Prestons Kitchens Reviews 

356
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 56 reviews, reviewers overwhelmingly had a great experience with this company. Customers warmly praise the knowledgeable design team for working closely with them to create beautiful, practical, and functional kitchen layouts. Consumers also appreciate the premium quality of the products and the supportive guidance provided during every step of the planning process. People frequently point out the professional installation teams and the smooth, well-coordinated project management from start to finish. Reviewers note that the fitters are exceptionally polite, keep everything clean and tidy, and remain meticulous with their craftsmanship. The aftercare service is additionally described as outstanding, ensuring that any questions or minor needs are handled efficiently.

What people talk about most

Staff

People report positive experiences with staff, highlighting helpful and friendly service from showroom... See more

Product

Consumers find product to be positive, highlighting stunning German kitchen designs that feel premium and... See more

Service

Clients share positive opinions on service, highlighting that the entire process from initial design to... See more

Quality

Users consistently express appreciation for the high quality of the kitchens and professional installation... See more

User experience

Customers consistently note positive experiences with user experience, highlighting an easy and wonderful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We really enjoyed choosing and planning our kitchen with Prestons. All the staff were most helpful and friendly, from the showroom to the designers to the fitters. We felt all our needs and wants... See more

Company replied

Rated 5 out of 5 stars

The showroom has some beautiful kitchens on display and the design team are welcoming and very helpful. In particular Matt worked with us closely and really accepted the design brief. We were never ru... See more

Rated 5 out of 5 stars

From first setting foot in their magnificent showroom in Leeds the service has been fabulous! Beautiful kitchen choices, worktops and appliances. Matt and Natalie as designers are so well informed and... See more

Rated 5 out of 5 stars

We knew we wanted a German kitchen because I've had them before and their quality is unmatched. After our first initial showroom visit, Mark sat us down and we discussed designs and styles and... See more


Company details

  1. Kitchen Supply Store
  2. Building Design Company
  3. Interior Fitting Contractor
  4. Kitchen Furniture Store
  5. Kitchen Remodeler
  6. Remodeler

Written by the company

Your kitchen is the heart of your home – where meals are shared, families gather, and everyday life unfolds. That’s why it deserves to be designed with enduring quality, practicality, and purpose. For over 40 years, Prestons Kitchens has brought the precision of German engineering to UK homes at an attainable price, creating spaces where quality and value meet. Our approach is entirely personal. From your first visit, we take the time to understand how you live – your family routines, cooking habits, and the details that make your home unique. Using advanced 360° virtual reality software, our designers craft multiple bespoke concepts tailored precisely to your lifestyle, taste, and budget. Every Prestons kitchen is built from exceptional materials and assembled with absolute precision – not flat-packed, but rigid-built in one of Europe’s leading factories. The result is a kitchen designed to perform seamlessly for decades, not years. We believe that true quality and fair value should go hand in hand. For as little as £6,995, you’ll experience expert design, honest craftsmanship, and the dedicated personal service that makes Prestons Kitchens truly different.


Contact info

4.9

Excellent

TrustScore 5 out of 5

356 reviews

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4.9

All reviews

(356)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Positive experience throughout

Positive experience throughout, even nearly 2 years after purchasing a kitchen from Preston’s in Huddersfield and being out of warranty. Couldn’t recommend them enough

22 August 2025
Unprompted review
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Reply from Prestons Kitchens

Hi Daniel,

Thank you very much for leaving us a positive review.

We hope you are still enjoying your new kitchen!

Best wishes,
Katy

Rated 5 out of 5 stars

Kitchen renovation

We went to Preston’s after being unhappy with the design ideas from other kitchen companies.
We spoke with Mark who was great and gave us so many fresh ideas and inspiration for our new kitchen. The design process and experience in the showroom was exceptional. We felt really comfortable and were welcomed into a great space, there were so many lovely kitchens on show.
We couldn’t fault the design process and were assisted by Mark and Katy to make choices which sometimes we changed, but nothing was too much trouble for them.
We are over the moon with our new kitchen and the quality finish, the experience has been great overall.
Thank you to all involved.

