I placed my order on September 19th, and I still haven’t received any update about the status of my order. I’ve tried contacting customer service by email and WhatsApp, but unfortunately I have... See more
Company replied
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See what reviewers are saying
Gorgeous Rihanna lace front Brazilian hair/ transparent w silk top. 5 stars to a show stopper omg! Stunning root coloring and ombré mixed blonde. I paid extra for the highest quality hair and I’m s... See more
Very nice wigs i feel like a woman again i ordered the diamond highlight Qty Machine Made Glueless Wigs Deep Curly Fringe Bob, Indian Remy Human Hair,Removable elastic band and the Diamond--Blonde... See more
I was a little disappointed when I first got the wig. The hair looked dry and appeared to be 2 different lengths, but when I went back to the website description, I realized that when you order 16” in... See more
Company details
- Wig Shop
- also in
- Hair Product Store
Written by the company
PREMIER is a Brand Of High-end Human Hair Wigs. Premierlacewigs.com is the official online store of Qingdao Premier Wigs Co., Ltd. Founded in 1995, Qingdao Premier Wigs Co., Ltd. is one of the leading wig manufacturers. We specialize in developing and manufacturing full lace wigs,silk top wigs,360 lace wigs,lace front wigs,glueless medical wigs,hair toppers, lace frontals closures and weave bundles, etc. We have thousands of wigs in stock and can also take custom orders.
Contact info
4.1
Great
913 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Every unit I’ve ordered I have been…
Every unit I’ve ordered I have been 100% satisfied.
2 February 2021
Quality product
Good and quality product , I will shop again from you and will refer friends to buy your product as well .
2 February 2021
I have a bunch of short hair sticking…
I have a bunch of short hair sticking up at the front of my lace. It looks like the hair was over processed and broke off. I would never sell or even mail out a wig of this quality to someone..y’all need to check these units before mailing them out
8 January 2021
I love the high quality lace units I…
I love the high quality lace units I received from premier.
6 January 2021
I ordered just before the pandemic…
I ordered just before the pandemic started and while it caused significant delays they stayed in touch with me every step, offered a refund but I was willing to wait for the supplies needed to make my wig. It is absolutely gorgeous and I will definitely order again. Thank you so much for your hard work.
1 January 2021
Beautiful wig will buy another.
14 December 2020
HORRIBLE ALL AROUND
I am so baffled at how trash this company is. They send horrible wigs and refuse to give a refund. The customer service responsible told me to not shop with their business again because I said that will not accept a 20$ refund on a 152$ purchase. PLEASE do not shop at Premier Lace Wigs if you do not want to be ripped off. I understand that we are in a pandemic and that times are hard for a lot of business but good customer service is the list you can do. So extremely disappointed.
1 December 2020
Unprompted review
Service was great!
Service was great... you have to keep ion mind the time difference, when corresponding. But the wigs are EVERYTHING!
17 November 2020
I purchased a 16 inch colour 4 wig in…
I purchased a 16 inch colour 4 wig in small. They send me a colour 2 wig more like a medium. Meant to be indian hair but feels too thin to be indian and it's very very stiff and dry.
They argued continuously that they dyed the hair to 4 that's why it was dry?? And send a photo of what colour 2 looks like arguing it is 4. The picture they send of colour 2 is EXACTLY what I got. So they proved me right. There is no plucking on this hair as advertised either. It looks so fake just like a 70 pound aliexpress wig no different.
17 November 2020
Discussed
I ordered from premier wigs before but I have never been so dissatisfied. I ordered 2 curly wigs which cost me over $400 and they won’t stop shedding, one of them got so stiff after one wear and the other puffed up in the back like a cheap wig. I warned my daughter he also purchase from premier to stop because these wigs are not the same anymore.
8 November 2020
Unprompted review
Reply from Premier Lace Wigs
Hi Dorothy, thanks for your feedback , we are really very sorry for that, can you please email us some pictures of the issues ?also please send more details. we will check and help you, thank you
our email address is service@premierlacewigs.com
Perfect fit
The wig is perfect for my head. I have a small head, it came in small size. The hair is just like I got a perm.i love the lenght.the cap is comfortable.i will order another one in the future nice discount. Thank you
1 November 2020
Hair Review
The hair is pretty but the curls in the front aren’t as curly as the curls in the back so I wouldn’t purchase this wig again.
1 November 2020
The wig tangles so badly
The wig tangles so badly! I have been a customer since 2008 and I have never been so disappointed The cuticles are badly laid and not the same directions. You can tell by the way it tangles after you untangled it. Horrible Horrible Horrible 😡😡😡
19 October 2020
Reply from Premier Lace Wigs
Hi Coreen, we are really very sorry for that, as your wig is a 24 inches long curly unit which tangles easily . When the hair turns dry, have a deep condition with cold water. Apply Curl Nourish Conditioner on the hair and give it time to work before you rinse off. Also, you can use a leave-in conditioner like Curl Nourish Butter Cream which can make your curls stay defined. Always start detangling from the ends of the hair, which can prevent more tangling, and assists in keeping the hair healthful and easy to manage. You can also use some hair products to detangle the wig , like a detangling hair spray.
The wig look very nice and Soft I love…
The wig look very nice and Soft I love it.
5 October 2020
Unprompted review
I love their hair am never disappointed…
I love their hair am never disappointed come on time hair last long they have the best quality hair just me the best hair
5 October 2020
Unprompted review
It has been months and I still have yet…
It has been months and I still have yet received my refund. I was told if I canceled my claim with my bank they would refund after concluding the package was lost. I wouldn’t recommend this carrier or company . Whoever the carrier was signed my INITIALS and marked this package being delivered. I would have never sign my initial if I received it I would have signed my actual name !!! This company is a lie and scam. I am a single mom and now have been ripped off my last bit of money and months later no reduction . I have emails from this company EVEN stating the carrier lost the package and if claim is canceled refund would be processed. I am going on all social media and tv if I can to spread the news that’s way no one gets ripped off. Order #20200715132133. I am done with the company and just want my money back
3 October 2020
Unprompted review
Reply from Premier Lace Wigs
Hi Alyssa, we are really very sorry for that, but it is not our fault. you reported the package lost on July 29 and we contacted DHL to investigate this case immediately. But DHL confirmed the package was lost on August 10. you know we were always promising to do full refund for you and you should have got your money on August 10. but you screwed it up, you didn't trust us and just filed a claim with paypal and filed a chargeback with your bank. so your transaction was held by paypal and we could not do refund in our side. when the claim was closed on paypal, you filed a chargeback with your bank , yes your money was just taken away by your bank and we don't have your money in our account. Your money is just held by your bank because you filed the chargeback case with them , there is nothing wrong with us , it is your problem, and we are always trying to help you and you should have got your money back on August 10 , it's your problem ! we don't have your money , please contact your bank directly
Not as pictured
Not as pictured. Very thin, probably 90% density nowhere near150% as ordered.
This was not my first purchase from this company.usually the product is good quality, but not this time.
3 October 2020
Unprompted review
Reply from Premier Lace Wigs
Hi Trevare, thanks for your feedback , we are really very sorry you dislike this hair. but honestly this hair is really 150% thick density. yes you are one of our loyal customers, very sorry this time, if you really don't like the hair, please contact us to return , thank you
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