Prestige Moving Reviews 

115
TrustScore 4.5 out of 5

4.3

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Rated 1 out of 5 stars

This company engaged me to do some consulting work. The owner thought I did great work. He has now not paid, I have had debt collectors onto him and he still refuses to pay. Another person is now taki... See more

Rated 5 out of 5 stars

Used Prestige to move yesterday. Absolutely fantastic. I've had bad removal company experience in the past, but could not fault these guys. Allowed me to move removal date at short notice due to local... See more

Company replied

Rated 5 out of 5 stars

Thank you Prestige Moving! From the first phone call to your office, to the completion of our move, you guys made everything easy and stress free! Friendly, professional and efficient - we couldn't... See more

Company replied

Rated 5 out of 5 stars

From my first inquiry I felt I was in good hands. Vince was professional and knowledgeable he made the process very easy. The guys who collected our furniture were pleasant and moved quickly. We nee... See more

Company replied

Company details

  1. Shipping Company
  2. Car Accessories Store

Information provided by various external sources

We at Prestige Moving are the Furniture Removal, Packing & Storage specialists. We pride ourselves on being one of the most trusted and respected furniture removal and storage companies in Australia. We have modern vehicles and equipment along with highly experienced removalists and great customer service.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

115 reviews

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4.3

All reviews

(115)

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Rated 4 out of 5 stars

Very disappointed as incorrect…

Very disappointed as incorrect container delivered first time, had to wait another three days for correct one. Also was charged for the mistake. When I got my furniture delivered to my new house the guys were fantastic.

16 June 2018
Unprompted review
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Reply from Prestige Moving

Dear Carole,

Thank you for getting in touch with us. We take our customer service very seriously so we’d like to apologise that your recent experience with Prestige was below expectation. We have referred your case to the Branch Manager involved and will be in touch shortly.

Kind regards,
Prestige Customer Service

Rated 5 out of 5 stars

Super thanks guys

This is the second time Prestige assisted us in moving house and I must say Vince and team has really surpassed our expectations. We arranged for new furniture to be stored with them over a few months and it was very challenging to say the least as Prestige guys had to receive the goods on my behalf. There were a few times when they informed me that some goods were not in good condition etc so that was fantastic. Vince was extremely accommodating and helpful, no request was too difficult. The 3 guys who did the actual move itself on a Saturday long weekend ... WOW … they dismantled and assembled furniture and were all very cheerful, very professional, very very strong and very quick 😊 all my (succulent) pots made it with hardly a scratch. Thanks guys!

14 June 2018
Unprompted review
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Reply from Prestige Moving

Hi Bradley,

Thank you for the great review, and we are very pleased that you were happy with our services.

Kind Regards - The Prestige Moving Team

Rated 5 out of 5 stars

Very fast and professional

Very fast and professional. Couldn’t fault the service.

13 June 2018
Unprompted review
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Reply from Prestige Moving

Hi Leanne,

Very happy to hear our Melbourne Removalists done a great job! Thank you for the review.

Kind Regards - The Prestige Moving Team

Rated 5 out of 5 stars

Very happy customer

From my first inquiry I felt I was in good hands. Vince was professional and knowledgeable he made the process very easy. The guys who collected our furniture were pleasant and moved quickly. We needed to have our goods held overnight and my requested collection and delivery times were accomodated. Again the delivery was completed smoothly. The whole process went off like clockwork.
We would definitely recommend Prestige Moving to anyone needing this type of service.
Thanks for taking the stress out of our move!

13 June 2018
Unprompted review
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Reply from Prestige Moving

Hi Lesley,

Thanks for your review and we are pleased you were happy with our service. If we can be of any further assistance please let us know.

Kindest Regards - The Prestige Moving Team

Rated 3 out of 5 stars

Nice guys

Nice guys, bit rough with furniture and found few bits missing or loose

13 June 2018
Unprompted review
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Reply from Prestige Moving

Dear Kathy & Geoff,

Thank you for getting in touch with us. We take our customer service very seriously so we’d like to apologise that your recent experience with Prestige was below expectation. We have referred your case to the Branch Manager involved.

Kind regards,
Prestige Customer Service

Rated 5 out of 5 stars

I moved 20 years of my life stress free

The two men that helped me were extremely polite and efficient. Nothing was a hassle for them to move and every time I remembered another item they were obliging, displaying positive body language, which reduced my stress levels. They were very careful with all my belongings and paid extra attention to items I marked fragile, which there were many.
I cannot recommend Prestige Movers highly enough.

30 May 2018
Unprompted review
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Reply from Prestige Moving

Hi Pasqualino,

We are pleased that our Prestige team of removalists met your expectations and appreciate you sharing your experience.

Thanks again - The Prestige Moving Team

Rated 5 out of 5 stars

Very helpful staff and everything was…

Very helpful staff and everything was completed on time and the guys were very helpful. Recommend them 100% and will surely use them again for our next move.

22 May 2018
Unprompted review
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Reply from Prestige Moving

Hi Muhammad,

Thank you for your kind review as we always strive to meet your expectations.

Thanks again - The Prestige Moving Team

Rated 5 out of 5 stars

Excellent friendly service

Excellent friendly service. Highly recommended

14 May 2018
Unprompted review
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Reply from Prestige Moving

Hi John,

We are pleased to hear you were happy with our removalists service and thank you for your kind review.