14 August 2025
Unprompted review
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Reply from Prestons Kitchens

Hi Stacey,

Thank you very much for your wonderful review of your experience with us.

We are absolutely thrilled with the end result - It is such a great space! Lovely to hear how happy you are with the kitchen.

Best wishes,
Katy

Rated 5 out of 5 stars

Fantastic Company live my new Kitchen

Recommended to go to Preston’s & check the kitchens in the showroom out. Met Katie who was friendly & helpful, no pressurised selling at all. Came home with a brochure. Had a Follow up call, booked a design appointment, member of the team came out to measure take photos. Met Mark the designer/ Owner who showed us 4 different designs we were blown away. Mark was so helpful nothing was too much trouble. We were sold at that appointment. came back to finalise & change a few things, order was placed, date booked. The whole process was efficient.
Oliver from the project company took care of all the workmen. From start to finish I cannot praise this company enough all the team were very professional including all the workmen no hitches, or problems we really are amazed with the final finish pure quality & value for money.
We honestly can’t believe we are in our new kitchen!!!
Don’t waste your time going anywhere else.
We wouldn’t trust anyone else to carry out such a big job! The whole Team all fantastic!
Price very competitive get a quote you will be pleasantly surprised & don’t cut corners with your own workmen let Oliver from the project team manage it for you. Fantastic & all very experienced.

Thanks very much to all the team at Preston’s Kitchens love love love it!! We are so happy thanks Rebecca x Andy

8 August 2025
Unprompted review
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Reply from Prestons Kitchens

Hi Rebecca & Andy,

Thank you so much for leaving us such a wonderful review, we are as thrilled as you are with the final result of your kitchen project. The space looks incredible!

It has been a pleasure to work alongside you both, thank you for trusting us with the transformation of your space.

Best wishes,
Katy

Rated 5 out of 5 stars

A great outcome, quality kitchen

We were originally going to go with another company but after meeting with Chris on a visit to Prestons Romiley, felt they were best placed to help us achieve the outcome we wanted. This proved to be a very good decision on our part.
We already had a well developed design but Chris helped with some further suggestions and some amendments as our kitchen extension build progressed.
The timescales around delivery and fitting were clearly laid out and there was good communication throughout the process. When a couple of items were delivered damaged,they were reordered without any quibble or fuss.
The fitting team of Marc and Joel did a great job, adapting and problem solving where any issues arose and talking us through any decisions we needed to make during the fitting. The result is for us a great outcome getting the kitchen we hoped for.
Would happily recommend to anyone wanting a good quality kitchen at decent price.

21 July 2025
Unprompted review
Rated 1 out of 5 stars

Went to go ask about a kitchen today at…

Went to go ask about a kitchen today at the showroom at Huddersfield got told there too busy there’s a lead time of at least 10 weeks and to go to b n q or wren kitchens or somewhere else that sells them never asked me anything else what a shocking experience after driving all the way from Leeds will never recommend these terrible

29 July 2025
Unprompted review
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Reply from Prestons Kitchens

Good afternoon Jason,

Thanks for coming to see us.

Really tricky scenario to respond to this as I feel like whatever we would have done, you would have always given us a 1 star review and that would have been completely out of our control.

First of all, we are not in control of the fact that you drove from Leeds to Huddersfield, despite us having our flagship showroom in Leeds. I appreciate that you felt like it was a wasted journey as we couldn't service you, but this is only down to the fact that you needed a kitchen in 4 weeks and not because we 'couldn't be bothered'. Our lead times are currently 8-10 weeks as we are a made to order bespoke German kitchen. You were advised by our technical manager that with a lead time of 4 weeks you would need to look into off the shelf kitchen suppliers that typically carry stock of kitchens. We could have lied to you for the sake of getting an extra kitchen order this month, but we are an honest kitchen supplier and we would have let you down on the timescales you needed the kitchen for, and I am sure in this instance that a 1 star review would have come our way from yourself.

