to possibilities in our new space. The whole team worked with us to find the right parts and pieces. The installation went smoothly and we were able to discuss the final placement of the island with the fitter after it was assembled. It was a great experience.

14 November 2024
Unprompted review
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Reply from Prestons Kitchens

Hi Eric, thank you for leaving us an excellent review! Thank you for trusting us with your new space. The island looks stunning in your space, pleased to hear all the installation went well too!
Thank you,
Katy

Rated 5 out of 5 stars

Couldn’t recommend Matt and the rest of…

Couldn’t recommend Matt and the rest of the Preston’s Kitchens teams for making choosing our kitchen such an easy process from start to finish. We are really happy with the results and wouldn’t hesitate recommending them to friends and family.

2 November 2024
Unprompted review
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Reply from Prestons Kitchens

Good morning Bob, we are happy to hear that the process was made as easy as possible for you and you are happy with the complete look. The kitchen looks absolutely excellent in your space, thank you again for your kind words!
Best wishes,
Katy

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