Premium Car Buying Service Reviews 

Car purchase man Abs was very good , polite and helpful. Reliable too.

Abs from PCBS was friendly, polite and courteous. He fully explained his assessment of our car and the price offered with no pressure. He made it easy and fast to do business with PCBS.

Sold my BMW convertible to PCBS. Really super service from Abs. Clear and efficient. Fair price paid and really easy to deal with. Would recommend for premium cars.

Jason and Alan were great. Very professional, courteous and I wouldn’t hesitate to recommend.

Very professional and a really nice guy Abs. Would recommend again

Dealt with Allen and Jason , very friendly and professional, sold the car for a good price so happy with the experience

Abs was very helpful. Polite and respectful. He helped us sell our car. We would definitely recommend

Great staff. Wayne was professional and friendly. Buyers drive a hard bargain

I met with Abs in Basingstoke to have my car appraised as part of a purchase. From the moment we met, he was friendly, personable, polite and respectful. Although I found the main office's tactics to reduce the price a little distressing at times, my interactions with Abs were always positive and cordial. He kept everything straightforward, communicated clearly throughout and worked with me to get the deal done. Negotiations aren't always easy but he made the process as smooth as possible. Thanks again Abs, I really appreciate your help.

Jason and Paul were amazing. They were very professional and thorough while looking over our car. They are a credit to your company

Jason was friendly, professional and kept in touch throughout the process. There were no hidden costs, and the bank transfer was made promptly with the money in my account before he left. Overall, a professional service, and I’d recommend Premium Car Buying Service to anyone looking to sell their car.

Rubeun and alan, easily done nice guys all went well ! Thanks Andy

From start to finish Abs was a pleasure to deal with, transparent and cooperative. Most definitely recommend.

Avoid Premium Car Buying Service – My Experience

I would strongly advise anyone considering using Premium Car Buying Service to think twice.

I was initially offered £22,000 for my vehicle and was specifically assured there would be no haggling or price reductions on the day, unlike some other car buying companies. Based on this assurance, I booked a collection.

When the buyer, Ruben, arrived with the driver, he thoroughly inspected and test drove my car. He did not identify any mechanical faults during the inspection. However, he then claimed the brake discs were worn and reduced the agreed offer by £1,000.

This came as a complete surprise, as the brake discs and pads had only been replaced a few months earlier and the car had covered very little mileage since. I explained that I was unhappy with such a significant reduction, particularly after accepting their original offer based on their promise that there would be no renegotiation. Ruben suggested I take some time to think about it and contact them if I changed my mind.

The following day, needing a quick sale, I reluctantly agreed to proceed. I was then informed by their colleague, Ellie, that they would deduct a further £200 simply because they had to return to collect the vehicle. At that point, I completely lost confidence in the company.

Instead, I contacted Motorway, who listed my car for auction the very same day. The highest bid came in at £22,500—£1,700 more than Premium Car Buying Service’s revised offer. A few days later, Motorway’s collection driver carried out a thorough inspection of the vehicle and found no issues whatsoever, including with the brake discs. The sale went through exactly as agreed, with no attempts to renegotiate the price.

Based on my experience, I believe the deductions made by Premium Car Buying Service were unjustified. I intend to raise my concerns with Trading Standards, as I feel their pricing practices should be investigated.

If you’re selling your car, I’d recommend using established and reputable companies such as Motorway or We Buy Any Car instead. My experience with Premium Car Buying Service was disappointing from start to finish, and I would not use them again or recommend them to anyone.

ASHLEY COOPER one of PURCHASING EXECUTIVE from PCBS who has full knowledge of car dealership and professional selling negotiation skill which could make both parties a happy ending, through the entire selling process with no push but excellent skills, absolutely a nice person to deal with, trying to help customer to get what they want, five stars staff, happy with the price offered at the end.

Extremely pleased with my Mercedes
V300d I purchased. Great support throughout the purchasing process. Vehicle is exactly what is described and is a dream to own.

Wayne and Ian are a credit to your company.
The whole process was dealt in a proffesional and friendly manner.
Very easy to deal with and no stress.

Overhaul very happy with the service.
Michael

The selling process was smooth and honest, both Wayne and Ian were friendly and professional.

Great service and very helpful especially Abs at East Peckham branch.

Very straight forward and upfront company to deal with.

Great service good straight forward people to deal with Wayne and Paul you are a credit to the company