You then advised him that 'it didn't matter then' and preceded to leave the showroom. If you would have called us prior to visiting and enquired about the lead time, we would have advised the same timescale and you could have saved yourself a journey. In this instance we decided to point you in the right direction of where to get a kitchen as your lead time was more important to you than what we could offer. I feel we've actually helped in this scenario but you've obviously taken it the wrong way.

Out of 295 Trustpilot reviews, we have 6 negative 1 star reviews. 4 of those reviews (including yours) haven't actually purchased anything from us and weren't happy with our process and service. In this scenario I feel like it is extremely harsh for you to take the time to go online on an evening to warn potential customers away from us, but the response from myself will hopefully allow potential other consumers to make up their own mind up.

Kind regards,
Matt

Rated 5 out of 5 stars

German quality

We visited the Leeds showroom and literally loved 80% of prestons kitchens

I said to the wife there's no way we could afford one these kitchens

Being a builder and looking at Wrens and Howdens we decided to have another look at Prestons but this time we tried the Huddersfield branch

Personally I prefer the smaller one on one experience , we was booked in for an appointment with Mark to talk things through, and look at designs

It turned out Mark is the MD and we have to say his ideas and knowledge is first class

Sit in his office and in seconds your design is up on a big screen , things can be changed and amended in seconds

It took 4 or so visits and looking at renditions before we had our ideal dream kitchen

Nothing was too much of an effort for Mark, next a site survey was booked in and a date nailed down for fitting

I stripped out the old kitchen and was ready for installation ... the time from order to fitting was approximately 8 weeks

Ours was a medium size install and took almost a week to complete

The installation team and AfterCare have been great also

The product itself is quality German as to be expected... the Germans take their kitchen with them when they move houses and I can see why

Compared to Howdens and Wrens the cost is slightly more but not scarily , but the end product from start to finish has been superb

Would I buy again, Yes definitely...

Regards

Karl

1 May 2025
Unprompted review
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Reply from Prestons Kitchens

Hi Karl,

Thank you for sharing your experience of working with us, we really appreciate your honest review. It has been our pleasure to assist you in the transformation of the space. The kitchen looks fantastic!

We wish you both all the very best for the future.

Kind regards,
Katy at Prestons

Rated 5 out of 5 stars

Love our kitchen

We received our kitchen in January 2024. We love our kitchen and the quality is great. We loved all of the designs by Elliot and they stood out massively compared to competitors ideas. We’re so happy with how it turned out and it’s far better than we first planned. The Aftercare has been great too.

14 July 2025
Unprompted review
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Reply from Prestons Kitchens

Hi Sophie,

Thank you taking the time to share some kind words about us. We are delighted to hear how thrilled you are with the kitchen!

We pride ourselves not only on our design process, but our after sales department too as we believe this is equally as important. We will pass your compliments on.

All of the team here wish you all the very best for the future.

Kind regards,
Prestons Kitchens

Rated 5 out of 5 stars

Amazing service and kitchen

So happy with our kitchen fron Prestons, Romiley. From the design stage to the actual fitting, the service was outstanding. Nothing was too much trouble for Chris and the fitters did a great job and were happy to pop back if I needed them to.
Can't recommend them enough.

16 June 2025
Unprompted review
Rated 5 out of 5 stars

From the design in the Romiley showroom…

From the design in the Romiley showroom with Chris, through to the install with Marc. It was a truely seamless and e joyable experience and that praise for me isnt easily come by.

The guys were really helpfull, providing excellent advice and guidance, The quality of the units and installation were top notch. Tradesman that consult, turn up on. Time and and care about their work and put you first is very rare. Even working around multiple contractors Marc and his guys just delivered. Not thats all fitted we are in the process of order again for another of the rooms and that says it all.

Thanks again Chris, Marc and Ryan for everything 🙌

1 May 2025
Unprompted review
Rated 5 out of 5 stars

Our dream kitchen!

A family member recommended Prestons Kitchens and in all honesty, it's the best recommendation of anything we've ever had. From start to finish, the process of arranging our initial appointment, bringing our ideas to life, creating the dream kitchen and getting everything ordered and delivered has been seamless. Prestons are extremely organised and meticulous and they've been on point with absolutely everything.
The kitchen is everything we could of wanted and more and is literally perfect!

