Pressable Reviews 297

Even though I'm an entrepreneur and business owner. I am also a consumer. Pressable has provided me the BEST customer service whenever I have needed it. It rivals top client-centered focused brands and I can not think of a better company. I am so thankful that I made the move to use pressable.

I worked with M.P. and he went above and beyond my expectations in finding a solution to my problem. He was courteous, hard working, patient and very knowledgeable. Thank you, M.P. for making my interaction with customer service such satisfying experience.

Pressable has a really strong technical team!! Jess, Matthews, Roybn, Varsha, and Tarhe are just a bunch of dedicated, knowledgeable, prompt, helpful people. They are the real asset of Pressable.

They and the 24/7 access are the reason that I am staying with Pressable.

Every time I get Jess to help me, I come away feeling like I had someone competent and intelligent taking care of me. I’m no IT person so it’s nice having my host know their stuff, but most of all, I appreciate not feeling like the other side is begrudgingly helping me. Jess always seems to be the one I get and I always am satisfied that she’s got my interest in mind. Five stars!

Pressable is a phenomenal host for my websites. Their tech support is fast, friendly, and very knowledgeable and the hosting environment is easy to navigate.

Matthew at Pressable was phenomenal in helping me. He went above and beyond. And that's an understatement. What a wonderful experience.

They go above and beyond.

I have been a customer for 2 years and they have delivered the best and most consistent service the entire time.

Highly recommend.

Jess provided an exemplary experience through straight forward, swift, no nonsense, and a 'we can do attitude' and delivery on this service model. Jess offered and delivered a positive experience as demonstrated by her actions. Jess got me up and running faster than any other service used to date. Thank you Jess!

Fast and helpful. Fixed my problem in under 3 min.

I worked with Tarhe from Customer Support recently and had the best possible experience. He helped me restore our website quickly to fix an error on our end. Quick to respond and very helpful! It's so nice knowing we have support as a resource for times like this.

I am a new customer but have worked with multiple hosting companies throughout my career. This technical support team is by far above and beyond any other company I have worked with. Any issue or question I have for them they happily answer. Today Matthew was great in helping me with my email CNAME and MX record setup.

Pressable is absolutely the best! It took me hours trying to figure out an issue with a WP Theme and the theme developer was no help. The customer service team and specifically JESS was able to help me troubleshoot and fix the issue in literally seconds. Saving me time and more importantly helping me better serve my customers as well. My client would have been very upset if I couldn't make a critical edit to made right away and the Pressable team saved my *%&$

Jess and the rest of the team at Pressable have been amazing. I was working with another hosting platform (that cost a bit less) and the customer service was awful. The customer service aspect of Pressable is well worth the small premium over other hosting platforms.

We are a 20 year old British family office and decided to invest in some informational websites to provide resources to people and companies to help them counter the crippling effects of C19.

We're not technical folk.

Despite having never laid eyes on Wordpress before we decided to go with it and after a couple of hours of research it was a toss up between Pressable and WP Engine as to who we choose to host our stuff.

We had a call with both a representative at WP Engine and Zach at Pressable.

Zach was friendly and informative against a curt and impatient representative from WP Engine.

We're now 6 weeks into both Wordpress and hosting with Pressable and the only way to describe their support is Breathtaking.

We have probably pestered (emailed) the support department 10+ times in the six weeks we've been with them with basic requests and every time our query has been responded to promptly (within 2 hours) and diligently.

On the single occasion that it took longer to resolve (4 hours) the change required they followed up twice to check it had been fixed.

We have also upgraded plans since we started as we're going to move some more of our other stuff to it.

If you have a Wordpress requirement and are looking for prompt email support we would recommend you give Pressable a shot.

Bradly provided excellent support. Answered my question rigth away to keep my website rolling strong. I appreciate the 'above and beyond support'

We've been very impressed with Pressable. It's what we need in WordPress hosting, without all of the extraneous crap. The support is fantastic and speedy. Well done overall.

They are just the best. Matthew from Support its fast and full of knowledge so he can help you with everything. This is the best wordpress hosting available in the world.

This is a great company with outstanding customer service. I highly recommend them.

I originally rated this company as 5 stars.

I had been with the company for a couple of years and the customer service was excellent.

It appears there may have been an in-house shuffle of employees and the customer service has got exceptionally worse.

Billing changed without warning with additional add-ons for storage!

I referred many clients to pressable! Their billing has changed as well with no warning. I have lost all trust in pressable!

Beware! You may get scammed as well.

Pressable has one of the most responsive and helpful tech support teams I've had the pleasure to engage with. Their customer success efforts are a big value proposition of their overall offerings. Thank you!