Kindest Regards - The Prestige Moving Team

Rated 3 out of 5 stars

Prestige weren't the cheapest removal…

Prestige weren't the cheapest removal company but I went with them because of good feedback. The decision was a little naive as it wasn't until they started packing that I was made aware they do not have insurance for any damaged pieces of furniture which, to me, indicates there is no real incentive to pack things properly in the first place. I was disappointed with the way they packed our belongings even after I told the packing guys I didn't care if it took an hour longer, I just wanted it packed properly so as to reduce/eliminate damage over the 300 klm journey to our new house.
When it was unpacked, it was concerning to see the manner in which our furniture was initially packed. The packers all worked very hard and were nice and polite. We unfortunately sustained minor damage to several pieces of expensive furniture. and major damage to several pieces of inexpensive furniture.

7 May 2018
Unprompted review
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Reply from Prestige Moving

Dear Greg,

Thank you for your feedback. Prestige Moving is committed to providing outstanding customer service and we are sorry to hear of your experience.

We understand that our management is currently in discussions with you regarding your move. Please feel free to provide any additional feedback to

info@prestigemoving.com.au.

Kind regards,

Prestige Customer Service

Rated 5 out of 5 stars

Excellent removalists

Very helpful removalists I would recommend their service to friends and family. The two chaps moving our furniture went the "extra mile".

1 May 2018
Unprompted review
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Reply from Prestige Moving

Hi Cheryl,

Thank you for the great review, and we are very pleased that you were happy with our services.

Kind Regards - The Prestige Moving Team

Rated 5 out of 5 stars

Great service

Great, efficient friendly and professional service. Would use them again.

20 April 2018
Unprompted review
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Reply from Prestige Moving

Hi Damien,

Thanks for your review as we are pleased to hear your move was made somewhat easier with our assistance.

Please let us know if we can assist again in future with any and all of your Removal and Storage needs.

Kindest Regards - The Prestige Moving Team

Rated 5 out of 5 stars

I found from when the guys arrived…

I found from when the guys arrived they were friendly and professional and took great care while loading our furniture and personal items i would highly recommend them !

17 April 2018
Unprompted review
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Reply from Prestige Moving

Hi Gregory,

Thanks for your review and we are pleased you were happy with our service. If we can be of any further assistance please let us know.

Kindest Regards - The Prestige Moving Team

Rated 5 out of 5 stars

The guys were on time didn't muck…

The guys were on time didn't muck around just got the job done they were lovely guys and very respectful of my furniture

14 April 2018
Unprompted review
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Reply from Prestige Moving

Hi Vicki,

We are pleased to hear you were happy with our removalists service and thank you for your kind review.

Kindest Regards - The Prestige Moving Team

Rated 4 out of 5 stars

The guys were friendly

The guys were friendly, organised and efficient. Everything was moved safely. Only issue was cost slightly higher than expected. Will look into this.

12 April 2018
Unprompted review
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Reply from Prestige Moving

Hi Judith,


Thank you for your review and very sorry to hear you believe our costs were a little higher than expected. We will definitely take this into consideration however we can assure you that we're very competitive in the industry based on the service level we provide. If we can be of any further assistance please let us know.

Kind Regards - The Prestige Moving Team

Rated 5 out of 5 stars

We highly appreciated the work

We highly appreciated the work, attitude and people skills of the three gentlemen who assisted our move on 23 March. Also their good humour and amazing work ethic, both of which made our difficult moving day a success.

9 April 2018
Unprompted review
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Reply from Prestige Moving

Hi Shane,

Thanks for your review and we are pleased you were happy with our service. If we can be of any further assistance please let us know.

Kindest Regards - The Prestige Moving Team

Rated 5 out of 5 stars

Still cost us over $600 for a much…

Still cost us over $600 for a much shorter move but the boys were great themselves

5 April 2018
Unprompted review
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Reply from Prestige Moving

Hi Tyler,

Thanks for your review and we are pleased you were happy with our movers. We appreciate your feedback and If we can be of any further assistance please let us know.

Kindest Regards - The Prestige Moving Team

Rated 5 out of 5 stars

I had such a great experience with the…

Moving six, yetI had a great experience both moving out and moving in that these guys did for me. Their boys were super efficient and so helpful. The admin team is effect and easy too. I highly recommend them they must have their systems and people right. Well done Prestige Moving.

5 April 2018
Unprompted review
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Reply from Prestige Moving

Hi Toni,

Thank you for your kind review as we always strive to meet your expectations.

Thanks again - The Prestige Moving Team

Rated 5 out of 5 stars

Really great service

Really great service - arrived promptly and were extremely hard working and helpful.

22 March 2018
Unprompted review
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Reply from Prestige Moving

Hi Sean,

Very happy to hear our Melbourne Removalists done a great job!

Thank you for the review

Kind Regards - The Prestige Moving Team

Rated 5 out of 5 stars

It is indeed a pleasure to use the…

It is indeed a pleasure to use the Prestige Moving company for the efficient way they conduct themselves. The removalist came on time and were very pleasant and organised the furniture in a caring and efficient manner. I certainly was pleased my sister told me to use their services as being very fussy I was happy to listen to her👍😄Lorraine Buntz

22 March 2018
Unprompted review
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Reply from Prestige Moving

Hi Lorraine,

We are pleased that our Prestige team of removalists met your expectations and appreciate you sharing your experience.

Thanks again - The Prestige Moving Team

Rated 5 out of 5 stars

I have only ever had one removalist for…

I have only ever had one removalist for the last 30 years. Unfortunately he wasn't able to accommodate on this occasion. After googling and reading reviews I came across Prestige Movers. After speaking to Vince from Customer Service he was able to convince me that Prestige were the ones. I have to say they exceeded all my expectations. They were efficient and polite. I will definitely have them again. Well done!

20 March 2018
Unprompted review
Prestige Moving logo

Reply from Prestige Moving

Hi Ange,

We are pleased that our Prestige team of removalists met your expectations and really appreciate you sharing your experience.

Thanks again - The Prestige Moving Team

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