25 June 2025
Unprompted review
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Reply from Prestons Kitchens

Hi Lauren,

Thank you very much for sharing your experience of working with us on your project. We are thrilled to hear how happy you are with your new German kitchen!

Best wishes,
Prestons Kitchens

Rated 5 out of 5 stars

A fabulous experience from start to finish

We recently had some renovation work done and needed a new kitchen. After looking at a few of the well known kitchen retailers and not being overly impressed, we called in at Preston’s Huddersfield on the off chance.

I can not stress enough how glad we are. At the initial look around, Katy was brilliant and really took the time to listen to what we wanted. The customer service has been wonderful from start to finish.

Mark provided us with a brilliant design that is so unique and much better than anything else I’d ever seen. The technology they used to render the kitchen design was great and they could even make better building suggestions than our architect. I wish we’d gone to Preston’s initially before consulting with an architect.

As I can be quite particular, I made lots of follow up design appointments and no one made me feel annoying or neurotic (even though I was!) when I wanted to try out different tap colours or handle designs. This was the biggest purchase after our home, that we will probably ever make and I felt that Preston’s really respected that and took the time and care to get it right.

The kitchen itself is fabulous. The design really works for us and it looks stunning. The quality is also a million times better than anything I’ve seen in other retailers. The price was therefore incredibly reasonable for both the product and the customer service. The fitting process was smooth and Charlie at the after care team was great at resolving any minor issues we had. Nothing was too much trouble.

I would use Preston’s again in a heartbeat and can not recommend them enough. Thank you to the whole team for helping us to create a wonderful family space that is both beautiful and functional. We will love this space for years to come.

24 June 2025
Unprompted review
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Reply from Prestons Kitchens

Hi Lauren,

Thank you so much for taking the time to share such a wonderful review, it was an absolute pleasure to work with you and Brian on this project. We are as thrilled as you are about the end result! The space looks incredible.

Thank you for trusting us with the design of this space, like you said - The kitchen tends to be the next big purchase after the house - so we really appreciate the time you spent with us on this.

We wish you and your family all the very best for the future.

Kind regards,
Katy

Rated 5 out of 5 stars

We were very pleased with the kitchen…

We were very pleased with the kitchen design that Dal produced. The fitter was a very hard working man doing everything including the electrics and plumbing. The kitchen looks very nice and we are very happy with it. T & D Wilson.

29 May 2025
Unprompted review
Rated 5 out of 5 stars

Best kitchen fitting experience

This was my best experience of 4 new kitchen installations I’ve had over the last few years. Chris at Romiley had some great design ideas to fit the space available. The project and fitting team (Marc, Joel and Jay) did a brilliant job fitting the kitchen and overcoming the underlying issues found when removing the old kitchen.
I was especially pleased that everything was thought about and included at the design stage, unlike other companies I have used who have missed details in the design or failed to take responsibility to complete the full specification.
Overall I am very happy with the whole service, quick turnaround and experience. I highly recommended the Romiley team.

7 April 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Amazing kitchens at a good price. The design process was great with a few options given to choose from.

Quick turnaround from ordering to install.

Had a few parts missing but after sales were amazing and were so quick to reply to my questions (thanks Charlie!).

Highly recommend.

14 May 2025
Unprompted review
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Reply from Prestons Kitchens

Hello, thank you for leaving us this review, we are happy to hear everything went okay. Thank you for trusting us with your project.
All the best,
Preston's

Rated 5 out of 5 stars

Our experience from start to finish was exceptional..

Our experience from start to finish was excellent. Mark and his team in Huddersfield and Leeds provided guidance and potential design options. Oliver and his team of fitters were exceptional throughout. They were extremely skilled professionals providing a quality fitting service. We would highly Prestons for quality products and their professional service.

27 March 2025
Unprompted review
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Reply from Prestons Kitchens

Thank you very much for this kind review. We are delighted to hear you are pleased with the process of your project and we hope everything is okay with the final product.
Thanks again,
Preston's

Rated 5 out of 5 stars

Excellent Service, Highly Recommended!

Excellent and seamless service from all the team at Preston's. Luke the fitter was punctual, polite and very professional.

7 March 2025
Unprompted review
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Reply from Prestons Kitchens

Hello, thank you for leaving this review for us. We appreciate you choosing us as your kitchen supplier.
Kind regards,
Preston's

Rated 5 out of 5 stars

5 Star Attention To Detail

We purchased our kitchen from the Preston branch. From start to finish Dal has been fantastic giving lots of attention to details for things we hadn't thought about. This was something clearly lacked at other kitchen suppliers we had visited. He understood our vision and made it come to life and was clearly knowledgeable about the product he was designing. We also had fitting done via the branch at a competitive price and with an excellent finish. We are thoroughly pleased with the final result.

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Amazing experience & amazing kitchen

Amazing experience & amazing kitchen! From start to finish everything was flawless. Little minor issues which are expected with large projects were resolved within days. We highly recommend Prestons for their fantastic customer service! Beyond expectations!
Thank you team Prestons!

4 January 2025
Unprompted review
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Reply from Prestons Kitchens

Hi, thank you for taking your time to write this review, we really appreciate it. We are glad to hear everything was resolved assertively and out staff were as helpful as possible. Thank you for trusting us with your project.
Thanks again,
Preston's

Rated 5 out of 5 stars

Exceptional service and advice

I can’t recommend Prestons kitchens highly enough. We dealt with Matt in the Leeds showroom and his advice was invaluable. He challenged our decisions and made us think about how our kitchen could work best for us. Looking back, the decisions that we made because of Matt’s valuable input has proven to be correct. The after sales service has also been exceptional. The team that fitted our kitchen were so professional and efficient. All in all, our experience of buying our kitchen with Preston’s was faultless.

11 March 2025
Unprompted review
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Reply from Prestons Kitchens

Thank you for leaving us this review Chris. We are delighted to hear that our staff were helpful along the way of your kitchen process, we glad to know you are pleases with the final product. Thank you for choosing us as your kitchen supplier.
All the best,
Preston's

Rated 5 out of 5 stars

My Prestons experience…

On my first visit to Prestons in Huddersfield, I received a warm and friendly welcome and a lovely cup of coffee, Katy who was lovely, took all my details and asked what I was looking for, these were then given to Mark and a design appointment was made. On the day of my appointment with Mark, again I received a warm and friendly welcome and another lovely coffee, Mark had already done a few designs for me to look at and I was really impressed, he had taken all my wishes into consideration, then it came to the crunch of the price (like a lot of people I had a limited budget), I was worried that this was going to be way out of my budget, but was blown away that the price was within my budget and I was more than happy to go ahead, when I left I was so happy that I was going to be able to have my dream kitchen with all integrated appliances, something I had only ever dreamed of. Everything was ordered, the aftercare team kept me up to date with delivery dates and fitting date etc, everything appeared to be well organised but at this point I was waiting to see if it would all happen the way it should. We were advised that the rip out of the old kitchen would take place on 17th February, and it did, 18th February all the appliances were delivered, 19th February all kitchen units were delivered and fitting started on 20th February, I arrived home from work on 20th and was amazed to find all the units were in place, Luke who worked so hard and for long hours had done so much in one day it was hard to believe, the next day all the appliances were put in place, and the flooring was started on the 21st, the following week the appliances were all connected and the flooring was completed and my kitchen was complete and I am blown away by the transformation. Everyone involved from the design team, the dry fitters and wet fitters all came when they were meant to come, all were polite and hard working and Luke had a real eye for detail. I can't recommend Prestons and the aftercare team enough, if I ever hear of anyone looking for a new kitchen I would definitely recommend they go to Prestons, high quality kitchens and very high quality service throughout the whole process.
Lesley Stennett

17 February 2025
Unprompted review
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Reply from Prestons Kitchens

Hi Lesley, thank you for your kind words about Preston's and our after care team. We are delighted you are happy with your final product and you received a good customer service from our team. Thank you for choosing us as your kitchen supplier.
All the best,
Preston's

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